Scam artist rollback hours on machines says they're newer than they are has had several court cases…read moreover this same practices

In October of 2023, my company purchased, what we were made to believe through their documentation,…read morewas "fully serviced' 2019 Takeuchi TL-6 Turbo 2 Speed. Since we purchased this machine, we have gone through unbelievable equipment malfunctions. Whereas it has not even been able to complete 1 job, in facing continuous breakdowns. We have already spent over $10,000.00 in repairs, from reputable repair facilities, and we cannot afford to continue spending money on a machine, which there is no guarantee after the 10th repair it will finally be the final repair to bring to proper working condition. This machine was purchased by Pro Quip LLC at an equipment surplus auction and resold to my company within days of their purchase. Additionally, it was advertised as a "fully serviced" 2019 Takeuchi TL-6 Turbo 2 Speed." When in fact it is a 2018 Takeuchi TL-6 Turbo 2 Speed, not serviced. It briefly worked for the 3-minute original purchase demonstration, at the Pro Quip LLC facility. However, once it was put to practical use in the field, it would overheat along with many other issues. My company has filed a lawsuit against Pro Quip LLC (Case # COCE24021907 in Broward County, Florida). Additionally, they have a disclaimer on there website regarding the machines they sell. Which states that they wont warranty anything and cant even confirm the information they are providing; such as the Year, Make, Hours, or Model is accurate. How is this business, in business??

Chuck in the service department has been extremely helpful in fixing my lawn care equipment…read morerecently and would highly recommend him to anyone . Thank you!!!

I went to Green Thumb in Coral Springs. I did not realize that service with Ms. Jeri Mckay was so…read morephenomenal. This lady went above and beyond patience with me while I made a purchase on the Echo 225. Ms Jeri was an educator. She took time to teach me the best way to keep my tool safe and durable .I remain convinced that all my family and friends, me, must make the right choice by using the tools from Green Thumb most important thing is that service from Ms. Jeri MC kay is unparalleled carl J

I've been doing business with Cratos over the past few months and I've been a very happy client. I…read moreplan to continue to work with Alex and the team at Cratos!

From the owner: Cratos Equipment, formerly Triple E Equipment, Inc., was founded as a forward-thinking…read moreconstruction/demolition equipment company. 21st-century technology has allowed the construction/demolition industries to create tools and equipment that are safer, more energy-efficient and more efficient in the working environment than the traditional tools and equipment we use today. The goal of Cratos is to always stay on the cutting edge of equipment technology to bring the most advanced equipment on the market into its customer's hands.

there customer service phone system is terrible. long wait…read moretime never answer phone. Left my Honda mower for service. Had to order carburetor with long delivery 2to3 weeks.

ordered a part and it never came. ask for refund and never received after weeks of going back and…read moreforth, kept calling and they literally just hang up on you. Don't use them and going to post all over social media. submitting to Better Business Bureau. complete thieves! They should not be in business.

Super friendly and helpful with every question had no idea for those that have allergies they have…read morethe tree for you

After stopping elsewhere, I decided to try Nu Turf for the landscaping project I had in mind. With…read morethe assistance of their plantsman, Tafari, I was able to select plants that thrived in the amount of sunlight and shade that my garden provided, keeping in mind I had dogs and had to be careful of toxic flowers. Tafari also arranged the timely delivery of large rocks and made sure everthing went well. Nu Turf is definitely where beautiful gardens begin.

Great people! They answered all my questions and in doubt…read morethey went and asked for explanations. Very busy and people were helping.

We initially suspected termites and called this company based on a referral. Sean came out the same…read moreday and provided us with a free inspection. He was 100% honest in telling us we had no issues! I highly recommend using this comp if you are in Boca and have possible termite issues.

Aaron went over the plan with me and I chose the one that was right for us. No pressure and no…read morecontracts which I thought was great. The service tech showed up on time and address all of our concerns. Very happy with their service.

I purchased a Pride Go-Go sport scooter from these people SEVEN years ago. Today it finally gave…read moreout. I called to ask a tech question to make sure it is DOA, expecting to need to purchase a new one. I get some clown on the phone who wants to be 110% sure I purchased from THEM before he would help me. He even went so far as to ask for my "Order number" from 7 years ago. THIS shows their true colors, it is all about the DOLLARS. I told the man I had intended to purchase a NEW scooter if my suspicions were confirmed but since he was more interested in confirming I purchased from THEM than HELPING ME, I would be buying my NEW SCOOTER from another dealer. NICE GOING, GREAT WAY TO LOOSE A PREVIOUS CUSTOMER.

I ordered a part for my scooter. The package was crushed (a small part placed in a large…read morenon[-cushioned box). the part was damaged. It would not have worked, even if it had not been damaged. This is despite the fact that the website said it was correct for this scooter. Customer service gave me a runaround and said I would be charged 20% to return this, rather than a full $50. 00 refund. I find this to be extremely poor customer relations! In response to Andrew: It appears there are two views of this fiasco. My experience is exactly as I stated. The box and product were damaged. Even if it had not been damaged the item would not have worked, despite the website leading me to believe it was okay for the Go-Go. This escalated because of your customer service making things complicated. Interestingly, of course I have a computer. What I said was that I use a landline and do not the technical ability to photograph and send images. You have distorted this fact. I can take a regular camera and mail through the Post Office pictures to people, have never been able to send photos through a computer. Wish I'd read the other negative reviews before engaging with this firm.

Miguel Rodriguez, Alejandro Avila, and leonexy Olivia --. Fabulous…read more Smooth and speedy installation. All great.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.