Great Quest, in and out. The only weird thing is like most Quests, there's no front desk person…read more You have to grab someone when they call someone up, which may be a problem for older folks who need help.

I got to Quest this morning at 7:30 for a 7:40 appointment. I have blood work done every four…read moremonths, and during my last visit the technician took my prescriptions, scanned them in, and told me they now had them on file, so I wouldn't need to bring the physical paperwork again. When I got there today, they said they did not have my prescriptions on file. I explained what I had been told, and I had a copy at home and said go back and get it. At this point I was starving since I had to fast before the blood work. Instead of focusing on helping me and finding the scanned paperwork, the staff seemed more concerned with who had told me I didn't need the paperwork. That visit was four months ago, I don't remember the technician's name, and it's concerning that they don't have a record of who performed my last blood work. Unfortunately, Quest is one of the few options available when you need routine blood work. Going forward, I'll make sure to write down the technician's name and bring a physical copy of all prescriptions with me, even if I'm something else.

I have a love - hate relationship with quest. This was one of the better experiences…read more I thought this location closed so I was surprised when I went online to make the appointment and they had availability. I had an 8:10 appointment, got there on time, and was taken immediately. Debbie was fabulous. She drew the blood painlessly and fast. I was in and out in 10 minutes. Excellent service and the results were in the portal 48 hours later. Can't ask for anything better than that.

I had an amazing experience at this Quest Diagnostics location thanks to Eddie! I am always a…read morenotoriously hard stick, which usually makes blood draws a stressful and painful ordeal. Eddie was incredibly patient, kind, and took his absolute time with me. He got all 4 tubes on the very first try without having to restick me once. His skill and compassionate bedside manner made a huge difference. Thank you Eddie for making this process painless.

I went to Quest this morning for a blood draw, and once again, it was a very frustrating…read moreexperience. Before arriving, I drank about 2 liters of water to help with the process, but it made no difference. As soon as I was called in, I clearly explained to the technician that I consistently have difficulty with blood draws. I told her that my right arm does not produce blood and that my left arm is very difficult. In my last three visits, I was stuck at least three times each time, and they always had to call the most experienced staff member to complete the draw. I even mentioned that during my last visit, they had to recline me with my legs elevated and use a hot pack on my arm just to get it done. Based on that history, I respectfully asked if I could be assisted directly by the most experienced technician. Instead of listening, she became defensive and insisted she knew what she was doing. She proceeded anyway and, as expected, was unable to draw blood. She moved the needle around repeatedly and applied excessive pressure, causing unnecessary discomfort, and still did not succeed. When I reminded her that I had explained this beforehand, she blamed my veins, saying they are too small and "move." She then insisted on trying my right arm, which I had already clearly refused because it has never worked. I had to firmly repeat that I would not allow it. At that point, she became visibly irritated. Only after all of this did she finally bring in a more experienced staff member, who was able to draw my blood successfully. This is not an isolated incident. It has become a pattern at Quest, and I have already reported similar experiences in previous surveys. This situation is completely avoidable. My request is simple: please document in my profile that I am a difficult draw and should be handled by the most experienced technician available. This would prevent unnecessary pain, repeated needle sticks, and stressful interactions for both patients and staff. On top of all this, the same technician added my credit card to my profile and set it for automatic charges without my knowledge or consent. At no point did she ask for my permission or explain that she was doing this. This is completely unacceptable and a serious breach of trust.

Great clean painless considerate welcoming on time efficient caring appointments are great. What…read moreelse can I say. Go there for blood

I rarely leave negative reviews, but my experience with this Labcorp location has been completely…read moreunacceptable. During my first visit, the staff struggled to insert my IV properly, which made the procedure much more difficult and painful than it should have been. For my second appointment, it was canceled because the office had ordered the wrong infusion solution and didn't have the medication they needed. Today was even worse. I arrived for my scheduled appointment only to find out that I wasn't even on the schedule. No one called or notified me in advance that my visit wouldn't happen. I wasted my time coming here for nothing. This level of disorganization is unacceptable, especially in a medical facility where patients rely on timely and professional care. I hope management takes these issues seriously and improves communication, scheduling, and patient care so others don't have to go through the same experience.

Office is small, cramped and understaffed. They're going for the low rent to maximize profits. No…read morereceptionist and everything has a low-end, low-quality feel. We stood at the window with no response after 10 minutes. We saw people just walk out after waiting too long. The only thing that went smoothly is the tablet software at check-in. Nicely designed interface so kudos to the software dev team. Quest is definitely a higher quality and more professional option from beginning to end.

I wanted to take a lab test asap and not have to wait and pay copay for Dr etc etc. I made an…read moreappointment for a Saturday morning and when I got there only 1 person was there, which I thought was great. The waiting area was good and very relaxing. The problem? The 1 lady standing there didn't have an appointment and ended up being crazy and wasting like 40 minutes going insane about getting a cholesterol test results that day. She kept making the front desk girl call the lab, call the courier, call her manager, just absolute insanity. Finally the crazy lady came to her senses and felt bad and told front desk girl to draw my blood. But the front desk girl should have done mine first on her own, then returned to the crazy lady. The blood draw was fine, the front desk girl was nice, and I got my results in a timely manner (I did not insist on getting my results on a Saturday ). I would have given 5 stars had it not been for that. They should have had another phlebotomist there and again, my appointment should have been handled first. I wouldn't have been as irritated had I just walked in with no appointment.

Very fast service and friendly staff. This is my second time going to this location for a specialty…read moretesting. Absolutely recommend to anyone.

I have been here many times and my Mother has too. Casey is warm and efficient. If u make an appt,…read moreu do not wait more than 5 min esp if u book an am appt. We always take earliest ones

I showed up to LabCorp after hours, not realizing they were already closed. I felt bad for the…read moretiming, but I asked if I could just ask a quick question--and to my surprise, the lady at the front kindly said yes. I was looking for an estimate on 17 different lab tests as I do not have insurance, and despite the office already being closed, she took the time to help me and provided the full estimate right then and there. She TYPED each 17 test code on the computer! I've honestly never experienced that level of service before. She was incredibly helpful, patient, and professional. I really wish I had gotten her name, because she absolutely deserves a raise and recognition for going above and beyond. Huge thanks to her and to LabCorp for having such amazing staff. These are the kind of workers that you want to keep forever

I would suggest to be more considerate of people who take time out of their schedules to interview…read morewith you--especially after three interviews. I've never experienced such unprofessionalism. During my final interview, the director told me, "We'll get back to you within today or tomorrow." After hearing nothing for a week, I followed up with HR, who then told me I would have an update by the beginning of the following week. Since then, I've received no decision and no feedback despite multiple follow-ups. It feels as though candidates are being kept as a backup plan instead of being treated with the respect they deserve. A simple update, even a rejection, would have been far more professional than leaving someone waiting for over a month. Please be more considerate and communicate your decisions in a timely manner

I love this service, but what's even better are the nurses that they send. Kristen is amazing. She…read moreshe's kind and she's really knowledgeable. I love getting IV and try to do it to two times a month and it always makes me feel so much better. The staff is professional and everything is good quality. I highly recommend.

I come here because it's convenient for me, but as far as patient service centers go, it's pretty…read moregood! Today Wendi drew my blood and she was awesome. Sweet, personable, and got my blood drawn the first time and quickly without hurting me. I arrived right on time for my appointment and was taken back straight away, and back out the door less than 5 minutes later. Most of my visits usually go like this. This is great when fasting and ready to go and get my food and coffee! It's also located in a busy parking lot right next to Target which is convenient. My only critique is that there is no person up front to speak to, so if you have a question or need to use the restroom you have to attack the person who is calling the next victim, er, I mean patient. But there is a screen showing how many people are ahead of you and next which is nice. And they don't have the full name for PHI purposes. I will continue to come here for the foreseeable future!

Even though I didn't have an appointment, they were able to take me in within 10 minutes (I know…read moreappointments are recommended, so I got really lucky). I was super nervous because I hate getting my blood drawn--I always feel like I'm going to pass out and I'm a total baby about it. But Wendy was incredibly kind, confident, and fast. She clearly knew exactly what she was doing, and it ended up being the easiest blood draw I've had in all 33 years of dealing with this. Also, everyone there had such great energy--it genuinely seemed like they enjoy what they do.

My doctors office was closed during the pandemic, and I found Glades Medical! they were open the…read moreWHOLE time. I saw Dr. Diamond and he was amazing! everyone was super sweet. They have a lab on site so my blood work was done there versus having to wait 7 hours at a LabCorp (which if anyone reads this- you know EXACTLY what i'm talking about) Besides the friendly faces throughout my whole visit, the doctor was extremely attentive even though it was my first time! Usually when I go to a healthcare professional for the first time they basically cross off a check list and leave. After a 30 minute wait outside and another 30 minute wait in the examination room LOL. Which leads me into another highlight- the service was quick and efficient. LOVED THAT. All in all, this office treated me like I am a regular of theirs for years and gave me pretty spectacular service. Going to a clinic for your health care needs is extremely personal and you have to find a place that fits your needs. If you're looking for a place you can count on, feel comfortable and receive white glove service, I'd definitely check Glades Medical out. There's dozens of clinics i've been to, so if one stands out to me, I have to give it credit.

Nicest doctors and nurses but literally rudest front staff imaginable over the phone. They couldn't…read morebother to be helpful, they act as if they do not care about patients and are obviously frustrated by questions. Often times they will not answer the phone or send you to voicemail despite being open. Maybe don't work in this field if you can't manage a phone call for a prescription update without being sarcastic, pointed, and nasty.

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~

What can you say about this place?! It serves a purpose to getting things with the body done. It's…read morehit or miss. Most of the time it's great. The staff here is amazing and great when they aren't to busy. I greatly appreciate them and when I come to this place no matter how bad I feel I try my best to show everyone here I see that they are greatly appreciated for doing this for me. Even though it doesn't flow like we might want for the most part the staff make sure you are taken care of and well informed of what's going on.