Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Stewart has been an absolute pleasure to work with. As a remote first time home buyer, Stewart made…read morethis whole process very easy. He was always easy to reach and always communicated along the way and explained things very clearly, not to mention that he provided me with the best rate/package. I really appreciate all the help I got from Stewart and will definitely be using his services in the future.

I've never been more wronged in my life. Stewart, Melissa and the old man strung me along for 5.5…read moremonths! First they will ask you for couple dozen things then they'll they will ask you for them again and again.... they asked me for my bank statements about eight times. Then they will blow you off! You'll try calling to see what's up.... they will promise to call you tomorrow but they won't. You'll want to talk to the "boss"..... he will promise to "get it done" but he won't.... this group will cost you money, time and face. Tomorrow I get to find another mortgage co and start all over again! Of coarse with allot higher rate. Run for the hills!!!!!

Bank of America is terrible! I Zelle $85 to my friend from…read moreBank of America. They frozen my transaction and then send $85 to government so call " Foreign Access Control" Department - OFCA I called Bank and OFCA alomost one year. No result. No clue why they did this ! Bank has no right transfer my money to anyone without my permission. I have been BOA customer for 17 years. The branch manager of Austin near 620 and 183 were very impolite and cold blood. Very bad attitude when I came to complaint. My two girlfriends and I decided to change to other bank and using other credit card instead of using BOA.

Very convenient location. Pretty central. It's in a busy parking lot, busy intersection, so it can…read morebe a little tricky getting in and out.

I am so blessed to have worked with Crystal Long from the Jorgenson Group! She was well informed,…read moreresponsive and completely in tune with my buying needs. Not only did she help me find my forever home, she stuck with me throughout the entire building, buying and closing experience! Bringing a wealth of knowledge that I was surely lacking. I am forever a fan and grateful for her! Highly recommend!

I had the great pleasure of working with Jackee Princeau from the Jorgenson group, and I certainly…read morerecommend her and will work with her in the future if need be. I needed help renting my house after it was listed for over 2 months with no leads. As soon as I contacted the Jorgenson Group, they connected me immediately with Jackee, who was ready to work with me to update pictures for my rental as well as evaluate the current status of the listing. Her advice was super valuable, as was her entire demeanor. She was professional and to the point in all her observations. She refreshed the listing, and within 2 weeks, I had showings and soon after, an offer. It only took about 3 weeks to get the unit rented with Jackee. I cannot express enough my gratitude and positive experience I had working with her. She gave me weekly updates, revisited the listing with me, and tweaked things as needed. She was engaged and focused on getting the house rented. I had worked with realtors before, but it was hard to find someone who put excitement into my listing, as I understand there is not a lot of commission in rentals. However, Jackee treated this as a priority from the beginning, and from the customer's point of view, it made me feel at ease knowing I was working with someone who gave it time and the attention it needed.

Overall, the nice Bank, but they really need to fix there parking lot so this doesn't happen to…read moreanybody ever again

Staff is very knowledgable and fully explained the RBFCU offerings that best fit our needs…read more Location is also convenient.

Employees at this company face harsh treatment, being forced to train themselves, witnessing…read moresupport staff layoffs, and management's inadequate support for employees. DO NOT SEND LOANS to this company - NO recommendation of CEO OR ANY management - employees have amd continue to leave - some one should investigate what is going in at this lending instituion.

Absolutely the worst lender you could get involved with! Run and run fast! Don't even consider…read moreworking with these clowns! Heather Smith perhaps the worst loan processor I have EVER worked with!!!!! Left me hanging till the very end, missed the close date and still they can't get their act together! A year clear of these cowboys!!!!

Miguel recently was the lender on a purchase transaction I was involved in. He was absolutely…read moreINCREDIBLE to work with. I always knew where the loan was in it's status because Miguel personally called me weekly to update me. In addition, Miguel was able to get a condo loan closed in 28 days. That type of loan usually takes 40+ days to get closed due to complications in the lending process. In short, Miguel absolutely crushed it and I highly recommend him if you need a loan or a refi!

From the owner: Whether you're a first-time home buyer or refinancing an existing home, our experienced loan…read moreexperts can help you choose a home loan program that's right for you. Unlike other home mortgage lenders, we won't get you on the hook, then leave you out to dry during the overwhelming and daunting application process. Instead, we'll work with you every step of the way to guide you, help you and ensure you get the best home loan possible.

Candy is great. This is who my relater recommended and I was not disappointed. I was a first time…read morehome buyer and she took the time to work with me, explain everything and make sure I knew what was going on. I didn't feel like I was just pushed through. She also gave me options so I felt like I could make the best decision about my loan. Staff is friendly and professional and they make sure to respect your time. I would defiantly contact Candy and her team for my next home.

I have worked with many lenders over the years and Candy by far surpasses anyone I have ever dealt…read morewith. She is knowledgeable, professional, courteous and compassionate. Unlike some of the other lenders she is not afraid of going that extra mile for her clients. She truly is a miracle worker and knows all the correct paths to take when other lenders did not. She got us into our dream home and we couldn't be happier. I would recommend her to anyone. Every realtor we talked with knew her by first name before we even told them her last name. They all said before we had the chance that she was the best in her field. I just can't say enough great things about her. Annette Ballew

I've always enjoyed banking here. The tellers and staff are always friendly and helpful. I often go…read morejust to use their notary services. Wait times are generally pretty low and it's not trafficked a ton. My ONLY issue is that they make me take my baseball cap off. I get it, they want to see faces for the cameras, but really? So annoying.

Exceptional customer service. Such nice and professional people!…read more Indoors has comfy seating, coffee, a notary if needed, and extend help to you any way they can.

Phil and I did a 1-hour consult, and it was so informative. He really took his time to answer all…read moremy questions and explain the things I didn't understand. His knowledge in this industry is so valuable. The most incredible thing to me was the follow-up email he sent of resources for my next steps and a recap of my personal priorities he and I mapped out on the call.

They say that 43% of first time marriages end in divorce and 38% of those marriages end because of…read moremoney problems. My husband and I got married two years ago and were on the same page for just about everything EXCEPT money. While we had good spending/saving habits (no debt, lived on less than we made). However, things like tracking the budget and deciding what money items were important to our household.... were a mess. I found Julia and Art of Finance from their PBS web series on YouTube, Two Cents and was thrilled to see her vivacious personality and willingness to cut through the BS wasn't just an act for the camera. My husband and I made the financial commitment to sign up for Cash Flow Coaching with Julia and Kara, and while the initial stick price left me questioning, I can say it's the best money we've spent since being married. Art of Finance gave my husband and I a shared language and sense of ownership over our budget and money. They helped to prompt questions and discussions on what we wanted OUR lifestyle and money goals to be as a newly married couple. Because of cashflow coaching, my husband (the nerdy spreadsheets guy) learned to let go of full control of our finances and we were able to work together as a better as a result. And me (the fun person who hates spreadsheets) has learned to take an ownership piece in our finances and use a budgeting software that makes us both feel informed on our money decisions. Regardless of if you're single, newly married, or have been married for years, I would HIGHLY recommend joining up with Art of Finance and making the commitment to get your budget right and stop stressing about your money. P.S. Shout out to Kara who's a tech wiz and fixed all my budget software problems. Even if we hadn't gotten any coaching, she would have been worth the cost of the course herself.