The owner is dishonest and will never let him near any of my cars .Anybody that works on cars…read moresitting on bricks should have been the first clue.Dontvever buy a car from Mike either ,he will sell you a pos.

i cant say enough good things about proline auto and the mechanic that worked on my car .I was 5…read morehours away from home on a trip to watch my son in a basketball tournament. and my alternator went out .the mechanic knew how important it was to me to see my son play so he went way out of his way to resolve my issues so I would not miss what I traveled so far to see. I am so thankful to Michael and proline auto for giving to me something very valuable .TIME WITH MY SON ...

Every time we call them they are always helpful and courteous and they accept AAA…read moreWe would recommend them for towing car starts

had an issue with my car spitting out coolant these got it in got it fixed exceptional service…read moreoverall great experince

I left my suv in 4 wheel drive which made a terrible noise when I turned the wheel all the way…read morewhile driving. I did not realize this was normal because I don't know much about cars. So I dropped it off. You'd imagine that if I didn't know leaving it in 4 wheel drive would make a noise while turning that I would be an easy mark. I was very politely told what the problem was and that there would be no charge. No charge, even though he had to spend time checking out my vehicle.

THANK YOU, Mike and the gang for your extra effort to get our truck and camper safely to the shop…read more Your recommendation to use Louie at Ashmun Auto Repair was spot on. Between the two businesses, we were safely back on the road in no time at all!!! Would highly recommend these folks! Blessings - Kevin and Kay Ann

This is the best towing company in the world.. they are very reasonable also if your in a tight…read morespot Mike will work with you ..very kind ppl

My wife paid $399.24 for a battery and installation at Lou's Automotive in December 2025. The…read moreinvoice clearly says "4 year warranty on battery." On April 6, the battery would not hold a charge. My wife brought the car in. They tested it and told her the battery was bad. They ordered a replacement and set an appointment for April 10 to swap it under warranty. On April 10, my wife was at the shop. She told him she needs to drive to Toronto on April 18. He knew the deadline. He then changed his story. He said something might be draining the battery. He ran his checks and confirmed nothing was found. He also noticed some moisture on the driver side floor and black duct tape on the roof, but again, nothing was found that would cause the battery to fail. He put the battery on his charger for an hour and a half. The indicator stayed black. Then he told my wife she had to leave the car at his shop for the entire weekend so he could charge it. She asked if the warranty would be honored after that. He said he was not sure. He wanted the car for days with no guarantee of a replacement. She said no. We bought a battery charger at Walmart and charged it overnight at home. The car started fine that day, but the battery still will not hold a charge for long. That is exactly what a bad battery does. On Monday April 13, I called to explain what we did. He said he had no time until April 22. He knew my wife needed the car for April 18. He did not care. I told him I would leave a detailed review. He got upset and hung up on me. He promised a 4 year warranty in writing. The battery failed in 4 months. He ran his checks, found nothing wrong with the car, and still refused to honor the warranty. He knew about our travel deadline and did nothing to help. My wife paid for this battery, she brought the car in twice, and he treated her like that. Do not buy a battery here. Do not trust their warranty. Go somewhere else.

Professional, fair and excellent work and service. Been taking vehicles here for over 20+ yrs and…read morerecommend to family and friends. Excellent

Had a tire emergency and Matt was extremely helpful. Thanks to him I was able to drive home from…read moreDubreuilville to Brantford. Thank you!!!!

Great customer service, communicative through the entire process, fair prices. When our serpentine…read morebelt shredded out in Hiawatha National Park while we were on vacation, we were stranded up in the Soo. Auto Center Pit Stop was the only repair shop out of 8 that we called who could take a look at our car the next day, everyone else had a two day to two week wait to even take a look and all we needed was a belt. Thanks to them taking a look, we were able to get the belt quickly and get back on the road to enjoy the remainder of our vacation. They even lent us a loaner so we were able to get around town while our car was in the shop. Highly recommend.

Amazing customer service, hard trouble getting the right part due to the car being a Saturn. Tried…read moreover and over and over again, without gouging or being deceitful.. Definately trustworthy, definately a true community based store.

I highly praise Victor Alfano and his team for their exceptional service, attentiveness, and…read moreexpertise. I strongly recommend Alfano Auto Body West Side for its great service.

I recently got into an accident with my vehicle which is only a few months old. I had it repaired…read moreby Alfanos and the work they did is exceptional. The work performed involved the front end and matching the paint and I can't tell where the damage was whatsoever. Victor was very thorough and his customer service was excellent as well as he kept me updated during the entire process. If you're looking for any autobody work and/or painting I can't recommend this business enough