Can literally take two weeks for an online payment by check to be mailed. Two weeks! I have to…read morecheck automatic payments because half just aren't made. Huge technology issues with their recent conversion and it's getting worse by the day. Customer service can only make excuses. Yes, it feels good to stay local with a mutual bank. But this particular bank makes one bad decision after another and it reflects poorly on the customer when bills either aren't paid or they're paid very late.

bank cannot correctly deposit checks and now telling me the check is destroyed and can't return it…read more Bank also has difficulty auto paying monthly mortgage mortgages. The recent technical problems caused without any communication to the clients. The only way to resolve is to delete applications and we deploy them I know there better banks out there

Helped my fiancée take out a home equity loan. Went in to refi but the loan officer provided a…read morelittle mortgage 101 education and provided a lower cost option that just made more sense. Went don't do any other banking here, but I would consider them if making a change.

I usually do not write a review on a bank, but this time I felt I had to…read more It probably is the worst bank for customer service. Waiting over 3 days for someone to get back to me when they said they would be intouched later that day. I will definitely not do business with them. I will stick to Kennebunk Savings bank .

The folks at this branch are a joke. The drive up will have you falling asleep while waiting for…read moreservice. The a truly clueless when it comes to loans and the cd rate is the lowest. My main bank is Citizens, they are convenient for me to send money fast to my children at school. But they are just another BIG bank. I wanted a small community type bank so I opened a checking account at Kennebunk a few years ago. I recently decided to open a few cd accounts for my grandchildren. Kennebunk's rates were the lowest in the area. So I went elsewhere. I decided to buy a boat and went in for loan. Again, they are out of touch with rates and service. I now know why the parking lot is always empty. I would expect the branch will be closing soon. Sad.

From the owner: We're a neighbor that happens to be a bank. At Kennebunk Savings, we're proud to offer many…read morepersonal banking and insurance services to help with life's biggest moments. Complete banking transactions online or on your mobile device 24/7, or visit any of our branches in southern Maine and seacoast New Hampshire. Our Western Ave location in Kennebunk, ME can assist with all of your personal banking needs, such as setting up a new savings account for your child, securing the keys to your first home and more! And whether you're looking to insure your car, home or boat, our insurance agents are ready to answer your questions and help you find the coverage that best fits your needs.

I use Camden Bank at the Plymouth, NH and Concord, NH locations. The merger with Northway was a…read morelittle clunky, but since then the service has been exceptional. Special shout out to Justina Smith in the Concord branch who went the extra mile helping me get a loan in what has to be record time.

My accounts at Northway Bank are shutting down as Northway Bank has merged with Camden. This is a…read morehorribly managed merger. I could download transactions, but the payees I set up? No, I had to go in and manually copy all the payees. By comparison, when my brokerage merged, I didn't have to manually do anything -- the financial data was all transferred over. Really irritating that I have to manually do this work for my bank account because I have not one, but three accounts. At the same time, my password manager program is shifting to upgraded version, and microsoft is shutting down skype, so I have 3 essential services changing at the same time. I saved the new Camden info into password manager, save didn't work so I tried calling Camden for help, The recorded line doesn't work clearly, and when I finally got customer service rep, she can't find account. Was on phone for 15 minutes, with line going in and out, and she finally finds account, then says she can't help me. I have to go into branch. Great! I expect financial services to have it together to have a phone line which works, as well as handle my $$ better than Camden is doing...