I was a loyal customer to the business that was bought out by Maryjo Boynton. The location was…read moreconvenient, so I continued to use her services. Prior to 2024 I had no complaints. However, after the amount of taxes due spiked in 2024, I decided to take a look at the numbers, and discovered an egregious error. They had utterly failed to account for the money I put into an IRA, which added about $1,800 to my taxes. I had submitted to them the form to report this. They failed. Period. The following is the text exchange I initiated after Ms. Boynton failed to return my phone calls. Note that she couldn't even be bothered to proofread herself. Quite the professional, eh? ME: Maryjo, I can't access the portal to pay my bill. I've left phone messages for 3 days, but haven't heard back. Please respond. Thanks. MS. BOYNTON: Mr. Haeuser, your portal has been closed. You were very definite in your last message to me that my service was not making you happy. I sent you back a message the next day- "if you are not happy with my services, which you have been receiving for the last few years you at a very discounted rate, then I suggest you find a new preparer that is what you consider affordable. I have deleted the return out of the portal. I will close you portal at the end of the week. Sincerely, Maryjo Boynton" ME: Ms. Boynton, I did not receive that message. If I had, why would I repeatedly call you to report an issue with the portal? That makes no sense, does it? At any time you could have simply returned my call, which your answering machine claimed would happen within 48 hours, but did not. As for being happy with your services, didn't someone else actually prepare my returns? The oversight on my IRA contribution could have cost me almost $1,800. Should I be happy about that, and the fact that I just realized it happened last year as well, and I'll need to file an amended return, which should be your responsibility? Check your records - I submitted all of the required forms. Prior to this, have I complained about anything, ever? No. And yet you immediately drop me as a customer, leaving me high and dry less than 2 weeks before the IRS filing deadline, while deleting all of my records, including prior years and all prior communications, including my willingness to delay a re-file for last year until you had more time available. You're seriously misreading this situation. The mistakes were not mine, and yet you're acting as though they were. To be clear, and for the record, these mistakes were made by employees of rbce, and should be rectified by employees of rbce. MS. BOYNTON: I can decide who my clients are and how to run my business. Look else where. You are no longer my client. MS. BOYNTON: You have an extension. You have plenty of time before the October deadline. ______ end of messages ______ A real professional, eh? IF YOU USE RBCE, I ADVISE YOU TO CONSIDER THE CONVERSATION ABOVE AND LOOK FOR TAX SERVICES ELSEWHERE. GOID LUCK!

Maryjo always takes care of us! We have every confidence in her skills and knowledge.read more

Genuine service and business. I contacted them a day after Tax Due Day due to incorrectly filing my…read more2025 taxes. They were able to get me an appointment to see them the following day, and my amended tax return form was complete within the next business day. Frank (CPA) and his team provided great service and assisted me with my manner with ease. My overall fee was higher than my originally anticipated rate due to my home being depreciated. Frank split the difference and assisted me with a fair price. Highly recommend them for your next tax filing!

KF gets an A+++ from me!! I was having some back tax issues…read morewith the IRS and Keni was fantastic in getting things resolved and back on track. Thanks sooooo much

I recently had a wonderful experience working with Evan's, Ewan, and Brady insurance. I was…read moreshopping for a new policy for my home in Liberty Hill and had been hearing a lot of great things about them. I worked directly with Casey and she was incredibly professional, kind, and knowledgeable. She made the process as simple as possible and answered all my questions along the way without rushing me through anything. I am so happy that I chose them to work with and I would highly recommend them to anyone looking for a new agency to work with!

Very responsive and professional. I was very pleased with the fast turnaround and updates.read more

I have 2 small businesses with tax issues from last year. My request is Urgent,…read more They responded with "it will be 6 months before we can look at your file." Obviously not a good match. Since I have nothing to say, I've said nothing. But. They have harassed me for a review.

I want to update my review with additional information…read more Shortly after I posted my review, I received a call from Dana. She wanted to check whether I had received an email from Samantha so she gave me a name to search for. I found it so I pointed out that the email did not give any indication of a business response and I was waiting for a phone call, not an email as Sue had promised. This company has good intentions but poor communication issues. Dana seemed unaware that her folks could text so I pointed out that the text messages (through Yelp) had been flawless. I told Dana that I would upgrade my review from 1 to 3 because of her follow through. Dana waited a reasonable time before making a follow up call. She asked me if I got her emails and I said no so we did the search thing. I searched for her email and it came up "Executive Assistant". Talk about a spam flag! Sorry Dana, that's an email I would never open without an advanced "heads up" warning.

Initially interested in getting tax forecasting potentially done through this company. Was told to…read morecheck back after October 15th which is the last date for tax extensions. 10/15 came & went, I followed up as I was told. No response, after 1-week. Emailed them a 3rd time (after the initial email). No response, mute. I would think twice about working with this company. They didn't even give me a response, telling me ANYTHING. This isn't how I expect to be treated as a customer. You don't know who your customer is.

Richard and company do an excellent job providing accounting, tax and advisory services on the…read morebusiness and personal fronts. They made me aware of deductions and credits which I was not previously aware of and were timely in providing financial statements and copies of tax returns when requested for financing and other matters. I would highly recommend them.

Hi I'm Christopher D. Crawford,…read more this is my final attempt before I have to retain an attorney for this matter. Let's revisit: 1. When originally signed up for your services you advised me to give you 100 days for at least 70% of work or my money back. You have not even reached 40% I also have a contract that was DocuSign'd to prove that. 2. You advised me that I would receive bi weekly updates as well as have contact with an account manager and only contact I have had is when a payment was due. I have cleared my calander in the middle of a global pandemic in which I should have been working to comply with your schedule and your reps were a no show. 3. Your account managers have admitted that they don't know what to do or how to move forward with my profile as well as they have removed items that were positivity impacting my credit only to bring my score lower. 4. Every time I have spoken with someone they have been from another country and could not understand a word I was saying and lied to me about their names which I have recorded each and every call when my suspicions arose late august. 5. I lost my father to Covid as well as my mother and explained to Carlton (who's probably not even a real person) that I was laid off as well as taking care of 4 new dependents and could barely afford this. And his lying ass told me not to worry this is the best time to work on this. I just want my money that I worked hard for. I trusted your service and you scammed me. I will make it my mission to sue you in criminal court when I find your articles of incorporation even if I have to call all 50 states as well as flag all DBA's and fraudulent names in those fucking emails. I work for my money as well as I have a family to feed. I will stalk your business and find all the new and old names report the to all local and National applicable agencies. I want my 499.00 back or let the games begin. PS- I work in banking in compliance and regulation, PayPal is already alerted to your scheme! And well as a few of your advisors, Yelp and Google! I won't sleep until you're shut the down! Happy New Year.

So after a week of working with BBF and there credit repair service, it works I repeat it works…read more One of my accounts jumped (109) points and second one jumped (14) points in just a week. I've had ups and down with other credit companies never work with one that has been on 100% up and up.And I would say if your looking for credit repair this is a perfect fit because they will do what they say. I signed my wife up as well looking for the results for her as well.

This group of people were absolute ROCK STARS when it came to helping me and my little family close…read moreon our first home. My realtor Advantage One Mortgage to us and they did NOT disappoint! A previous lender I worked with completely dropped the ball on our case/paperwork and Billy Bob and his team went to work for us. They were transparent and completely easy to work with. They provided guidance and assured me that everything was going to work out for me and mine and they did not fail me. I highly recommend them to anyone looking to buy their first home / a home in general. Thank you AOM, from the bottom of my heart!

Have worked with Todd Hallberg twice now and have always found him to be incredibly responsive and…read morequick to help in any way possible with the home buying and financing process. Would highly recommend working with him.