I worked with Gerber after someone hit my car a few months ago. What was a very hectic and…read morestressful time for us as a family, turned into a really pleasant experience once Gerber got involved. There were some issues with my car being delivered by the tow company and after expressing my frustrations the manager called me directly to clarify everything and give me peace of mind. I also experienced really prompt phone calls once the appraiser started taking my car apart so I could get things going with the insurance right away (they knew I was in a time crunch, and would have a baby only a few weeks theaccident!). My car ended up being a total loss, so while they couldn't repair it they did provide me great service throughout the process!

I had a great experience here when I needed a repair on my bumper after I accidentally backed into…read morea large rock . Not only did they schedule my appointment quickly, but the quote was on par (actually a little bit lower) with another quote I received. Jeff was very helpful in explaining what would be done, and the written quote was thorough. Jeff was extra helpful when I asked if I could also have him quote out another part of the car that had some scratches and he took care of it that very same day. I would definitely recommend Gerber for someone in need of collision repair.

Pleasantly surprised with the car wash which yielded good results…read more My car was in desperate need of a wash after a few months of driving through salt and snow. I was happy with the results and I thought pricing was fair. It's not a touchless car wash so keep that in mind.

I love to support local and this place is family owned, well maintained and convenient. I haven't…read moreused the automatic washes but love the hand wash. There are lots of features and they accept credit / debit so no need for change. The vacuums are well spaced, have reasonably long hoses and are free. Once a staff member walked past while I was vacuuming and noticed that my floor mats were dirty so he offered to spray them off for me. Great service for a self serve facility!

I had Jon and his team help preserve and bring back the luster on my barn find 1969 Volvo 1800S…read more (There was literal hay stuck in the carpets when I brought it in.) I appreciated the care and attention Areté gave my car. Jon was very communicative and forthcoming about potential problem areas given my car's age and pre-existing condition. I was beyond thrilled with the final result, and my car went on to win a trophy at a local car show just a few months later, in part due to the wonderful work they did.

I'm giving my car to my grandson. I wanted it to look like new. They exceeded my expectations. The…read morecar shined when I pulled into the parking lot. I opened the doors and the carpet looked better than it ever did. I was so excited I just wanted to show/tell someone.

Used vehicle that i purchased was sold in a condition where it couldn't have passed inspection…read more When i asked their support how it could have happened, they said it wasnt their problem. I am more concerened with the fraudulant inspection than anything else here, since NYS inspection is the bare minimum on safety, and I am driving 700 miles per week (i made sure everyone was aware). They misfiled my paperwork and had the wrong name on my loan, which i corrected in office, only to have them file the wrong name with the bank. Their website had offered me 6.9 apr, which was cranked to 7.9 on the day of. Not too pleased with the experience. The sales person, and even support were both great and responsive. The back end service team that fixes the vehicle, and the finance team fumbled the finish and took far too long to just let us wait with no communication. What the team lacks is consistancy. I'm changing this to 3 stars from 1 to acknowledge the parts of this process that worked very well, but there are places to grow for this 105 year business If these issues are visibly addressed, Hoselton would recieve my recommendation.

After parked I went inside 3-4 computer desk all employees no smile no greeting no friendly and…read morethey talk about something each other almost 7-8 minutes and I didn't refuse change filter later I refused that also service was terrible I never go back to this place also they take time so long with appointments

We came here for gasoline. Service station was clean and the gas prices were reasonable. The…read moreservice station is located next to the Victor mall so there's easy access.

No complaints, clean store with plenty of options. Friendly staff and the gas is gas.read more

I had a little run in with a deer and needed my car repaired. Charlie and the team were great…read more Not only did they make my car look like new, it was also all shiny and clean. They handled the insurance and made the entire process quick and easy. Thanks for a job well done, I highly recommend Panorama Collision. Kim I

While visiting Rochester from Florida this summer, had a small accident and was referred to…read morePanorama Collision for an estimate. Received two other estimates as well. Panorama was extremely competitive, so I decided to have the work done there. The car came out great! They far exceeded my expectations. I would highly recommend Panorama collision. Their customer service and follow up was also outstanding. Charlie and his team were great!