Excellent service very professional employee and faster service very clean facilities long hours of…read moreservices

making an appointment is a painful experience. The facility wouldn't do the appointment and they…read moregave a number to call to make an appointment. had to wait 15 minutes in line then chose option to get a call back. I not sure how they are going to take the copy of doctor's order and insurance card information over phone. Inefficient and error prone business processes and workflow . Highly discouraged

The best experience. The team is very helpful and does everything to make sure your experience is…read moreas smooth as possible. Thanks, guys!

I had an incredibly frustrating experience with this facility. First, their Google and Yelp…read morelistings state they are open, but they are actually closed for remodeling for at least a month. My biggest issue was the lack of communication from the receptionist, Kim. It is very difficult to get anyone to answer the phone. When I finally got through, I was told I needed a referral. I went through the effort of obtaining one from my doctor and called back (which took 4+ attempts for someone to pick up) to book and only then did Kim inform me that the business is closed for remodeling. It is unprofessional to string a patient along, requiring referrals and multiple calls, only to reveal at the very end that you aren't even open. Please update your hours online so you don't waste other people's time. I told Kim she would have saved me 10+ phone calls, getting a referral, etc. had she said when I called the first time that she's closed and she just said Okay.

How I wish that there was another option to have imaging done. It's always something with this…read moreplace, no matter the location. I was sent here for a ct scan. My appointment was for 6:20 am and they told me to arrive at 5:20 am. I get here and it's closed. They don't open until 6 am. Then why in the hell tell me to be here at 5:20 am. Even if their system is automatically set up to inform me to check in an hour early, the person who scheduled my appointment could have just verbally told me to check in at 6 am when they open.

This review is for ROLLING OAKS RADIOLOGY - HILLCREST location (225 W Hillcrest Dr., Suite 110,…read moreThousand Oaks). My MRI was scheduled over a month in advance, and I took time off work to attend. On the day of the original appointment, I was called two hours prior to my scheduled time, and told that my appointment was canceled because the MRI technician was sick. When I attempted to reschedule, I was routed through an out-of-state automated system and told I needed a new insurance referral, despite the appointment already being authorized and canceled by Rolling Oaks. I explained this repeatedly but was refused, forcing my doctor to restart the process and delaying my MRI another month. On the day of the rescheduled appointment, I called that morning to confirm the location due to Rolling Oaks operating multiple sites. I was told to go to 415 E. Rolling Oaks Dr., Suite 125. When I arrived, after waiting about 15 minutes, staff said they could not find my appointment and told me I "probably should go to the other location". I was told that this branch would notify the other branch that I was en route (approximately 2 miles). I then immediately drove to the West Hillcrest location and arrived at 3:20 PM for my 3:30 PM appointment. The front desk staff member, LILY, refused to check me in because I had not arrived at 3:10 PM, even though the delay was caused by incorrect information provided earlier that day. She did verify that the other branch had in-fact notified them of what had happened, and that I was en route. There were no other patients in the waiting room, and no attempt was made to accommodate or escalate the situation. I also explained that my appointment was for 3:30 PM and that I had 10 minutes remaining to complete my paperwork prior to my scheduled time. She only stated my appointment would not be honored and it would need to be rescheduled citing "the office policy of arriving 20 minutes prior to your appointment time". l asked to speak to the Supervisor, and waited for her to come out as she was in a meeting. EVA, who is the branch manager later came out and I explained the entire situation and surrounding circumstances. She was dismissive and showed no concern for patient impact, continuity of care, or the delay of medically necessitated diagnostic imaging. She cited a prior text message, which I showed her only confirmed the date and time, not the location-precisely why I called that morning to verify. No corrective action or accommodation was offered. Overall, the practices of Rolling Oaks Radiology at the Hillcrest location and its leadership reflect a serious breakdown in communication, compassionate care, scheduling coordination, and administrative competence, resulting in a preventable delay of necessary medical care and a failure to meet reasonable patient-centered healthcare standards in California.

This place is very clean. Staff are pleasant and helpful…read more Kevin the MRI tech was great and explained everything in detail that he was doing. Would recommend to everyone.

Extremely frustrating experience. Communication was unclear from the start and we kept being told…read moredifferent things. What should have been a straightforward MRI appointment turned into weeks of confusions and unnecessary delays. When patients are already dealing with medical anxiety, the last thing they need is poor coordination. We ultimately decided to go with another facility because we no longer felt confident in the process here.

No more gate keeping! I'm not kidding when I say I'll follow Dr. Bendavid to the ends of the earth!…read moreI've been privileged to be under his care for many years now and I am so happy that he finally has his own practice at Premier Women's Imaging. It is so rare to find a doctor who genuinely cares for his patients' well being so when you are lucky to find one, don't let them go! I've had a few scares along the way, which always turned out to be nothing, yet Dr. Bendavid has always been extremely thorough with my exams and results to make sure it IS nothing serious. And his support during the entire emotional process has always been a huge reassurance for me. I'm so lucky to be under his care. And a huge shoutout to Salem at the front desk and to Seda, Aida and Rosie who do the mammograms and ultrasounds.

I work for a Dr.'s office and we have been referring our patients to Dr Bendavid and his team at…read morePremier. They assist in getting in our patients in a timely manner, perform thorough mammograms with ultrasounds and biopsies if needed. Complete and compassionate care, is provided to all of our patients. And most results are provided same day, if no pathology is required. THANK you so much Dr Bendavid and team!

Love Grossman Imaging. It's only place to go for Mamograms…read more Unfortunately, they've been bought out by Rolling Oaks - which is an assembly line process - paraded around without your bra experience. Grossman they have you undress and stay in room with equipment. They are gentle as they can be. Hoping they change the vibe and philosophy of Grossman.

This location does not take thr same insurance as the other location. The scheduler does not know…read morethat. If you need an ultrasound done, they will schedule you and call you a few days later saying you were either double booked, or the ultrasound tech is not in that day, or that you were scheduled in a room that doesnt do ultrasounds. Then they will reschedule you for two to three weeks after your initial scheduled date. This has happened to me three times with rolling oaks radiology. It is unacceptable. They say they do more mammograms now than ultrasounds. Their schedulers are not in house and are not reliable.

I called multiple times on different days to try to make an appointment. I made an appointment…read moreonline and provided both my email and phone number but never got any confirmation. I called to try to confirm and left a voicemail but no one ever picked up or returned my call. How can a place run like this?

Dr. Kian is by far the best chiropractor I've ever had. Unlike the previous chiropractors I had…read moreseen, he took the time to teach me about biomechanics and how exactly my bad posture/stretching habits negatively affect my spine and body. He also taught me numerous exercises and stretches to prevent further back aches and injuries. His adjustments were very effective, and he always made sure that I was doing ok before proceeding with further adjustments. If you're looking for effective treatment from a chiropractor who is very friendly and truly cares about his patients, I highly recommend Dr. Kian.

I came to this place for an MRI and my tech was Luis. I was very anxious on my way there but it…read morecouldn't have gone better. Everyone was very kind and efficient. Luis made me feel comfortable from the start and was very professional. Def recommend going here if you're claustrophobic and or nervous about getting imaging done and request Luis as your tech!

Dr Anthony Bledin is extremely rude and disrespectful. I'm a Dr and was concerned about findings on…read morea patient's MRI report and when I got to speak with him he was very rude, impatient and disrespectful. Never sending him any more patients.

We went in this morning for my 11-year-old to get an ultrasound and some x-rays.The staff was super…read morefriendly and really made her feel comfortable. Everything was well kept and professional and we didn't have to wait long at all. My daughter had a great experience that she asked if we could give them 5 stars .

Our experience with this office has been incredibly frustrating. For our first appointment, we…read moredrove more than 3 hours and waited in the waiting room for an hour and a half, only to discover the front desk had no record of our check-in and couldn't locate our appointment. We were ultimately turned away because the order required a formal doctor's visit, forcing us to reschedule. ​We returned the following week--another 3+-hour drive--only to be told the order was no longer valid, despite having a later expiration date. After waiting an hour for our doctor's office to send a new order, we were told the doctor was at lunch, fully booked for the day, and we would have to reschedule again. ​Driving 12 hours total across multiple weeks with absolutely zero care provided is unacceptable. The aloofness of the front desk personnel and the lack of internal communication is astounding. Management seriously needs to review patient files ahead of time to ensure everything is in order before forcing people to travel these distances.

A couple of years ago I had a total hip replacement, despite being under 40 (long story), and I…read morerecently went and had a session with Leigh Yeager. She did Extra Corporeal Shockwave (ultrasound therapy) on some seriously tense scar tissue I had from the injury and it was like a 180. I had been going to physical therapy for years trying to loosen my thigh muscle and one session with her created more freedom than 2 years of weekly massages. I had more flexibility and range of motion immediately, and way less tension in my body. Most of my chronic pain is gone - and I imagine it will be totally with a couple more sessions - and I feel probably the best I have since surgery. These guys are awesome. Leigh is also the sweetest ever and so professional and patient. She made the bit of discomfort I felt from the machine negligible. So worth it!!!

I had been in a traffic accident a year ago and have been dealing with annoying lower back pain for…read moremonths, After one treatment with Leigh I noticed a huge difference in my pain . I couldn't believe the difference one treatment made. I am so impressed with all the different available treatments and therapy's that are available. I will continue to utilize this office and am thankful to Leigh for her knowledge and expertise in helping me get rid of this pain.