I really regret choosing this practice for my son's orthodontic care, and I would not recommend it…read more The biggest problem is that the orthodontist is only available at this location on Fridays, and only for a half day. That makes scheduling incredibly difficult. If anything goes wrong, like a poking wire, broken wire, or loose bracket, you may have to wait one to two weeks to be seen. If you are unavailable during those few Friday hours, you are simply out of luck. It gets worse when the office closes on a Friday or when families are out of town during school breaks. Those missed Fridays create a backlog, and appointments fill up fast. In our case, we are out of town for spring break on 3/27 and 4/3, the office is closed on 4/10, and 4/17 is already full, so my son can't be seen until 4/24. This delays his care by nearly a month. I was also frustrated by how limited their orthodontic supplies were. They gave us only one palate expander key, and when my son lost it, they did not have another one available. I had to order one online and wait nearly a week for it to arrive, which delayed treatment again. These keys are inexpensive, so not keeping extras on hand feels cheap and inconvenient. The front desk staff also seem to know very little about the orthodontic side of the practice. If I call with questions about my son's care, I am usually told to wait until Friday and speak directly with the orthodontist. This even happened with a basic scheduling question. When we forgot to make his next appointment before leaving, I called later that week to ask when he was due back and was told I needed to call again on Friday. I had to remind the receptionist she could just check his chart herself. That was frustrating and unhelpful. Unfortunately, I have also seen the general dental side of the practice decline over the years. I used to really like this office, but now the care feels inconsistent. You never know which dentist you will see because providers are switched without notice. They also no longer hand out toothbrushes or keep the toy area stocked, which may seem minor, but those small things help make visits easier for kids. I have also had frustrating inconsistencies with my twins, who are on the exact same dental schedule and insurance plan. At one visit, one twin got x-rays and the other did not, simply because they saw different providers. When I asked why, I was told it was a "judgment call," even though it was time for the x-rays and insurance would have covered them. That kind of inconsistency makes it hard to trust the care. Overall, this practice feels disorganized, inconsistent, and especially inconvenient for orthodontic patients. I would strongly recommend going elsewhere.

Thorough explaination of procedures. Accommodating sensitivities / allergies…read more Always friendly staff. Highly recommended.

Always caring for the patient! Making sure you are comfortable and calm .... Even if it's a…read morecleaning and a checkup! The staff is consistent in the office which makes yearly visits a delight. Hey they know me already! Having moved frequently getting comfortable with what I consider to be my medical team can be a rocky road. Dr Katie put me at ease the first time I went there - did you know she is also a beekeeper!! This is cool for me because I am an artist who paints in a wax medium, encaustic. Bees are important for my art and for all of the backyard gardens we all have. My husband and I both recommend Dr Ehmann!

I absolutely love Dr. Ehmann, she is fantastic! Plus her receptionist and staff are so nice. I…read moreswitched my insurance and went on my husbands plan just recently and my bill was actually surprisingly really low for my appointment that went really well. I just saw her two weeks ago and she's so caring and lovely. Really good work done and an all around great experience. I get anxiety when I have to go to the dentist and they are so good with me. The hygienists and doctor ehmann have shown incredible dedication to their patients. They are very good at what they do and make me feel comfortable. I would recommend and/or refer anyone to her. I love their practice and am so thankful that I can stay with them on my new insurance. I wouldn't want to go anywhere else. I'm so so thankful for such a good care team. Thanks to them for all the hard work and for the care that they provide!

Dr. Kennedy Dele is the best dentist I have ever been to in my life very professional very…read morecourteous Soft-spoken and very gentle I felt no pain at all throughout the entire process of getting a crown on my front tooth, with his artistic talent he fashioned my tooth to match the color and overall look of my existing teeth, 10 stars . I highly recommend this dentist to anyone and everyone that wants to feel confident smiling again. To add to this... his nurses are wonderful too. Very nice, very professional and concerned for your comfort and needs. Thankyou Dr.Dele and your staff. I am very happy

Thanks to Dr. Dele and his staff for exceptional service when I was in need. I was traveling, and…read morewould not be home until January 3. Terrible toothache developed and by Dec 23 I needed help, fast. I called that morning and they squeezed me in that morning. Everyone was so attentive and made me feel welcome. While we could not fix the problem, it was determined that I likely had an infection. A prescription for an antibiotic and lots of ibuprofen got me over the hump, allowing me to enjoy the holidays with family. Well done!

Dr Ritter is a very caring dentist. Listen to his patients…read moreand recommends what is the best treatment for each person.

Love, love Dr Ritter!!! Great practice and really the best around! We have been going to him for 10…read moreyears now

this service provider tends to bill insurance companies for charges not rendered nor requested by…read morethe patient. I specifically requested a specific service which was a basic cleaning. They billed my insurance for specialty cleaning. This not the first time I have had this issue with Waugh Chapel Dental. They are stealing. Nothing but up charges.

This is an excellent dentist with top of the line equipment. His staff is very good also. I just…read morewas suspicious about some of the work plans that the dentist and his staff proposed to me. I was self-pay, but the dentist offered a financial payment plan that dramatically reduced the cost of cleanings (2 per year. at about 50% of the listed fee) and x-rays ( every other year). So why am I complaining? My long-time dentist, Dr Berger sold his practice in Annapolis and retired... I suppose if I hadn't left Maryland in five years ago and I miss him I suppose that if I had not moved to NC 5 years ago... my trust level would have matured by now. By the way all of the dental work was superb. L

First time visit last month for teeth cleaning and review. I knew I had no teeth issues since my…read morelast dentist out of state gave me a clean bill of teeth/health. Yet once Dr. Benderson examined me, he claimed I had several teeth that needed immediate attention. From refills to a possible root-canal. I mentioned my last dentist said my teeth were fine and that I didn't have any current mouth or tooth pain. Yet Dr. Benderson acted like my teeth were neglected, and several would have to be worked on in the near future. I then said thanks, but no thanks, and went to another dentist in the Annapolis area. Only to find out all my teeth were fine and not one had a cavity.

I saw dr. Benderson on 9/11/2025. He did deep cleaning of my gums. I also saw him in July of 2025…read morefor an initial new patient exam cleaning and X-Ray and then I had a cavity filled. All of these procedures were pain free before and after - even the deep gum cleaning! Dr. Benderson is only the second dentist I have ever been to - and I am 68 years old! My first dentist stopped taking my insurane. Dr. Benderson has a wonderful personality, and I would highly recommend him!

Do not use! They will tell you they take your insurance and quote a number. Then send you a bill…read morefor a significant additional amount after you thought you paid in full at time of service.

Dr chambers at the annapolis location was AMAZING today 9-24-20! Very gentle and I felt very…read morecomfortable with him taking my wisdom teeth out! Had a panic attack as I got there and he assured me everything would be great, talked me down from my panic attack, walked me through everything as it was happening! Got numbed up really good and did a second check to make sure I was good and numb. minimal pain and it's been 3.5 hrs and only have needed Tylenol!! I was awake the whole time and not sedated (was a great experience) and literally took 10 minutes to get my wisdom teeth out.

Dr. Sewell is amazing! The entire staff is very nice and I highly recommend this practic.read more

Great experience - they really care about their patients and are excellent practitioners. Strongly…read morerecommend