I absolutely love MUAC. I discovered them 2 years ago through acne.org. I did my research before making a purchase and I must admit some of the negative reviews had put me off at first, not to mention the fact that I felt like a lot of the 5 star reviews where fake. But After a couple of weeks I decided to take the plunge . At the time my only concern were my acne scars, and boy did their products make a difference. Now last year around June I started to get very nasty painful cystic acne that kept getting worse and worse by the day. It wasn't until December that I finally decided to purchase one of their 5 min peels made to target cystic acne (I don't remember the exact name of the peel) and oh my gosh , let me tell you that I'm so happy to say that as of right now January 13th, my face is almost clear. I still get a pimple or two but no more cystic acne. This wasn't a miracle over night product , the acne didn't disappear right away. It takes time and consistency and more importantly you have to be gentle with your skin . I really do recommend MUAC to anyone who suffers from acne. read more

I placed an order a week ago, paid $12 for priority shipping, & have yet to receive even a tracking number. I've called & left a voicemail, sent an email to get an update... no response. No call back. This is my first order with this company & the lack of customer service is unacceptable. Super disappointed. read more

I have used their skincare and acid peels for years, more potent than high end brands, less wasteful packaging. Quality products and great sales. One star off for discontinuing some really good skincare products also for suddenly stopping their free samples with orders. read more

I recommend Makeup Artists Choice to everyone. They are extremely professional, and does what it takes to keep their customers satisfied. Excellent customer service and such a great company to do business with. They always have great sales all year around too read more

They never have products in stock. Since black Friday till now i have been wanting to buy several things but there hasn't been a time when ALL of those items are in stock. Sometimes its one thing other times its another thing always out of stock. And ordering individual items is not worth the hassle and shipping fee. read more

Spa-strength peels for home use. I like their products a lot better than The Ordinary and the price point is about the same. They also give samples with every order so that's kind of nice. The only negatives are the high shipping cost and the less-than-friendly customer service if something doesn't work out. Their website also doesn't explain well what goes with what so you'll have to do your own research beforehand. It won't hurt to try them though and they frequently have sales. read more

Makeup Artists Choice - Cosmetics & Beauty Supply Near Me - Hampstead, Maryland

I ordered a 40%Mandelic peel, it is water down by other unnecessary probably inexpensive ingredients, not effective, gave me bad rush reaction, considering that I am using peels on regular basis and never had a problem with other Mandelic peels. Bottle was a few ml less than it should be, and they said that they will send me a sample, which I never received, now I am trying to return the product and they want it along with sample that they never send to me. Not a quality product at all, so so customer service, and not the amount that the bottle says. Oh they told me that they sell their product by weight not by volume. read more

Watch glass bottles vs plastic bottles! They are skimping on product! 1 oz of product should be the same no matter what bottles you use! read more

Makeup Artists Choice - Cosmetics & Beauty Supply Near Me - Hampstead, Maryland

Started using the peels in 2013 and they work well. Sure there is the molting down time then smooth skin emerges. I have combination skin and get pimples. Currently using .30 retinol. It's pulling gunk deep out of my pores. Summer time sweat and bacteria. When I go get Botox and fillers my doctor (board certified) always compliments my skin. Have also purchased products (fade peels) for the teenagers in the house. Gentle enough for their young skin. Will continue to stand by these products. Also like the free samples with purchase. Going to order full size of the samples this weekend. read more

I will update this post with more thoughtful reply. For now, I just want to say how much I love every product I have tried. The prices are so affordable and I really don't know how they ship it out so quickly. My last order took two days from order to mailbox...and I live across the country. Their new website is so much easier to navigate. I tend add a new item to try each time, based on their generous sample they include with orders. Don't forget to sign up for their emails, you won't be disappointed as they send you special sale notices. Thank you MUAC! read more

So I placed an order about 2 weeks ago and never received my item. I called this place (should have known they were a scam when they responded with a gmail account) and they stated they had a signature on file. Not my signature but I guess some random person accepted it. Therefore I called PayPal. They provided this same random persons signature and PayPal closed the dispute. This is the thing clearly whoever USPS delivered it to is not me. How about working with me to resolve the problem? Instead this company told me now it's your problem. So now I'm hunting down USPS trying to prove they delivered it to the wrong person and that person stole my items. Does not seem like a great way to treat a customer. Wish I had seen These reviews before I gave them a cent. I will be filing a dispute with my bank next. Please believe!!! Kathleen, Update: actually I did call you and left a message on your answering service. You called me back and told me my leasing office had the package and they do not. So now you're resorting to lying??? Let me refresh your memory we SPOKE a week ago. I also emailed you as a follow up on Friday. I have documented proof of my attempts to contact you and resolve. I'm sorry I don't have time to remind you daily that I paid for an item I never received. At this point the issue is the lack of accountability on your part. So every reviewer on this site is picking on you? No you're a big girl and you chose to open a company. You accepted my payment and can clearly see someone stole the product in transit. You refused to work with me because that was the easiest solution for you. Clearly if the items are stolen during delivery your policy is : you're on your own and all liability is on you. If you spent 1/2 the time helping me resolve as a paying customer that you took to write up that response perhaps it would not have come to this. You wrote this review with the quickness PayPal suggested I file a complaint with USPS and my financial institution who will either demand payment or product. Your choice... RESPONSE: Funny how you twist reality to attack your customers. You've done so on every review you did not like. The fact is every review I've ever given was honest and that is what yelp is for. You failed to mention the 11 plus reviews I've given for superior service but that would not fit your narrative would it? You should contact those owners and ask for tips. You suggesting I'm stealing something I paid for & never got shows your ignorance. Who would steal $34 worth of merchandise? I'm a grown professional woman. Meaning I work everyday for my money and I don't have time to steal from Petty Betty's like you. I doubt very seriously that EVERY package you send out does not get lost, damaged or have some issue. So be very careful who you call a thief. Have you even reviewed the signature on the package? Its literally a circle and a line. Some random person accepted it which could happen to anyone and your policy is :YOU STOLE IT. YOU FIGURE IT OUT. BUY MY PRODUCT AND PRAY IT GETS TO YOU. Lastly you indicated in your first post that I never contacted your company directly remember that? But then you double back and say I talked to a Ms Green at your company. I mean which is it? She works for you right? Then she operated on your behalf. At the end of the day it leads back to the fact that you lied about this entire interaction. You're just upset because I aired you out on Yelp and I will continue to air you out on every social media venue. Why? Because I can and because ITS TRUE. And yes please. send my bank the circle and the line which is supposed to be my signature. Potential customers: I've bought from this company before and the product was good. (See unlike Kathleen I pride myself on the truth CHECK YOUR RECORDS KATHLEEN.). But if you have any issues at all. Problems with the product, delivery... Anything at all this is what you deal with. Look at how she responded to me and attacked me when I proved that what she said was inaccurate. This is her behavior and it's petty petty petty over 34 bucks imagine if I spent any real money. At your own risk. Update: & Kathleen updated her review and took out the part saying that I recieved (stole) the package. She also took out the inital statement that I made no attempt to contact her staff to resolve... why? because she was mistaken. Perhaps you should do your research before you engage. If you had the energy to respond with this rapid speed to my review then clearly the hospital stay did not prevent you from poor customer servic You did not do due dilligence because I'm pretty sure its slanderous to say I stole something I bought. But thats why you edited your review right? BYE FELICIA! read more

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What! I can't believe the low stars cause I'm a stickler for customer service. MUAC is great! Fast shipping and some samples, too. I registered and had a question about my skin care which they prompty replied and suggested products I am using known including the micro polish and a serum. There was a 30% off sale, too! Score. Please read some of my other reviews I don't play with rude customer service these people are great and I highly recommend making purchases saves major bucks not going to a spa. read more

I've been ordering peels, make up, scrubs, serums and prep solutions for several years since I discovered this company. Products are excellent and the website provides thorough information including detailed information on PH, research citations, potential warnings for sensitive skin and suggestions for alternative products, etc. I like the option of trying an inexpensive sample size to try something out before making a bigger purchase. They also include a sample in every shipment. Shipping is prompt. I highly recommend this company for anyone who is serious about skincare. read more

These products are not only affordable they are absolutely amazing. I was hesitant at first because I had never heard of this brand. But I went ahead and decided to try their products because they were affordable. The best choice I have ever made. I've had adult acne for 5 years now. And in just two weeks my face looks amazing. My fiancé told me this is the best he's ever seen my face. No break outs at all, my skin is evening out, I have a glow. I love this brand and I am going to continue using it. I know I will have perfect skin soon! This was sent from heaven. read more

Makeup Artists Choice - These were the products I ordered. They also sent me a free acne toner sample! Amazing. - Cosmetics & Beauty Supply Near Me - Hampstead, Maryland

I love MUAC, I ship to the UK because no other products are as good. Totally amazed when there was some spillage on my recent order and a full new one was resent for free. Great product, great service from an ageing rosacea and melasma sufferer read more

I've been a client of Makeup Artists Choice for a good 8 years and would recommend them to anyone looking to improve their skin. With that said, there are two areas that need improvement. One is the fact that instructions for their various products (notably "peels") are often missing when delivered. It's both frustrating and time consuming to have to search their site for information which should have been delivered with the product. My other peeve is the lengthy wait one endures before receiving said products. It shouldn't take 10-12 days (their average) to receive a bottle of serum, especially as I live in the United States and not some far off foreign country. read more

I have used MAChoice products for years now and absolutely love them! I was a makeup Artist for a couple of large well known cosmetic companies and believe me I worked on many skins, the most beautiful skins I saw were the ones that faithfully took care of their skins everyday with good skincare and regular peels. This is the best company! read more

Over the past 18 months I've transitioned all of my skin care to MUAC products. My skin looks better than when I got regular facials, for a fraction of the cost . (I will never again be without their Mandelic Acid Toner - it keeps adult breakouts at bay.) Refreshingly fast shipping via priority mail. I highly recommend! read more

I emailed MUAC a question about a product and received a response with in a few hours. I am very pleased with the customer service I've received. I also like that they offer small, sample sizes for purchase so that you can try all of their products before committing to the full-sized version. I am not giving 5 stars for a couple of reasons: 1. shipping is incredibly expensive. I paid $7.15 to have a very small sample sent to me. In fact, shipping cost something like 170% more than the sample I purchased. This is because they don't offer a different shipping option for small/lightweight samples vs. full sized products. This is so not customer friendly that I'm taking off another star. 2. they included a free sample of an item. This, I think, is supposed to delight customers. BUT the product they sent was something I would never use. Which means I have to throw it away. Having to throw something away/waste it, does not make me feel good. If they want to include a free sample, it would be nice if they would allow customers to choose what the sample is. Or, choose not to have one included. I am very picky about products and it is likely that 80% of what they could send would not be something I'm willing to try on my face. ---------------------- Update: In response to the company's response that they only ship priority, I'm taking off yet another star. This is because they mark-up the price of priority mail by 35% which is ridiculous. The box is free to them so I'm guessing they'll say that the 35% covers "handling". Also, USPS tracking is available on first class mail. As a business, it is quite possible that they receive discounted rates, depending on who does their business shipping. Update again: in response to the company's latest response that they don't mark-up the price of their priority mail, I'm calling them out on their BS and taking off another star. Go to the USPS website and put in a west coast zip code and an east coast zip code and you will see that flat rate shipping for a small box is $5.25 if you purchase online and $5.95 if you don't use the online option. I can't recall what type of box my item came in but if they just don't happen to use the free small flat rate box for GRAM-sized samples then in my opinion, they don't deserve anyone's business. They should do research to be sure they provide the lowest cost prices to their customers. IDK who they buy their postage through but any business with a large volume is getting discounts. I know because I'm a small volume business and have used a service to purchase online postage and received a discount lower than the online USPS rate. So again, bad customer service if they aren't researching these options for their customers and passing on savings. read more

I am shocked to read any bad reviews on this company??!! I have been ordering my peels from them for years. I have had zero issues and every time I order delivery is smooth. They are very helpful on the phone and I have never had anyone be rude to me. I have referred many a friend who have had nothing but a great experience with them as well.I am a licensed esthetician and have dealt with many companies and many product lines. Products are affordable and high quality and company is reliable. Hope people don't listen to the negativity because you would be missing out on great products from an amazing company read more

Excellent products. Prompt shipping unless otherwise noted. With years of ordering I've never had an issue or even considered going elsewhere. read more

Thanks to my dermatologist and MUAC, I have flawless skin. I've told so many people about these products because I always get compliments on my skin. Although it took a few months of consistent use before I seen results, it was so worth it. I literally stopped wearing foundation because I no longer need it. Try them, you will not be disappointed. read more

I've been buying skincare from them for years and always had great results. Wendy is beyond awesome!! She helped me with my order and was extremely affable. I recommend there products to everyone. read more

I absolutely LOVE all the products I have gotten from MUAC! I had some age spots and acne scar discoloration so I ordered the Fade Serum. After using it for a week I started to notice the dark spots were getting lighter and now they are pretty much gone! Also I have used the Green Tea and Pomegranate cleanser, Mandelic Acid 40%, Bellevolve (perfect to apply after the peel) , Duo Stem Serum, Rosehips/ Hibiscus Scar Cream, and the Gly-luronic Serum. I have just started my 12 year old twin daughters using the Green Tea and Pomegranate cleanser to help with their acne. It is a good cleanser for all skin types in my opinion. I recently order the Phytocell Renewal Serum~ Apple Stem cells.. I am so excited to receive this product. Wrinkles be gone!!! :):):) Thank you MUAC for helping us all look better and stay young looking read more

I have been doing business with MUAC since it opened which is 10 + years. Their products are fabulous and the customer service is the the best I have ever experienced. You arrive as a customer and leave as a friend. Their customer service and attention is A+++. I have no idea how they ship so fast but it is wonderful. The products are cutting edge and affordable plus you get personal advice from them about your concerns. The mandelic acid products have cleared up my cystic acne spots when nothing else worked. I will always be a customer because I love everything about this company. I would give them 100 stars if I could. Vicki in Florida read more

I agree with the other ONE star reviewer. Awful, rude and mean customer service. They are really rude if you have any questions or concerns. My best guess is the stuff is made in China and as long as the money comes in - they are happy. But have a question of any sort, they know nothing about the products and tell you to quit bothering them. Not sure how companies who treat people like this stay in business. They offer small sample sizes, which is smart. But, their defensive attitude and refusal to answer questions makes me wonder what is realty in their products. We are putting this stuff on our faces - we have to trust the company. read more

called for assistance and "wendy" actually hung up on me. She does not seem knowledgeable about their products, the before and after pics may be fake read more

I discovered MUAC almost three weeks ago. I ordered a few sample products and have seen major improvement in my skin. I'm AA with dark skin and had major sun damage from walking in the Nevada sun with little to no protection. I've tried the Mandelic Acid Cleanser, Toner, Serum as well as the Mandelic/Salicylic Acid Peel (started w/samples). Also bought the regular size Micro Polish & AAA Cream. This week will be my 3rd week with the acid peel. I'm looking forward to continued improvement and smooth skin. I'm hooked on every single product listed above. Wish I would have discovered MUAC sooner. Thank you MUAC!!! read more

I ordered a fade peel and argan oil from MUAC after reading glowing reviews for the product on their website. I now know why all the reviews rated the product as a five star. They do not allow posting of reviews that are negative or less than 3 stars. I know, since I tried. An immature way to do business when you don't want honest feedback or to improve. Needless to say the peel was a complete dud. I would not go back as I cannot trust the reviews on their site or their product claims. read more

I have been ordering from this company for years and have had nothing but positive experiences. I am really surprised about the negative reviews. One time they accidentally sent me the wrong item and they immediately shipped out the correct one. They were very responsive and helpful. Their products are amazing too and reasonably priced. read more

I have shingles. I found this company online and tried a cream they recommended. Worked great. Better than anything the doctor gave me.

I've ordered from this company for 4 years, purchasing such items as peels and skin care products. Don't expect pretty packaging - it's all very utilitarian. The products themselves, though, are excellent and are usually far more potent than higher-end products. The PTRoth hyaluronic acid serum is one example. It contains 75% HA, but Makeup Artists' Choice HA serum contains 95%. It is a real difference in product feel and effect. Even better are the prices, which are far below the high-end retail prices. Again, the HA serums for example: PTR is $65 at Sephora, but under $30 at MUAC. Shipping is really fast, too. Oh, and you can order sample sizes of everything (I think everything. Everything I've wanted to try has come in a sample size, anyway.) I recommend MUAC all the time. If you are looking for high-quality skin care products, definitely give them a try. read more

I was so happy to find Makeup Artist's Choice. I have been pleased to be able to get professional products at a reasonable price. I had some questions on where to start with peels and the customer service was prompt and very nice in helping me select what was right for my skin. I have been using the products for a few months now and my skin has never looked better! read more

international shipping is a rip off. I enquired about cheaper shipping alternatives, i first did not receive a reply, after sending a follow up email i received a short and rude response. Shipping to the UK was over 50 dollars, whereas my order total was $58. in an era where logical businesses offer free or discounted shipping which CAN ALSO be tracked, I do not understand the logic here. read more