Becca made our home buying process so easy. She was so professional and kind. She kept us updated…read moreevery single step of the way. No question was too insignificant for her to answer. I would give her 10 Stars if I could. Thank you Becca, you made a potentially stressful experience pleasant!!!

My husband and I worked with Becca while buying our first home. She made the financial side of…read morebuying our home a breeze. We were timid first-time home buyers with a lot of questions and what ifs. She was so patient and knowledgeable which helped put our minds at ease. Becca was also very responsive so we were able to move quickly on our home. If you are financing a home, I would definitely give Becca a call. You will not regret it!

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Have worked with over a dozen mortgage brokers over the years and Shelly is, by far, the best…read more Shelly and her team are knowledgeable, professional, and friendly. Rates and fees are the best around.

Shelly Roark is badass and everything you need in a Mortgage Lending pro. She was available,…read morecommunicative, clear, and intelligent regarding all my dumb questions. This is who you want to work with when buying a home.

We are so happy with this bank. The location and inside of the bank are beautiful, and the…read moreemployees and associates are extremely knowledgeable, wonderful, helpful, and caring. The location in Steiner Ranch is the branch we visited. Give them a try. You will be glad and become a loyal customer. Thank you so much South Star Bank.

Terry is the most amazing person you could ever deal with. I love this bank, they always make me…read morefeel welcome and have speedy service.

Had the best experience working with Leahy Lending! I had a extremely complicated situation with my…read morebuyers and Ryan and James saved the deal and were wonderful to deal with. I highly recommend these guys! Trusted and true!

I had shopped multiple lenders looking for the best rate and someone that would advise me on the…read morebest path. It wasn't even a competition between the lenders, Leahy lending was by far the best. I worked with James on a refinance and he advised me as if it was his own home. The other lenders were obviously just trying to rush through the process and just get it closed, but James at Leahy Lending took the time to actually tell me the pros and cons of different paths and advise me on the best way to meet the goals that I wanted out of the refinance. I would highly recommend Leahy Lending to help with a new home or refinance. They can make a very confusing and process approachable and easy to understand.

Atm "take your cash" but, none was dispensed. Yet, it took my card and would not return. Cu staff…read moreno help. Claimed "It's not our atm." Uh: 1. It's attached to your building, 2. Subsequent customer at atm made a deposit to rbfcu account, no problem. So, it IS your atm!​​​

On the whole, I've always preferred credit unions over banks and RBFCU was the first I tried in…read moreTexas. While I haven't tried using them for loans et al, the basic banking services are good enough. The friendliness and efficiency of their personnel varies drastically; the people at the location on Bell Blvd in Cedar Park are slow and rude. Here, they're just OK.

What an honor it is to work with Danny and Justin. They helped me purchase my first out of state…read morereal estate property. A big bonus was their extensive experience and knowledge in real estate and construction, which helped tremendously in estimating repair cost and leveraging their network to make a property rent ready. They kept the purchase process moving along smoothly and timely. They took care of us before, during, and even after the purchase. They are a powerhouse team, very responsive, and takes the time to address all concerns and answers no matter what. Looking forward to work with them again on the next property. Thank you Danny and Justin!

Danny is extremely knowledgeable in every aspect of real estate. He can look at any property and…read morefind many different ways to add value, or provide an accurate cost for any repairs.

We closed our RBFCU account several years ago. A couple of years following that closure, RBFCU…read moreissued a debit card - in our name - to a fraudster. Of course we pursued this matter. We were eventually told by RBFCU that they will issue a debit card - without vetting - if someone simply provides a name and social security number, over the phone. (Of course, through data breaches, whose name and SSN isn't available for fraudulent use?) Although the closed accounts had security protocols, such as "secret question & answers," none of those were apparently required to issue a debit card on a closed account. Writing this review to share the above information and to query why the attached review, written by someone else, has been hidden. It accurately describes our experience in opening an account (same thing: it was conducted via video interview with someone we understood to be in the San Antonio area). After all that vetting to open the account, we were shocked that it was really easy for a fraudster to request a debit card on a closed account. The only reason we were alerted to the fraud was that the debit card was mailed to our address. Apparently, even though the fraudster may have requested a change of address, the card came to us. Based on our complaint, RBFCU informed us that it did present the matter to its Internal Audit department for review. Perhaps it is standard operating procedure for Credit Unions to e-z issue debit cards on closed accounts. But, hiding a review which accurately (at least based on our own experience) describes the RBFCU account-opening process surprised us...and motivated this review.

This branch is incredibly kind & helpful! The tellers are very thorough and they helped navigate…read morethe website. Great staff- quick service.

I found Ashby at Highlander Mortgage through Google Maps, and he has been responsive and reliable…read morefrom the very first conversation. Although we didn't move forward initially because we went with a lender from a previous deal, Ashby stayed in touch just as promised. I had asked him to reach out when interest rates dropped to a certain level for a refinance--and he did, right on time. Throughout the refinance process, Ashby answered all of our questions and made everything smooth and stress-free. We had a great experience and would absolutely recommend Ashby at Highlander Mortgage for your real estate financing needs.

I cannot recommend enough! I had pleasure working with Ashby McDonald for my very first mortgage…read more He patiently explained the process as well as answered all the questions I had as it was a first time experience for me. I got the best rate available in the market right at the beginning of the process without any negotiations or bargains. I truly appreciate Highlander mortgage team to smooth out the entire process and guiding me through it. I will highly recommend them to everyone!