Now that we're a couple of years into our relationship and we have a delightful little pandemic to contend with, this business deserves a review update and unfortunately I'm not as high on the place as I was initially. We'll continue sending our pets here, but I'm hoping the customer service will improve moving forward. First, noting their COVID-19 operating measures, they're doing an excellent job addressing clinic safety and cleanliness measures. Animals are retrieved from parked cars and occupancy inside is extremely limited. Bonus, they've also set up last-minute appointments for us when we've needed the help. I'm more than happy to wait a little longer these days for these kinds of services. The disappointment as of late was a health issue with the dog. After testing his, er, excrement, twice, the clinic determined that we needed to change up his diet, and sold us an exceptionally expensive wet food. The dog wasn't too interested in the new stuff, and when we asked for other options, the clinic didn't have any advice, so we visited a local pet food store that -- surprise -- offered a much more affordable dry food. So to sum up: we still like the exams, but not happy on follow-up. read more

Poor communication and unprofessional. Expect you may have to wait ~ 2 hours past appointment time. If you go here expect to have to advocate for your animal due to poor record-keeping and other issues. Although it is not obvious from the website, this clinic is part of a private equity-backed group of 300+ veterinary practices (Western Veterinary Partners/private equity group Tyree & D'Angelo Partners). read more

I found this place while desperately trying to call around and find a place that could take my sick dog right away that wasn't a formal ER. From the second they picked up the phone, I had a good vibe. The whole process from start to finish was handled with professionalism, empathy, and care. I highly recommend read more

Tried to get my dog in. Set up appointment and places deposit as required. Told them my dog could be reactive with other large males so need help with entrance. Got their early for appointment and waited outside in hot sun for over 30 mins and still couldn't get in and there were dogs and a cat in lobby. Overbook much? The waiting room is small with few seats and no different areas for dogs vs cats. No thanks. Not a good first impression and now I wont be a new patient. Don't think they cated either. read more

Brought my 13 year old Boxer in to dr Exelby for a growth on his eyelid and other issues. Pain related to arthitis very bad arthritis. Abnormal lab results from other vets. Exelby was very excited to see all his previous medical records including and ultrasound of a splenic tumor. I sent everything to her and got no response. My Boxer has since become quite ill. I could not get this vet to speak to me about his medical records. She did call me while I was working and couldnt answer. Called her the next day. Receptionist had me on hold for a while and came back with " Dr Exelby is on her way out of the office. She will call you on Monday" This was Thursday. Monday came and went! This vet has no interest in helping my dog! But they took my $600 on my first visit for nothing. Medications they suggested I give my dog for arthritis had zero effect. One of these medications called Librela is new. I discovered that the FDA sent a warning to veterinarians about adverse events with this drug. All drugs have side affects, but FDA doesn't send letters to Vets with a warning unless there is a potential issue! Exelby never mentioned that! Here is that warning: https://www.fda.gov/animal-veterinary/product-safety-information/dear-veterinarian-letter-notifying-veterinarians-about-adverse-events-reported-dogs-treated-librela read more

i've been taking my GSD mix here since we moved here to New Mexico and recently adopted a pit mix from the shelter and they love it here! The drive is worth it for such wonderful care from all the staff. They are incredulous accommodating and the vet techs are so wonderful. read more

They have been good with her. Had a problem with diarrhea that lasted 5 days. They did not find out why, but did give me a can of dog food she would not eat. I had to figured it out on my own. They are close but their hours are not good. Only open with a vet Mon, Tue, and Wed. Some of their prices are a little higher than some other vets. read more

BEST vet in Albuquerque. Dr. Cole and her staff are extremely thorough and patient. We have two goldendoodles and she treats our dogs and us with such compassion. For example, one of our dogs had extreme anxiety, Dr. Cole took a LONG time at the visit, finally getting our dog to feel relaxed. We were never rushed! I know it can be frustrating getting in touch with someone at the clinic BUT we have to be patient, it is well worth it and I realize that her and her staff NEVER shortcut any visits! Thank you all! read more

Malaherd Veterinary Hospital - Veterinarians Near Me - Albuquerque, New Mexico

we just moved here from CA and I have to say one of the things I was most worried about was finding a vet for our baby Rosie the Chihuahua. What a great office. So down to earth, quick and resolved her issues. I am sorry I dont remember the doctors name but she has dark hair and is amazingly nice as is the staff. And compared to what I have experienced in the past you get a lot more one on one doc time. Thanks so much and we will be back for all care. read more

Malaherd Veterinary Hospital - Rosie after vet visit - - Veterinarians Near Me - Albuquerque, New Mexico

Excellent! I usually went to a different veterinary clinic for 20+ years, a franchise, even in different states. However, I have a new puppy, recently moved to Taylor Ranch. I am so happy! Dr. Stogsdill is so knowledgeable, kind and down to earth. I am a dog ( And now a new puppy) owner all my life. We are new to Taylor Ranch. Dr. Stogsdill is definitely a keeper. Honestly. Staff is equally fantastic! read more

Malaherd Veterinary Hospital - Enna! - Veterinarians Near Me - Albuquerque, New Mexico

Had taken my dog for a few years never a problem for her allergy shot that she needs to have. Tried to schedule her an appointment was told need to have an exam and they could do the shot for 170.00. They have a record my dog has severe allergies disappointed in this service. read more

I left a message to get a callback to have my dog become a new patient. The message says they will call back within a half an hour. That was two days ago. Still waiting for a call.... read more

I am relatively new to the area and needed to get established with a veterinarian near my side of town. My dog was a rescue and already had received all of her shots and had been spayed by the rescue. On my first appointment all I really needed was a heart-worm test and a general exam. They took my dog into the back for the heart-worm test and after several minutes came back out and stated that the vet did the exam while in the back. I was surprised that it was so short and not within my view, and by doing that I didn't get a chance to ask questions about the exam and her general health...ie. itchy skin, etc. I did get an Rx for heart-worm medicine but the entire visit was very unsatisfying. I would expect on the first visit to have a short conversation with the vet and be able to observe the examination. On top of that, they charged me over $100 for a visit with no shots, etc. other than the heart-worm test which was about $35. This seem exorbitantly expensive considering there were no medical services rendered other than the heart-work test and very brief exam that I did not get to observe. I was extremely disappointed and did not feel that the vet or the staff tried to establish a relationship with me as the owner with a brand new patient. I will not be coming back. read more

Wonderful veterinary clinic with amazing staff, especially Dr Cole. Referred here by my friend who has been going there for years and after a few appointments with our newly rescued dogs I can attest to how great they are at taking care of our animals and communicating well with us about everything. read more

So far so good. I just moved down from Utah and had incomplete vet records, so they called up to Utah to get updated records. Dr Cole treated my elderly dog really well and we're trying noninvasive treatment for her pain in her legs. My young dogs are happy and healthy and passed their checkups. I enjoyed the atmosphere and the time taken to answer my questions. I was never rushed out of the door. They were also able to get me in really quickly which I appreciated. I really just walked in to the office because I was running errands and they got me in that day. read more

I would like to start off by saying the staff here and Dr. Cole are very pleasant and friendly. HOWEVER... I am very displeased with this place. I am here from Arizona quarantining and was told by my vet to see someone here to get my dogs medication in the mean time. I sent vet records and made the situation very clear to the doctor when I called for the appointment. When I got there she refused to fill the meds and proceeded to ask me if I wanted blood work done. I was disappointed because not only did I specifically state what the appointment was regarding, I sent the medication information earlier. She could have merely said "we don't do that medication here" instead of charging me $70 for nothing and then trying to push more expensive blood work on top of that. I will never be returning here even if I stay in NM and am highly disappointed in their level of communication. Janine, I appreciate your feedback, however what you just stated could have been explained over the phone. I am not staying in New Mexico and therefore do not want blood work monitored here as I said when I spoke with you. I understand the controlled substance issue however I was very clear about my situation when I called and it should have been said then that the medication was not something you felt comfortable supplying and you could offer alternatives but that is all. I do not want to switch my dogs medications back and forth especially when it comes to pain management as other alternatives take weeks to be effective. I know you are very busy as am I. We could have saved an hour and a half on both of our ends and I wouldn't have had to take time off of work if this was handled differently. However I wish you and your company the best. read more

This vet office and the staff blew my expectations. I moved here during peak Covid and the only option was Northview which to this day has been an awful experience and then to come into this office and have nothing but positive experiences and they took such good care of my sweet girl. Please switch to this vet, you won't be disappointed! They really know what they are doing and have you and your pets best interests at heart. read more

Dr Cole and the staff are amazing, my Kass had some real issues with persons and other k9 interactions. Dr Cole took the time to build and establish a relationship with him, not an easy task as he weighs over 110lbs and doesn't like people getting close. now Kass loves her and has made her part of his pack. what an outstanding Doc!!!! read more

I have had an amazing experience with Dr. Cole of Malaherd Vet Hospital. She is caring, trustworthy & will treat your animals like her own...she is very compassionate & has been with me through very hard times with some losses of my animals. I highly recommend her. Additionally, I learned that she has recently completed "fear free" certification training which is being implemented in all areas of her hospital to ensure the animals are in as stress-free an environment as possible. read more

See all

Ten stars out of five! From the moment we walked in the door, we knew this was our new vet! From the receptionist, to the vet tech, to Dr. Cole, our two Chihuahuas were treated with gentleness, compassion and care. Dr. Cole listened to all of my concerns, answered my questions, and gave me new information. We are new to the area, and tried out two other practices first, and were very disappointed. I'm glad we kept looking! read more

Malaherd Veterinary Hospital - Veterinarians Near Me - Albuquerque, New Mexico

Dr. Cole and her entire staff are knowledgeable, caring, and really make sure your pet gets individualized care. We came to Malaherd after my 5 year old dog Echo was limping and I felt like his regular vet was not giving me much information to make an informed choice for his care. The receptionist was able to get us in on a same day walk-in appointment, got records from the vet who had made an initial diagnosis before we came in, and Dr. Cole thoroughly examined Echo, explained all options and outcomes, and we made a plan that I felt took all considerations into account. My Echo can be tough to thoroughly examine, yet Dr. Cole has expertly managed my large, hyper guy. Even better, the treatment has been perfect for Echo and he is on the mend ! Malaherd is first rate for knowledge, expertise and caring ! I thoroughly recommend ! read more

Dr. Cole and her staff are outstanding! Not only did they immediately fit in my old dog who got into Christmas chocolate, but when he went back for dental work they treated him like a king. When he woke up from the anesthesia and would not stop whining, Dr. Cole carried him around to calm him down. Wow! His family doesn't even carry him around! read more

The worst vet experience I've had. I'm a vet technician myself, so I've had plenty of experience with other clinics either working there or taking my dogs for a check-up. Moving to ABQ I wasn't sure of what clinic to go to but saw that this one had good reviews and was close by to my house, so I decided to try it out. They offer a "puppy package" which basically includes required vaccines/exams/fecal tests/bloodwork/heartworm prevention for slightly less than $300 total. This is pretty normal and makes things easy, however, to start off I was told the package included more than it did and anything extra I wanted (i.e. other required vaccines like Bordetella) would cost more even more. The only vaccines included were Rabies and DHPP (not with the Lepto vaccine). I was only given one free heartworm prevention when I was told I would get one for each visit included in the package price. Dr. Cole initially was only going to see me and do an exam on my puppy on the first visit instead of each visit (which I was told would happen and should happen since it's a puppy and should be checked each time it comes in) until I complained that I still was never able to meet with her after the 3rd visit. Then on the 4th visit (which I made it very clear after the previous one that I needed and wanted to have Dr. Cole present for the next visit and scheduled it specifically on her non-surgery day to do so and had the receptionist make a note on my appointment for that very reason) I still had issues because the receptionist said "oh sorry she won't be seeing you today because she has other appointments right now." I had to take off work for the day because the receptionist told me to come back later to see her, then after coming back and talking to Dr. Cole I find out that she had no idea of what was going on during each of my appointments. Every time I went none of the receptionists or technicians knew what was supposed to happen at my appointment or what vaccine/booster number my puppy was on. Didn't know how old she was at the visit, whether or not she needed a fecal test, what all was included in the puppy package, and just unsure of so many other factors that never made my visit easy. To sum everything up, every single time I've had an appointment here something always went wrong, no one knew what the hell was going on, no one ever examined my dog before or after giving vaccines, the staff doesn't know how to do their job, and they're not knowledgeable about the clinic needs/what they offer. Don't recommend at all and still wish I decided to do a different puppy package somewhere else. read more

I would recommend Malaherd Veterinary Hospital to ANY pet owner. The professional and caring atmosphere in the hospital and with the staff is fantastic. Dr. Cole and her staff are without a doubt one of the best veterinarian hospitals in the city. Having to break the news of a terminal prognosis for our cat, two weeks later she worked with us to very kindly and gently euthanize our pet due to our cat's rapid deterioration. I cannot get over the kindness of each staff member knowing the sorrow we were going through, and Dr. Cole was great. She let us be comfortable and allowed our pet to be comfortable while we sent her over that rainbow bridge with tears and love. I would give 10 stars if I could. read more

Seeing Dr Cole FRIDAY...they fit Kitz'l in and she's doing better this afternoon, so making space in ER for other pets. So appreciative of staff trying to fix an issue. RE-EDIT... Dr Cole called me and explained that COVID19 backlog, and restrictions on the number of people allowed in the clinic, have created a bottleneck in care. She apologized that she was unable to get coverage for her clinic this afternoon. She was very apologetic and expressed that she does care deeply about her patients. She's a nice doctor who is trying to balance life with work during Covid. She believes things will improve at all clinics in time. EDITING THE ANGRY REVIEW... We found another vet who can see our sick dog at 4:30 today. Kira from MalaHerd called me with a cancellation for Friday. That's 2 days from now, not going to work for a dog who has vomited for 2 days. BUT, I APPRECIATE THE CALL!! She is sending medical records to the new vet. Also, MUCH APPRECIATED. I hope Dr Cole reads these reviews. Being a vet is not just a business, it's a vocation. I hope she can speak with her peers to achieve some better medical attention for our four legged family members.... I've never met this vet as we started during COVID19. She did a beautiful spay on my rescue puppy. This is a very expensive clinic. Just saying. As established patients, who have paid nearly $1000 in vet bills since May, I thought we'd get some personalized attention when our dog got sick. My puppy has been vomiting for 2 days now and needs medical evaluation. The girl at the desk just could NOT understand my frustration when I was shoved off for A WEEK. I tried to explain that the ER VETS ARE NOT TAKING DAYTIME PATIENTS IN OCTOBER!!! This girl kept quoting my prices and asking if I wanted to schedule next week...NO!!! WHAT DO YOU NOT GET?! I asked this girl to tell the doctor that NO ER VETS (except Route 66) are seeing patients during the day in October. IT IS UNACCEPTABLE.. This girl says..."I could send the doctor a note." A NOTE?! WTF??? This is a boutique vet clinic that charges top $$ for services. I've never met the vet, even though I've been in the office. When we got a $40 nail trim the techs had NO TREATS to entice puppy inside (she's a terrified rescue) and I had to request peanut butter. The nail trim was crap. (Go to Jack n Rascals...they're AMAZING AND KIND).....I'm obviously ANGRY. I typically don't post angry reviews but maybe this time it merits it. DO BETTER MALAHERD. read more

Awesome , Dr Cole and the staff are beyond belief sucj a caring and secure enviroment. With all the new restrictions in place they ensure the safety and health of not only my fur babies but also me. Thank you, read more

We love our new vet! Everyone in the office is so gentle, kind and go above and beyond to make sure both owner and pet are comfortable. So happy we found Malaherd! read more

She may be a good vet but she is a terrible business owner. Staff are incompetent. First appointment...waited for over an hour from the time of our appointment to get in to see the doctor. Second appointment, staff couldn't answer phone and check us out at the same time. I cannot imagine how this business will be open 12 months from now since they obviously know nothing about running a business. Stay away! read more

I'm not much for leaving reviews- in fact, this is the first Yelp review that I've ever made because this staff deserves it. I've taken my two cats to the same vet for a good 3 years now since they were kittens and I've taken my previous pets to the same one. Since moving, I was really skeptical about who I would let treat my cats when they need it. Especially because one of my cats is very timid and anxious around strangers. I moved into the apartments across the way and they needed an updated shot record for my cats so I called Malaherd and from the first call, I've had a pleasant experience. When I got there, Jasmine came out and helped me with the cat carriers and asked a few questions about the cats. When it was time for the exam, I took my cats out of the cages and they were praised and talked to like they should be when being taken to a foreign place. While one cat was being examined, they let the other cat roam. My cat that is very friendly happened to love Dr. Cole and Jasmine so much that she kept jumping up on the exam table while my other cat was being examined. Dr. Cole was very friendly from the start and made my scaredy cat seem relaxed. I will definitely be using their services again. read more

This office has cold laser therapy and I am so impressed with how well it works! One of our Great Pyrenees had the treatment done on his leg and it has helped him tremendously. I highly recommend this office. Our other Pyr is going to have the treatment done as well to see if it can help with his arthritis. read more