The dentist and hygienist are great, but the scheduling staff has been extremely frustrating to…read moredeal with. My original appointment in April was canceled just five minutes before my appointment time due to what I was told were technical difficulties. Annoying, but understandable. They then rescheduled me for two months later. A week before that appointment, I received a text asking me to confirm a Tuesday appointment, even though I had been scheduled for Monday. Since the office was closed, I left a voicemail on Friday. When I still hadn't received a response by Monday morning, I called. That's when I was told my hygienist only works Tuesdays and Thursdays. My question is why was I scheduled on a Monday in the first place if the hygienist doesn't work that day? At no point was I notified that my appointment had been changed. I only found out because I received a confirmation text the week before. As a result, I have now lost two days of work and pay, and I'm still behind on my dental cleaning. By the time I find a new dentist and get established, it will likely be close to a year since my last cleaning and require even more time off work. The clinical staff has always been wonderful, but the scheduling process has been disorganized and has cost me both time and money.

Went there for dental work and I was very impressed. Dr Sandra Alvarez was outstanding with my…read morebridge that she did for me. I was very happy with her and highly recommend her. I found my forever dentist. Thank you

Everyone here is soooo friendly! The place is gorgeous, so technologically advanced, and every…read moredetail is thought out and so well executed. The staff is so accommodating and professional and the orthodontist is so talented and creative! She explained everything to me exactly the way I'd explain it so we are on the same page. I'm so excited to have a practice that understands what needs to be done for my aligners! I would recommend this place to anyone looking for the best of the best! Thank you Smile FX!!

I came here for a consultation for Invisalign and let me tell you - Dr. Tracy was amazing as well…read moreas her staff . The office is brand spanking new - all the equipment is top of the line - and I could not ask for more . Maria , the treatment concierge was very professional and provided me with a full treatment plan and explained every step of the way !!!! Come here if you want top of the line service and technology !

BEWARE!!!!!!! Ask questions before you even sit down. Almost paid $3400 for a procedure that was…read more$350 ........All because she claimed to take me insurance but was OUT OF NETWORK......

AMAZING! Very Clean, Very well mannered staff. Such a good environment to be a dentist office.read more

Recommend this location the service was great attentive and friendly. Easy to talk with and…read moreexplain. I was scared that the whiting would feel comfortable just because I have very sensitive gums but it wasn't painful at all and I love the result.

Excellent dental experience! I've had a pleasant experience every time I've had an appointment…read more Very thorough explanations, and very great service from all staff. Can't recommend them enough for any dental procedures.

I always come here and I've never had any issues. Staff is always nice to me and listen to any…read moreconcern I might have. I don't like flossing (lol) so my cleanings sometimes can be a little rough and they are very considerate to give me something so numb the pain which I appreciate so much since I do not like feeling none of it.

One of the best dental offices I have ever been to! The office itself is spotless and the service…read morereceived from the dental assistant, hygienist and doctor is amazing. They did a scan of my full mouth and found that I had a cavity that needed to be taken care of. The doctor took care of it right then and there and the best part is that I didn't not have any pain! Definitely will be coming here again!

A friend recommended this dental office, and we decided to give it a try. My husband needed…read moreInvisalign, and I wanted a teeth cleaning. When I went in, they presented me with a dental plan to redo my crowns and bridges, place crowns on breaking teeth, and get implants for missing teeth. It was going to be quite pricey--even with two insurances--but I've struggled with self-esteem issues related to my teeth for years. Despite the cost (roughly $15,000), we decided to proceed. While one may ask, "Why didn't you just stop after the first disappointment?" I'd say this: my teeth have always been an issue for my self-esteem, and any improvement seemed huge to me. I wanted to trust the process. Unfortunately, my experience became a series of frustrations. The first set of dental work had a visible gap at the top of my two front teeth. I was told this was necessary if I wanted my teeth to come together, but it felt like a compromise I hadn't agreed to. The second set of crowns had a different color, which I was told happens if you don't do everything at the same time. The third set left me with significant sensitivity, which they tried to treat with medication, though it only provided temporary relief. The fourth set has been the worst. I've been in continuous pain ever since, relying on Advil daily to get through it. The office recommended $600 retainers, which ended up being a complete waste of money because I can't wear them--they only intensified the pain. Eventually, they said I needed to see a specialist for a potential root canal. After waiting another week and a half for the specialist, I was shocked to learn--just as the procedure was about to begin--that they were out of network, and my out-of-pocket cost would be $1,600-$1,900. After all the money I've already spent at this dental practice, I was devastated. I had never been told the specialist wasn't in-network. I simply couldn't afford to pay even more, especially that amount. Instead of showing empathy or trying to work with me, the office just let me leave in pain. Now, upon reflection, I can't help but think of the huge amount of money spent, the pain I'm feeling, and the disappointment. The last $600 for the retainer was essentially money wasted. It causes me so much pain to wear it and I wasn't even offered a refund, after all, it wasn't even my idea to buy it (and they kept (held) 2 out of the 4 without the OK from me.

I have never had a spray tan before and Darielle did such an amazing job! She was so thorough in…read moresending pre work to make sure my body was prepped for the tan. She also sent me home with instructions on how to properly maintain it for longer. She was so sweet while doing it and filled with so much knowledge and her passion really shines through. I also loved that she followed up the very next day to see how my tan was developing. The compliments I received all vacation long on how I stunning looked were all thanks to her! I cannot recommend her enough! You will not be disappointed! Can't wait to be back for all my upcoming holidays!

The rudest service provider I've ever met. A service provider should be trying to help you when the…read moreservice goes wrong. Especially if they want returning clients. Instead she accused me of doing something wrong the whole time. When the actual truth is that I followed all her instructions. Something just didn't go right, but I didn't accuse her or treat her badly. I just wanted to see how I could fix it. She is extremely rude and condescending. I do not recommend this place for a spray tan.

I've been visiting their location for the past few month for the tattoo removal service. The staff…read moreis always friendly and very inviting. I've been to other local spas for similar services and never felt as comfortable and secure as i do here. My most recent visit was during this pandemic and their office was nice, clean and made me feel safe. Masks are required and they have anti bacterial distributed around the office. I definitely recommend nu you wellness spa for your spa needs!

I absolutely love this place!! The care is substantial from the moment you walk through the door…read moreand are treated with genuine care right up to sitting in the treatment room getting worked on by Paulette (Nurse practitioner) everything is thoroughly explained and nothing is done until you feel 100% sure. I felt so comfortable and I trusted the staff. I got Botox for the first time (haha Paulette was very patient because I was a total sissy) I never felt rushed and I loooooove my results !! I have a rounder face and was able to have it slimmed down and tighter with this Botox procedure. I'll be attaching before and after. Anyway, at the end the owner came out and introduced herself, she was a total sweetheart very transparent and I liked the personal touch. I will be going back for all my beauty concerns and treatments :)