Great selection of rentals and for purchase musical instruments…read more Staff was knowledgeable and friendly when asking for suggestions on the best instruments for my needs. Always thankful that they allow you to test the instruments like guitars, drums etc.

The Epiphone EJ200VS I bought had severe finish cracks on the top. The store representative said he…read moredid not notice the cracks and the photos did not show them. He has blamed it on the shipping company (UPS) and the weather.

I love this guitar shop. I even follow Cask on Instagram. It's a well run and intelligently curated…read moreused music shop that always has new and exciting gear at great prices that has been set up and is ready to go. The service and repair is also great and well priced. It's a gem and the owner and staff are knowledgeable and helpful. I have been very pleased with every purchase and always feel welcome to try a pedal, etc. Not guitar snobs at all.

A couple of Wednesdays ago, I was in the Bloor-Ossington area. I had parked in front of this Long &…read moreMcQuade for a couple of hours. I like backstories. I saw a heritage sign on Long & McQuade's building. It used to be the Concord Tavern. This tavern was open from 1948 till 1983. Back in the day, it was the hip location for artists and music lovers. The Concord hosted a bunch of talented musicians, jam sessions, and cool performances. Ronnie Hawkins and his band, which was later shortened to The Band, performed up to seven days a week at the Concord during the 1960's. Eventually, The Band joined Bob Dylan as his backing band and later became stars themselves. Pretty cool! Jack Long, a member of the Jack Long Trio, was the founder of Long & McQuade Musical Instruments. To date, it is Canada's biggest music store. He started his business in a small Toronto house on Carlton Street in 1956 and expanded to more than 90 locations in all ten provinces. Through a bit of research, I found out that Long had passed on September 4, 2024 at the age of 95. He was a jazz lover. He played the trumpet. He was appointed to the Order of Canada in 2014. Drummer Jack McQuade of this trio, who left the business in 1965, passed away in the 1970's from cancer. I don't know who the third member of this trio was. When the Concord Tavern closed down in 1983, an Irish pub took over, but eventually closed down. Long & McQuade's moved into its current location in 1988. It's fitting that a music store gave this site a new musical life. It has a massive assortment of instruments, sheet music, accessories, and more. I looked through the window. I didn't go in because I'd be there for hours and would likely buy an instrument to attempt to play. I grew up with a lot of music. We had a local music store in the Beaches that is now gone for good. My parents got me a ukelele in grade 3. When I was in grade 9, they got me a clarinet and I played it all through high school. This massive music store is my kryptonite. From guitars, to trombones, the selection of musical instruments looked impressive. I saw a girl lugging her trumpet into the store. My guess was that she was there for lessons. I don't miss hours of practicing various musical instruments growing up and likely annoying everyone who lived in my apartment building. I'm sure that they are stronger for it... haha! This store does have a few parking spots, but they are limited. It's probably best to parking on the street and shell out of parking. Maybe when I strike it rich, you'll see me getting an electric guitar from this store. I imagine annoying my neighbours in Markham playing it. (376)

Monday morning just after opening, Bloor location. Drum department, grey haired bearded man was…read moretotally useless in completing my purchase. I had gift cards I wanted to use but he had trouble with the tap machine. He sat there without a solution because he had no critical thinking skills. So I had to suggest using a different machine. It worked but he cashed me out without using my gift cards. I asked if I could use them and he just said " Not now you can't" I was upset and got half way up the stairs then turned around and said I want a refund and we'll do this again with the gift cards. Again, a solution I had to come up with. Thankfully Isaiah stepped in and said he would handle it. if you go to the drum department, bypass the useless twit with the grey hair and beard. 3 stars all going to Isaiah.

10 stars if I could. I'm in another province and I found my dream guitar on their site. I put it on…read morelayaway for a bit, but when I was ready, they shipped it out to me no fuss. Great dealing with them!

Long time customer. Nice selection of new and used…read moreincluding the odd vintage guitar. My kids have lessons here for guitar and drums and both really like their teachers. Cool staff, no problem parking.

Five star service from Frank! He is so polite and professional that he's no jerk! The selection of…read morepiano books is very vast, just like Canada! Also, Frank knows English!

Really impressed with the rental program! Great way for people to try out an instrument (go to…read moretheir website to read about it) but this completely worked out for us. Instead of investing $800+ on a saxophone, we are renting one for $35 a month to see if my husband is actually seriously about learning to play! We can also apply the monthly rental fee and buy out the sax if he chooses to or apply the money to a different instrument! Good selection of popular sheet music too. I haven't touched the piano for 15+ years but walked out with some sheet music to play for fun. Friendly staff. Saw some cute ukuleles that we could buy our nephew/niece for xmas. Price ranges from $40 and up. Lots of colors and designs to choose from.

I sold a uke. Excellent service I have always found the service very professional and personal the…read morestaff is quite knowledgeable and mos helpful.

I had some hairline cracks between the bridge pins of my acoustic guitar and I was somewhat…read moreconflicted on whom to have it repaired. I do recall seeing someone bring their Gibson Les Paul with a snapped headstock, there for repair years ago. While this may be a known weakness of the Gibson neck, these guys do expert work and have a great reputation. The Luther was Anne. First of all, I was elated that they are inclusive. Not only was she totally up front about the repair, but she did an amazing job, such that it looks like it never happened. Fair prices. Realistic estimates for both cost and time to repair. Highly recommend.

Just love the store, great finds, reasonable prices, and wonderful people - a Jewel in Kensington!…read more Mike G.

Sure they're nice but they're terrible at fixing guitars. They were able to give my Ibanez a…read morestandard setup and replace one of the pickups no problem but when I brought my bass in, they did basically nothing to fix it. I asked them to see if they could fix the buzzing that was happening every time I played it and fix both of the knobs which would just spin around and do nothing. When I got it back the buzz was almost worse and one of the knobs completely just screwed off (wasn't doing that before) would not recommend this place if you're wanting more than just a set up. Waste of $120.

It's quite refreshing to see a new music store in downtown Hamilton; the alternative being Payne's…read moremusic, where you're quickly and quietly ushered out the door for the mere mention of playing an electric guitar. Walking into Eclectric Audio, you immediately encounter several musical gems on racks or display cases. For my visit, there was a very nice Gibson Les Paul, and a Nord Lead 2ex that caught my eye. On the other wall, you'll find quite an array of old (read: vintage) turntables and amplifiers. In addition to sales, the owner Jon also does repair work on instruments, electronics and amplifiers. Very knowledgeable and friendly, Jon was able to diagnose the problem with my amplifier over the phone before even bringing it in. Service was fast, inexpensive, and fully explained. I've found my new shop for gear and repairs!

It would be nice if they were ever open. There's a dirth of music stores in downtown Hamilton but 5…read moreout of 6 times I've been here they've been closed. Maybe they take 8 hour lunch breaks.