needed to ship a car from Florida to Albany, NY during the busiest time of the year as snowbirds…read morewere headed north. My Transport Specialist, Jim G was very helpful in securing a reputable driver at a reasonable price.

Mercury Auto Transport used a bait-and-switch tactic in my experience. They told me a driver was…read moreready and asked me to sign the paperwork, but refused to provide the driver's name, phone number, or any actual dispatch details, repeatedly saying the information would arrive "soon." The driver details never arrived. When I asked to cancel, they charged a dispatch fee, claiming that a driver had already been dispatched--even though they never provided any proof that a real driver had been assigned. It felt like a trick to keep me committed so I could not book with another company that actually had a confirmed driver. Be very careful before signing anything or paying a dispatch fee unless they first provide verifiable driver details.

Bruce was excellent and did his job well connecting us with a company to transport our car. He is…read morehighly responsive, professional, and communicative and I loved working with him. The only challenge I during this whole process was with the transport company themselves - they had agreed to a delivery period (after 8pm because my friend receiving my vehicle works full time) and the day before insisted my friend HAD to be available from 12-2pm to receive my car and they could not do any other time. They essentially forced my friend to take a day off - and on the day of delivery, the transport company kept running late and ended up delivering after 8pm anyway! That was really challenging for us working out receiving the car.

Bruce at Above the Rest was a pleasure to work with and very transparent with the entire process…read more I had a fairly tight window for the delivery and he found a company that could make it happen. Not an easy ask when transporting from Oregon to Florida. I've worked with several transport brokers in the past with mostly good outcomes, but Bruce is now at the top of my list. The best review I can give is that I will absolutely call Bruce if I need another car transported and I've recommended his services to friends & family. Thank you Bruce!!

I needed to ship a car for my son going to college. This company made everything happen in 2 days…read moreand my son arrived to college and the car showed up the next morning. Everything worked out perfectly. Very pleased with their professionalism and service.

From the owner: Car Shipping Carriers was started to offer the best car shipping experience to every customer every…read moretime. There was and still is a need for honesty and transparency in the auto transport industry. Car Shipping Carriers is honest, up front & transparent about the auto transport process and how the industry works so customers are at ease throughout the car shipping process.

scam. were quick to contact me for my deposit. Been trying to contact them for 3 days now to find…read moreout exact date and time for pick up of our car and am gettin NO response after leaving 4 messages and an email.

SaCD shipped my car from Ohio to Florida. They did a terrific job. We worked with Scott to handle…read moreeverything and he was fantastic ! This is a reliable and honest company. We will use them again and again.

Highly recommend! This is the third time Robert has helped me ship a vehicle, and the third time I…read morewas extremely happy with the service. Prompt, reasonably priced, excellent communication, zero problems. The vehicle arrived in perfect condition.

They are a great transport company to work with! They are trust worthy and make things easy.read more

Shipped our car from Honolulu to Maryland. It took about 3 weeks & 3 days to get here. We paid for…read moreport to door, enclosed. Made shipping arrangements through phone with Alex Duran. We tried to ship our car on the 24th, but wasn't able to get the lien holder permission letter in time, since or car wasn't paid off yet, we don't have the title yet, so you'll need a Lien Permission letter/authorization. I was worried that Thanksgiving day and that Friday, Matson would possibly be closed, Alex said no worries and that we could drop our car to the Matson port anywhere from Nov 24th- Nov 30th. We flew out on Nov 30th, so we were worried if we would have enough time to bring our car to the Matson port for shipment. The Matson port is located at Sand Island in Honolulu. We ended up able to get our Lien Permission letter by the 25th and we were able to ship our car on Nov 25th. It was super easy, but only one person (need to wear your mask) is allowed in the Honolulu Matson office to do paperwork to drop off the car. Fast forward to today! We just got our car today in Maryland! It was enclosed and our car looked like the day we dropped it off, clean and unblemished. We did pay extra for enclosed, otherwise shipping your car from Hawaii to the mainland, it will only be enclosed in a shipping container from Hawaii to their pick up port in the West Coast, ours was LA. If you don't specify enclosed for throughout your auto transport, I believe from the West Coast port to your final destination, they will drive it in an "OPEN" Auto Transport carrier which is "unenclosed." I wouldn't have minded "open" auto transport IF we were shipping our car in the spring or summer time, but we moved during winter time here from Hawaii to Maryland, so I was worried about our car being exposed to the elements that winter time will bring, hail/snow/etc. It was worth it getting enclosed, our car arrived clean & unblemished. The auto transport truck drivers were super nice, too. TIPS & INFO from my experience; 1) PAYMENTS: you will make 3 payments through the time you make arrangements for your car to be transported to when you receive your car. First payment, when you book with Coastal Auto, they will take partial payment then, we paid with credit card. Second, you will pay another partial payment at time you drop off your car to the port to ship off, also paid with credit card, and thirdly, you will pay the Auto Transport carrier driver! They will ask you to pay the Auto Transport carrier driver in cash, cashiers check, or money order, but you can also pay credit card, but you have to contact Coastal Auto and they will take your payment by emailing you a DocuSign to make your payment online. We completely the payment the day before our car was to be delivered, and we had no problems at pick up. 2) PORT TO DOOR: we are military and we wanted to have them deliver our car to our address, but the auto carrier driver will inform you that they will be arriving with the enclosed carrier and they need space to maneuver, so instead of them delivering to our address which is on a military installation, we were able to quickly communicate with the truck driver and ended up meeting at a location near the military base, which was in a parking lot of a mall nearby which was clear and open. Throughout the process when they were ready to deliver, they communicated often through text or a call to inform/update you. We were able to pick up our car today, it is in pristine & clean condition as the day we dropped it off to port. The driver & assistant were super courteous and nice, and they were wearing their mask at all times. Since we paid Coastal Auto online yesterday, we just had to sign off some paperwork with the driver and off we go! 3) PAPER WORK: IF car is paid off, you will need your Title along with your car registration to show to Matson, IF your car is not paid off, if you're still making payments on a car loan for your vehicle, you will need a LIEN HOLDER PERMISSION LETTER from your loan company, ours was from Honda Financial, and you will have to call your INSURANCE company to update your car insurance to cover the estimated time your car will be in transport, you will have to give them a window/timeframe of how long it will take to arrive to final destination. You need to make sure your auto insurance will cover your car (if it's on an auto loan) during the time of auto transport. 4) CAR CONDITION: car needs to be thoroughly cleaned inside & outside and personal items must be taken out before shipping. Gas tank needs to be 1/4 full. 5) TIME DIFFERENCE: I think Coastal Auto is based out of Florida, so just keep that in mind when contacting them on the phone during their office hours. I communicated with Alex Duran, he was very responsive throughout the process. 6) MILITARY DISCOUNT: they offer Military discount! You just need to ask about it when you book with them. Would recommend this company to my family & friends.

Gerson with Coastal Auto Shipping is absolutely amazing! He made everything so stress free and…read moreeasy. He coordinated every aspect of my vehicles. We shipped one vehicle from Las Vegas to Honolulu two weeks before our move. Then my suv two months later. If we ever move back, they are my go to. I have recommended him to all my friends and family and on every social media platform! You won't go wrong with them! Thanks Gerson!

Scammers took money from a military family. Never did the job and now won't return our money. Run…read morefrom this company.