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    Maisonglo

    4.0 (5 reviews)
    Closed 10:00 am - 6:00 pm

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    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.5
    (69 reviews)
    0.9 mi
    $$

    I had an overall fine experience at Hand And Stone Massage in St. Pete…read more I easily used the online booking system and got checked in right away upon arrival. I did not like how I felt super upsold once I was on the bed receiving my facial. It was as if my facialist waited until I was in the most compromised position to spew all the upgrades and additional treatments. Especially if you're going to try to sell me on something like laser treatments I definitely would prefer to have some literature on that beforehand. I hated having to make decisions with my eyes shut while someone was touching my face. It just felt wrong. Not to mention the furthest thing from relaxing. I wouldn't go back for a facial here, overall I think that everything (the front desk, location, cleanliness, etc...) is fine, I just don't feel comfortable with the sales approach. And perhaps it was just the one gal who I was assigned to but if it's a company thing I'd rather not be put through it.

    If I could give no stars I would. My husband spent $350 for gift cards. I got one massage snd then…read morethey wanted s credit card on file.When I refused because it was gift cards they wouldn't book me an appointment. Because they charge $25 even if you cancel 24 hours before. This was 2 years ago but I will FOREVER put bad reviews for them.Also the manager reached out and answered my review but wouldn't return my phone calls.RUN FROM THIS PLACE!!!

    Photos
    Lobby Area
    Lobby Area
    Relaxing Water Wall
    Relaxing Water Wall
    Dermalogica Retail Area

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    Dermalogica Retail Area
    Massage Envy

    Massage Envy

    3.5
    (42 reviews)
    1.0 mi
    $$

    I will not be returning for facial services at this location, and I want to share the full…read moreexperience so others know what to expect. Getting an appointment was an ordeal in itself. When I initially asked the receptionist to book a facial, the receptionist said the aesthetician would contact me directly. After a full week with no response, I drove in personally -- only to be told my message would be passed along again. Another week passed. Still nothing. It took a third visit, where I finally met with the manager and the aesthetician, Kay, in person, before I was able to get an appointment on the books. Three trips over several weeks just to schedule a service. After all of that, my 11:00 AM appointment was canceled by phone at 10:42 AM -- eighteen minutes' notice. That kind of last-minute cancellation is frustrating for anyone, but after the effort it took to get that appointment scheduled, it felt genuinely disrespectful of my time. The consistent breakdown in communication and follow-through made it clear that this location does not prioritize its clients' time or experience. I hope management takes this feedback seriously and works to improve how they handle booking and client communication. Others deserve better than this.

    Front desk staff were very sweet and accommodating (I was late lol.) Matthew was supernaturally…read moregood at massage. My back feels so much better. 6/5 stars. Will be returning. Very professional experience.

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    Massage Envy
    Massage Envy
    Massage Envy

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    Maisonglo - skincare - Updated August 2026

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