On Wednesday I took my wife for a consult due to her anemia being way out of wack. Our NP assigned…read moreto us was Jamie. He did an awesome job explaining everything. Jamie has a great bedside manner making everything easy to understand. It's now two days later& Kris is getting her first infusion of Iron. The two attendants caring for Kris are both amazing. Alexis & Erin also have a great bedside manner equal to Jamie's. New England cancer specialist new campus at 11 Rock Row is a magnificent building. Everyone from the moment we walked in to register our visit have been amazing. If I could give 10**********'s I would.

Their billing is fraudulent. They charged the extra fee for an extended appointment (beyond 30…read moreminutes) but the appointment was 20 minutes, for which I have proof. Disgusting.

Dr. Kuhn replaced my right knee March 2026 due to horrid arthritis. He will do my left one in…read moreOctober. I saw him before the surgery in preop and he came to my hospital room afterwards. That alone is rare these days. He is thorough, excellent at explaining the procedure (as is his PAC) and I had every confidence in him and his team and it was all well founded. I did obey the rules but it was clear his skill played a big part. i would recommend him to anyone and he is worthy of a patient's confidence and trust. Beyond pleased.

HIs office staff was wonderful--very calming and reassuring. They were kind and helpful. Dr. Kuhn…read moreexplained the proceedure he would be doing and helped make my 5+hour trip a huge success in my mind. He, too, was very professional, yet kind and caring. I would recommend this office to anyone needing orthopedic care.

Though it's unquestionable when evaluating whether to employ any service or to shop in any store or…read moredine in any restaurant, one is better served by evaluating the WHOLE of the service provided rather than the performance of one employee such as a server, clerk, or receptionist. With that, if exposed to only one person, in this case one doctor of the many in this service, it's difficult to evaluate MORE than just the one. That's my caveat. It appears, based on previous reviews, this office many have previously or perhaps even currently is struggling with some customer service issues. My experience wasn't entirely stellar, but altogether not atypical for many of the health services I've been exposed to in the Portland area. There's a feel of being in the mill, just another number, not personal. There's a large population to be served so they get a pass from me on that topic. I'm never quite comfortable with office personnel being trapped behind the sliding glass windows and me on the outside not knowing whether to rap on the window if they do not acknowledge me, stand there waiting for eye contact from them hoping that means they recognize I have to check in, or just take a seat and hope they'll address me when they can. This office suffers from this malady. Most medical providers have struggled in their attempts to commit dedicated space for folks to reveal their personal data and thereby protect their HIPA rights. This office suffers from this malady as well. One is forced to stand at the window, within full earshot of the entire waiting area (about 15 x 15) and rattle through name, dob, phone, etc. Again not atypical. Once past the experience of checking in and getting in with my doc I was quite pleased. Appropriately polite, engaged, invested in my story, and detailing everything I brought up, then feeding it back to me for confirmation on all the details. This, in my opinion, is exactly what any provider needs to do in order to accurately understand what the patient is presenting with. My doc was terrific simply put. He explained exactly what his service would be, the timing as he imagined in advance of actually treating me, the outcome he would hope for, and instilled a sense of confidence in me that I was in good hands. Check out was simple and quick, my hope for every visit. It's rare for me to rate 5 stars because there's always room for improvement, but this facility gets 4 thanks to all that I've noted in this review.

Getting medical care can be challenging when you have rare health issues, but I thought Dr…read moreGreenfield was acquainted with my issues. I was happy with him until one appointment where the adjustment he gave me left me in severe pain and almost crippled from the pain. I tried calling his office, but they were closed during that weekday. When I brought it up at a follow up, he said it was normal. We had discussed a treatment option, which he was going to look into. He decided to do the opposite of what we had talked about. I went along with it, but I had issues. He wasn't willing to look into other options to help me. He seems to have a very limited protocol for addressing issues. It might be great if you're one of the people it works well for. If you're not, then he can't help. He seems unwilling to think outside the box to figure out how to help people. Also, if you're sensitive to heat avoid this office during the summer since they have no air conditioning. It was 90 out when I was there, and it felt like that when I was in his office. He didn't seem willing to figure out what's going on with me when I said that I felt like passing out just sitting in the office.

Hidden fees!! A plan of care was created for me after an evaluation. It was several sessions per…read moreweek. They told me it would be a $40 copay each session which felt steep, but they said it was the "most effective dosing" and referred me to a graph on a poster. After my first session, I told them that I didn't think my insurance would cover parts of treatment and that I was concerned with getting billed. I asked Dr Zagwyn to confirm with billing that it would only be a $40 copay and she did. Then I get a bill for $300 followed by an email that they had made an error but I was still responsible for the bill. I should also mention that while going through their many stations there is a lot of inappropriate conversation between staff as they "work" on you. There are many other honest chiropractors in town. Very disappointed with lack of transparency here.

Care is great but they take 2.5-3 hours to do an initial review, and then charge $40 for an…read moreadjustment, 40 for stim, and 40 for procussion. So if you have $120 to spend going 3x a week this is your place!!! Also any different pains will apparently restart this entire process. I went for a month and had $1000 bill. AVOID!!!!

CLOWN SHOW. AN ABSOLUTE CLOWN SHOW. I had a scheduled appt (6/9) for what I thought was a hip…read moreproblem. The provider determined it was not hip issue. IT WAS A SPINE ISSUE. The provider did not document the assessment correctly indicating a spine issue. OA called me today indicating the referral was rejected? Why? The provider did not fill out the forms correctly. My response? Please update the referral and resubmit. MARY REFUSED. Next time Mary, stop being a total butt clown and DO YOUR JOB. If you cannot handle it, QUIT. Please stop abusing patients. The office is a COMPLETE JOKE. AVOID AVOID AVOID.

This is a large operation of very skilled physicians. Recent carpal tunnel surgery was efficient…read more(left wrist) My other wrist was done by ordinary surgery and I experienced a longer recovery with some lingering pain for a couple of months. OA of Maine uses a percutaneous release with ultrasound leaving a tiny scar, very short recovery, and no need for physical therapy (PT). Obviously each case is different. My previous surgery was a mini-open release which required considerable PT. But bear in mind that the orthopedic surgeon will advise the best procedure for your particular anatomy and issue.