Direct Mobility is a company with perfect service. I really sprained my ankle and needed a way to…read moreget around the house. Crutches were not an option. I called Direct and they had a scooter in decent condition to the house within 4 hours. The price was fair. Direct promptly picked up the scooter as promised. I would definitely use this company again. I'm not sure they take insurance but I suspect the copay would be more then the cash price. I should be back hiking in a couple weeks.

This company has excellent customer service & awesome , affordable prices. I rented a Roscoe knee…read morescooter because I had ankle surgery. I was able to go back to work sooner & have a more normal life having the use of this wonderful walking aid. I highly recommend this company!! Tess Balingit Chandler

I haven't paid yet so I may be updating this review, but they are super nice people. Kind and…read morethoughtful. The tech installing my lift was crazy sweet. Sent me to Auto Zone to save me money and time. One day closer to Independence!

Great service...formerly known as Handicapped Vehicle Specialists. I have used this company since I…read moremoved to the East Valley from central Phoenix 10 years go.

Went in to look at what they have. Huge selection of scooters. Rental prices were decent. The…read moredownside is they have a bunch of barking Chihuahua. Everybody in the world hates barking little dogs. Especially Chihuahuas. Im a dog lover but it's a stretch to call a Chihuahua a dog. More like a large ugly mouse. Best just to do all business over the phone with these folks. They deliver.

Excellent service super friendly and knowledgeable staff. This is a small family-owned shop with…read moreexcellent customer service. Had them install a Bruno lift in the back of my truck for my mobility scooter. They were able to knock it out in one day and on budget. This was a used lift and most other shops wouldn't even touch the job but it's very evident they've been doing this for a long time. The install came out beautifully with minimum modifications to the truck. This is now my new scooter service / lift service repair facility. If you need your lift fixed or scooter fixed definitely choose them it's worth the drive wherever you are in the valley.

What a horrible experience with Cami. She sold my mom a $3000 POC (portable oxygen). After 2 months…read moreit quit working. It was sent back for warranty. Mom was legally blind and did not know it was in error mode. She was deprived of oxygen for 2 weeks. She had a drastic decline at that time. We were told 2-3 weeks to repair or replace.... Nope it was 4-6. Today I got a call that it's fixed. It's 5 months old... they said routine repair. Cami did not call but had someone from the store call me. Well... mom died a week ago... I'd NEVER tell anyone to use Cami or this company. I'm heartbroken and this was so unkind of her. PCP felt and requested that it be simply returned and reimbursed. They refuse. It's not right.

I went to purchase a 2nd Genu knee brace from the Mesa AZ store. I wore my original brace so we…read morecould match exactly. Denise got the brace off the wall & I purchased it. The next day we left for our summer home in Overgaard AZ. When we arrived I discovered it was the same brace but WRONG size. I called Denise immediately & she said no problem just bring it back when you are back in Mesa next month. Today I went to the store & AMY your manager was extremely rude to me. Denise was working & verified what happened. AMY told me it said NO REFUNDS on the back of my receipt. I told her it was Copper State's mistake & if she did not refund I would just dispute on my Amex card. She told ME I was rude & argumentative & that she did not have to refund if she didn't want to. WOW.., hard to believe you would have such a unprofessional & nasty person as the manager!! Btw... I had to get her name from the other (nice) employee- Denise as Amy ignored me twice when I asked her for her name. Copper State please either re-train or get rid of her. She is not a good representative of your business.

I had an amazing experience at United Access in Chandler recently. I worked with Blake Lair, he is…read morethe head of the repair shop, and wears several different hats to see that things run smoothly. I was having trouble with my Freedom Motors rear entry lift. Blake had quickly diagnosed the faulty hydraulic motor and made arrangements to have it repaired. Needless to say, the repair was made, and the lift is back to working great!! I'm very appreciative and look forward to sharing my positive experience with my buddies at Ability 360 in Phoenix!!!

We recently rented a wheelchair accessible van from United Access in Chandler, AZ. The van was…read moreperfect for my daughter who uses a manual wheelchair. Stell took my original reservation and was also kind enough to drive us back to Phoenix Sky Harbor airport at the end of our visit. I will definitely rent from them again, the next time we visit Arizona!

I dropped into Leeden for a pair of new specialty wheelchair tires and was totally impressed by the…read morecustomer care from the technicians Al and Josh and Mike. They had the tires in stock and put them on for me in 15 minutes. This was my first trip to Leeden since the ownership change. The reps were friendly and informative regarding my questions about a new chair in the future. There was a family feel to the business, like they really cared about my needs.

I attended a charity event here that benefitted camp with a ramp, I highly recommend these amazing…read moregentlemen! I have a loved one in my life and they're always up for assisting in any repairs and they're really good at being available. I've hung out with them professionally and personally they're genuinely great guys! :) KEEP UP THE GREAT WORK GUYS!!!

Our mobility device is still running great no problems of any sort. A truly great comfort to both…read moreof us.

I took my Mom here to look for a scooter to help her move around better in her house and to get out…read moreto shop. They were so helpful and kind working with my Mom to help her try out and decide which model would work for her and for me to put it in my car. The salesman was very knowledgeable. They service the scooters from the store too which is very important to us and they had everything we needed in stock so we could take the scooter with us. We had a great experience and Mom took the one she liked for a spin in their large parking lot which was away from traffic. I would recommend them to anyone who needs a scooter.

One of the only local Ostomy supply providers in the Phoenix area. They really saved me when…read moresupplies didn't arrive by mail. Greg is a master in Customer service! Thank you and you will always have my business!

I just wanted to take a moment to say how AMAZING the owner Greg is. I was visiting my uncle, he…read morehad an emergency and we needed some supplies immediately. Greg got the order placed for us, extremely quickly. But to top it off he went above and beyond giving me the manufacturer number who could help figure out the problem of why we were going through them so quickly. AND.... he gave me the number to a support group also, to help with any future issues as well. He was kind. Courteous. And went above and beyond to help us. I feel like service this personal is very rare now days. Prices were also good.