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    Quest Diagnostics

    2.7 (34 reviews)
    Closed 6:00 am - 3:00 pm

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    Izel V.

    They have a 2 1/2 hour away with a lobby full of people and kids without mask shame on them

    Dallah, Hanging out with friends
    Dallah A.

    I schedule an appointment at Quest Diagnostics at 1001 SW 13th Street, Suite 105 Boca Raton, Florida I scheduled my appointment on their website online for August 23rd at 1:45pm. I also entered my Insurance card, my identification which includes your birthday and year online. I was diagnosed with Multiple Sclerosis (if that is not bad enough) my Neurologist, Dr.Rubin requested that I register online to get in quicker. I still had to wait 5 business day to get my blood work done. I arrived walking in with a cane. A overweight women cut in front of me almost knocking me down. I notice the electronic checkin. So now, I confirm again online, So this is my 3rd time. The electronic machine tells me to sit and wait, which I did. They called my name and I walked in. Some administrative assistant short overweight women tells me "no walk in allowed. So, finally I talk to Anette, the temporary nurse. She completed my blood work. Thank you to Annette for your HELP. Worst company ever. If you could avoid this place, do yourself a favor, find another location!!! Reason I am giving a two star is because of Annette. Annette thank you again. Great customer service!!

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    2 months ago

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    1 year ago

    Great clean painless considerate welcoming on time efficient caring appointments are great. What else can I say. Go there for blood

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    5 years ago

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    Quest Support

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    6 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    They suck 2 petunia there told me I had to have an apt 7:39 am! Rude don't go to hills boy find another spot

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    8 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    Quest Support

    Thank you for sharing, Monique!

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    6 years ago

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    Quest Support

    Thank you for sharing this feedback, Holly!

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    4 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    Thank you for sharing, Krittanat!

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    11 years ago

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    5 years ago

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    5 years ago

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    8 years ago

    I am petrified of blood tests. The nurse was very nice. It was not painful. ThAnk nurse.

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    4 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    9 years ago

    Wait time fast; office staff and phlebotomist efficient, friendly. I usually have hard to find veins/slow bleeding; and Chondra was great!

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    9 years ago

    Great staff and I was in and out within 15 minutes. I made an appointment and they honored my time!

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    9 years ago

    Excellent service! Walked in and within five minutes was taken back, extracted blood, out the door. Very professional. Very pleased.

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    Review Highlights - Quest Diagnostics

    I am afraid of needles but this morning was quick and painless.

    Mentioned in 2 reviews

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    Quest Diagnostics

    Quest Diagnostics

    3.1(22 reviews)
    3.3 mi

    I got to Quest this morning at 7:30 for a 7:40 appointment. I have blood work done every four…read moremonths, and during my last visit the technician took my prescriptions, scanned them in, and told me they now had them on file, so I wouldn't need to bring the physical paperwork again. When I got there today, they said they did not have my prescriptions on file. I explained what I had been told, and I had a copy at home and said go back and get it. At this point I was starving since I had to fast before the blood work. Instead of focusing on helping me and finding the scanned paperwork, the staff seemed more concerned with who had told me I didn't need the paperwork. That visit was four months ago, I don't remember the technician's name, and it's concerning that they don't have a record of who performed my last blood work. Unfortunately, Quest is one of the few options available when you need routine blood work. Going forward, I'll make sure to write down the technician's name and bring a physical copy of all prescriptions with me, even if I'm something else.

    Had to get some blood tests for my food allergies. Checked in via their QR code and scanning my…read moredriver's license. Then waited for a few minutes; tracking board inside was great. Got called inside and the care quality was great; smooth and painless stick by the phlebotomist. Overall, a great process and experience for a necessary part of life.

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    Quest Diagnostics - Located in The Garden Shops

    Located in The Garden Shops

    Quest Diagnostics - Her arm has gotten progressively worse

    Her arm has gotten progressively worse

    Quest Diagnostics

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    Labcorp

    Labcorp

    2.0(29 reviews)
    3.3 mi

    Office is small, cramped and understaffed. They're going for the low rent to maximize profits. No…read morereceptionist and everything has a low-end, low-quality feel. We stood at the window with no response after 10 minutes. We saw people just walk out after waiting too long. The only thing that went smoothly is the tablet software at check-in. Nicely designed interface so kudos to the software dev team. Quest is definitely a higher quality and more professional option from beginning to end.

    I've raised my review one star because at least I got a response from the rep to my complaint. It…read moredid take a full week for them to respond, though. I will add that the phlebotomist / person working at front desk did not present giving my credit card as "optional". She called me to the side desk, asked for my license, insurance, and credit card in a very hurried way. When I asked what the credit card was for, she mumbled something and I don't even know what. Feeling anxious about being tested for medical problems in the first place, I probably should have asked for more info or put up more of a fight but I just went with it. I was already anxious and was not wanting to be seen as one of those crazy, annoying customers that customer service so often has to put up with. Lesson learned, I will put up more of a fight next time. And lesson to all, YOU DO NOT HAVE TO GIVE THEM YOUR CREDIT CARD. Also please note per attached email that they see nothing wrong in just charging your card and to get your billing info from your insurance company. In what world is that ok? "Charge card first, you can ask another company questions later" seems to be Labcorp's motto. I guarantee there will be a class action lawsuit about this, and I will gladly take part.

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    Labcorp
    Labcorp
    Labcorp

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    Quest Diagnostics - Waiting room

    Quest Diagnostics

    2.3(49 reviews)
    3.4 mi

    Christine was amazing! She went out of her way to help me figure out the tests I needed. She was…read moreprofessional, kind and provided a pain free draw.

    Typically my doctor(s) have taken my blood at their offices when I am there for an appointment but…read morelike other doctors I've had, they sent me to QUEST DIAGNOSTICS to get my blood tests done.... IN THE PAST, I'd walk in to the office waiting room and go to the service window and sign in... the staff member would verify my doctor's order/request and tell me to sit until they call my name (a lesser wait if you have an appointment but it was not required). BUT ON THIS DAY, I entered the waiting room but then service window was missing.... it was literally gone and now there is only a couple of digital kiosks to sign in. I don't know the info for everything, I have a couple questions and I don't know if I signed in correctly. There is a glass door into the offices so we knock but no one came. AFTER 30 MINUTES my name is called... as I walk to the door, another gentleman that was clearly as frustrated as I was, asked the girl a question... she was rude and short with him. WHY ? ? ? There is no one to help and this guy in about 80 years old left to figure out the digital system. She could've helped but instead she just told him he signed in wrong and to do it again (no offer to assist). Another phlebotomist takes me to a room beyond the glass door and she asks for my doctors order (referral) and I told her it was sent from the doctor's office. She RUDELY told me it was not; so I called right in front of her and they said it was sent and even gave me the date and time. The staff member really did not care and said I need it from the doctor so I told her I will have them send it over right away... didn't matter because the Quest phlebotomist said regardless of when we get it, it will take at least 45 minutes to process. I understand the wait to process but the RUDENESS and HORRIBLE CUSTOMER SERVICE WAS INTOLERABLE so I left... and the waste of time of not being able to sign in with a staff member (could've told me they were missing my referral before wasting so much time) Per recommendation of one of my doctor's staff members, I ended up at LabCorp... they were night and day to Quest.

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    Quest Diagnostics
    Quest Diagnostics - Check in

    Check in

    Quest Diagnostics - Waiting room

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    Waiting room

    Quest Diagnostics - laboratorytesting - Updated May 2026

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