I found Dr. Jennifer Friedman to be very conscientious and communicative. She has been willing to…read morediscuss alternatives and options and is willing to do referrals when she feels a second opinion is called for. She is a bit preoccupied at times but her sense of humor makes up for it.

I am never disappointed when I go to this location, I am a patient of a provider at the Scarborough…read morelocation but will go to Gorham for labs or urgent visits etc. the staff is always friendly and welcoming. They always set the expectations and do care about their patients. Today I was there for lab work, I was in and out in no time!!

Dr. Patterson is awesome. She is very patient and takes time to explain everything thoroughly.read more

They are basically a "legal drug dealer." They call paitents over Facebook messenger, charge them…read more$225 tor a 2-3 minute Facebook messenger phone call, and call in your meds. Half the time, they don't show up and still charge you. I'm pretty sure this is 100% illegal.

I hardly ever write reviews but this one is so worth it. I have to admit that I was hesitant about…read morethe membership fee for this practice, but after having had health problems for over a year now and my previous doctor at Martin's Point not knowing what to do with me, I decided to bite the bullet, and especially out at ease after my first consultation with Dr. Blake Smith. I am SO glad that I did. After that, we had two incredibly in-depth appointments when I signed on, and I honestly felt like a movie star. I've NEVER had such an amazing experience at a doctor's office before. I actually loathe going to the doctor and it gives me anxiety. Not anymore. Gone are the days of long waits in the waiting room with a bunch of sick people, plus the longest wait in the exam room to be followed by just being glazed over by yet another doctor I've never seen before. I actually get to see my real doctor at each appointment and I can tell that she genuinely cares for what's going on with me, and she wants dig in and to get to the bottom of it. She took her time at each appointment and gave me several options on paths of treatment instead of just pushing pills on me and then seeing me out the door. We talked about diet, exercise, mental health, you name it. And the tests they ran were quite extensive, something my previous doctors never did. And anytime I've sent messages in to my doctor, she has been super responsive. To top it all off, I can't believe that I actually I have my doctor's CELL PHONE number! That is unheard of! Not only am I so pleased with the doctor's deep knowledge and incredible attention, the bedside manner and FEEL of the place is just unlike anything I've ever experienced in my life. From the time I walk in to the charming office and am greeted by the amazingly friendly, supportive and responsive nurses/staff, to the fresh SPA ROBE I was given for my exam, plus a huge snack basket to choose from after my fasting blood test, I felt like a princess or even better, a member of the family....at the DOCTOR'S OFFICE. I've never had a doctor and entire team who I felt I could call my own, and now I do. I've finally found what I've been looking for all these years! Thank you Dr. Blake Smith & team for making me feel so at home and well taken care of!

Staff is always incredibly rude, especially the receptionists. Wait times are always long and I've…read moresat in the waiting room for a previously made appointment easily over 45 minutes multiple times.

had an appt with the counselor I showed up waited then was told I'm sorry she called out nobody…read morecalled me now I wont go back that means nobody there cares about my mental health when u need someone I wont go back it's wasted time issues gas wasted

I changed to this doctor after several really bad doctors. My daughter recommended her to me and I…read morehave been so satisfied with her and the other doctors, nurses and physician assistants in her practice. I just hope she doesn't retire any time soon. She is wonderful.

I went here for blood work through quest. But they were great. I arrived super early because I…read morewas already in town (I live over an hour away). At first they informed me it would be a long wait but still checked me in. Then someone else came and told me it would be better if I come back. But I had no where to go. I was like um. I'll wait. I waited an hour. It wasn't bad. And the phlebotomist was amazing. She was kind, gentle, and awesome. I'll be back.

The medical care has been fine but they are so short staffed administratively that they cannot…read moreprovide care. I requested a refill on a prescription two weeks ago. They sent refill to pharmacy but they didn't tell me it needed a prior authorization. When I called last week, they said they had sent it. Today they admitted they did not send it and that they are so back logged that it takes 6-8 weeks for them to submit prior authorizations for routine refill requests. This is a crazy unacceptable detail, and to make it worse they never told me of the delay. When I asked for a phone number to the leadership team, the PA was done within an hour. Previously I had to call / send portal message 4 times for a refill and was then told they were back up and I should call every time I need a refill instead of using the refill line or portal refill. Why can't they hire adequate staff?