(1 star) Woburn…read moreMedical Associates failed my father in a way that cannot be overstated. A 2022 CT scan clearly documented interstitial lung disease (ILD), a serious and progressive condition. His primary care providers -- Drs. Albanese, Nallari, and Wiwento -- had access to this result. Yet it was never disclosed, never discussed, and never acted on. No follow-up. No referral. No monitoring. Nothing. This is a fundamental failure of basic medical responsibility: reviewing results, informing the patient, documenting care, and initiating appropriate follow-up. Instead, a known diagnosis was ignored. Because of this negligence, my father was denied the chance for early treatment and specialist care. His condition progressed unchecked. Their failure did not just delay care -- it caused unnecessary suffering and ultimately contributed to his death. Patients trust their primary care doctors to catch critical findings and act. That trust was completely broken here!!!!!!!

Dr. Lyn Wiwanto was seeing my Mom. Her office is very disorganized. I was waiting for an appt one…read moredsy, and she peeked out and saw me. She asked me if I checked in. Not only did I check in, but I gave the front desk person our card. I was waitiing for 20 minutes when Dr. Wiwanto came out. What else do they get wrong? But the biggest problem was that she refused to give my Mom renewals on prescriptions for meds she is taking. She wanted you to go back to person who prescribed meds. Not logical. Mom is 87 and needs her daily meds. We left and went to an office where the nurse told us that it was wrong for us not to be given medications that are necessary. Very frustrating.

Given how difficult it is to find a really great primary care physician, I'm surprised that there…read morearen't more reviews of them here. Five years ago I got my first grownup job in this area, and was presented with the enormous task of picking a new doctor. I had very little help as most of my friends were mostly accustomed to student health services, the essential but terrible health care of grad. students in any local university. Being unceremoniously presented with a phone book sized listing of providers from Blue Cross & Blue Shield provided nothing in the way of actual assistance in making a decision. I didn't choose Dr. Holt exactly randomly, but my criteria wasn't exactly scientific. I looked for listings that were: close to my apartment at the time, female, fairly young and with an American sounding name. In short somebody who I felt I could relate to and would feel comfortable asking questions of. I was more than willing to try multiple doctors until I found one that I could be comfortable with. As it turned out I didn't have to. I hit the jackpot on my first try with Dr. Holt. Dr. Holt is extremely thorough, taking actual time to have a conversation with me about medical concerns and also about general lifestyle choices. As a fairly healthy person I generally see her only 1-2 times a year, but she always appears to remember the conversations that we've had on previous visits. Her warmth and genuineness match the knowledge and skill she brings to her profession. Also, I don't want to over-share, but the ladies out there will understand the difficulty in finding a PCP who is willing to perform basic GYN care. Dr. Holt does both, and I love not having to keep two separate annual checkups. There's also a lab center on site. So convenient! I've had pretty good results in getting 'sick' appointment, never having to wait for more than 48 hours. However, I debated taking this review down a star because of how long it takes to make appointments for physicals or routine checkups. (Sometimes up to a month.) In the end I decided that all of the positives FAR outweigh this one minor issue.

I've been a patient of Dr Holt's for over 15 years now. I dread the day she retires and have to…read morefind a new primary care doctor, although that shouldn't be anytime soon! I hear stories about primary care doctors that rush, are impersonal, and don't leave the patient feeling like they matter. Dr. Holt couldn't be more opposite. She remembers all the details of not only my medical history, but my personal life as well. She listens to my concerns and creates treatment plans to address them. Three of my friends have become patients and rave about her too. If you can get in to see her, do it.

Dr Kaye is an exceptional physician and I strongly recommend him. I have been seeing him for the…read morepast two years for help with ADHD, concern with possible loss of cognitive function, nutrition and detoxification. I have received excellent care and Dr Kaye and his staff were prompt with every visit. They were even able to bill my insurance for lab testing done which ultimately was fully reimbursed. I am a full-time engineer and part-time MBA student. I was able to address my ADHD, greatly improve cognitive function and identify and develop a plan for removal toxins such as mercury found to be present in elevated levels. I have seen sustained improvement at work, school and in my personal life. Being treated by Dr Kaye is not inexpensive. And there is definitely a bit of sticker shock involved initially. But in all honesty, how much is your health worth to you? I feel I have gotten exceptional value in terms of the results in how I feel and perform. If you want a simple diagnosis prescription and mediocre care, go see your PCP. If you want expert care, comprehensive analysis and a treatment plan that will optimize your health and life, go see Dr. Kaye.

From the owner: Integrative Internal Medicine Weight Loss, lose 3-7 pounds…read moreper week! Bioidentical Hormone Replacement for men and women Sports Nutrition and General Nutrition IV Therapies Detoxification Anti-Aging Medicine

Stay away, far, far away from this money-hungry doctor who is merely there to collect a paycheck…read more As many others have noted, she will off-handedly ask you a few questions, say you're fine (even if all the numbers point to concerns like high cholesterol, fatty liver, pre-diabetic, etc). I still shiver when I recall her high-pitched whine saying, "you're fiiiinnnne...." AWFULLY negligent. Spends 15 minutes with you and bills at 40 minutes to get as much money as possible. The entire business is greedy, dishonest, and fraudulent, and we have been most dissatisfied for years but couldn't find another PCP. Finally it got so bad, we are engaged with attorneys to get Dr. Katcher's license revoked. DO NOT PATRONIZE THIS JOKE OF A DOCTOR, even if she's your friend.

I've been a patient of Dr. Katcher's since she started here, and was a patient of the practice…read morebefore that. I've NEVER had a problem getting an appointment if something is wrong. As a matter of fact, I came to this page just to find the phone number, and was very surprised that someone had such a bad experience. I called today, and got an appointment for tomorrow, first thing. And by the way, it's something pretty minor. It does take a long time to book a physical, but that's because Dr. Katcher spends an hour with each patient. Just make your appointment for next year when you visit, and you're all set.

I've been coming here for the better part of a decade. Matter of fact I think it's been about 12…read moreyears. I went in in 2015 after 6 years of having blue green discharge from my nipples and had aspirations as well as a biopsy in a tag placed. I go in every 6 months for mammograms but with my super dense breasts I have to request an ultrasound and an MRI. Just recently looking through my paperwork and realizing I was diagnosed with pash disease, which is considered non-cancerous however, it has been over a decade and I have been complaining non-stop about the discomfort in my right breast just to be ignored and not even told that I have a disease. And when I went in just this last year. Dr. E and I were discussing some things and I exclaimed along the lines of I know that obviously some of the stuff I'm dealing with is hormonal and her response was there. You go. You diagnosed yourself! Never once. Did she ever bring up the fact that Cash disease has a lot to do with estrogen and progesterone or even offered to do a full lumpectomy to remove the painful lesion that has been in my breast for the better part of a decade! I am beside myself with the lack of caring that I have received when it comes to my concerns and being treated like I'm some hormonally challenged person like that doesn't understand their own body! I requested a new breast surgeon. We shall see .. Never mind the fact that the last nurse I spoke to kept insisting I had my biopsy in 2019 which is false. It was in 2015 and I know because I was working and went on my lunch break and had to use an ice pack for the rest of the day at my orthodontic office. Back in 2015. LOL people just gaslight you! It is beyond sickening!

Rude staff. They need some training in customer service and medical training. Very sorry i wasted…read moremy precious time here. There are better clinics In the Boston area so there are safer and better choices. Incompetent people working here.

One of the most frustrating professions I have ever dealt with. They are terrible at communication…read moreor having any sense of urgency. I needed a letter to travel internationally at the height of COVID and it took me more than six attempts to secure the correct paperwork after sending explicit instructions several times over the Lahey portal and over the phone. They waited until the absolute last minute to complete this request despite my putting it in ahead of time to ensure enough time to be ready to leave the country. Additionally, they do not follow through with prescription or referral requests. I requested an extremely important rX and CVS returned it to them as my insurance didn't cover it. It took them over a week to respond and after seven phone calls to the practice and CVS, I still do not have this prescription. My PCP is also away for the long weekend, so it will likely be another week before I can have it filled. I HIGHLY do not recommend using this practice.

If I could give half a star I would. I have been with the practice for a number of years and have…read morewatched it's downhill slide. It was once a great office with caring staff and doctors. Now it's staffed with rude, unprofessional, incompetent people. From the front office that double book patients, make clerical errors, over charge, fail to make up dates to patient information, to the associates that are curt, argumentative and disrespectful, they don t schedule exams, return calls, fill prescriptions in a timely manner or contact after you leave messages for urgent reasons. To the doctor that spend less then 5 minutes with patients but want you back so many times without a medical reason. This saddens me that people are dollar signs and nothing more.

Love love love love love this doctor. The office is great…read more Ease of appointments, they call you back, you get the help you need. The doctor actually takes an hour, yes, an hour! On your annual visit. Who does that these days? I've had the doctor call me back when I have been sick after hours, two or three times, just to check on how I was feeling. No one does that anymore. Awesome bedside manner. I can't say enough about her.

We've finally convinced my elderly mother to go elsewhere. This doctor' practice isn't organized…read more Not only will you wait HOURS to be seen, the ball will often be dropped on orders for labs, tests, procedures. Also if you're going to be working from home during a pandemic and you're a doctor - get a nanny. It is unprofessional to have your kids hanging off you when we're dealing with serious medical issues. Also known medical issues were not noted in my mom's chart, procedures that were supposed to be ordered weren't for weeks.