1. Med Concierge LA

    1. Med Concierge LA

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    Los Angeles, CA

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    Med Concierge LA

    4.8 (46 reviews)
    Closed 8:00 am - 8:00 pm

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    4 years ago

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    5 years ago

    Fast, friendly & responsive. Booked my appointment at 11am, showed up at 1:15 and was done in 15 minutes. Got my results before bed.

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    4 years ago

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    4 years ago

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    5 years ago

    So fast and efficient! Booked my appointment in 15 minutes and took my test and got results within 30 minutes. Very clean space too.

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    5 years ago

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    4 years ago

    No hassle. Gentle. Results as promised, actually a day early. This was second time I used the service in Sherman Iaks.

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    4 years ago

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    4 years ago

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    Svetlana K.

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    5 years ago

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    5 years ago

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    4 years ago

    Easy and efficient! Recommended. The staffs are quick to reply email and the test was done efficiently!

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Got a pre covid travel test. Extremely efficient operation. Fast results. They understood everything I needed for a visit to Italy.

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    5 years ago

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    4 years ago

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    5 years ago

    Friendly staff. Needed Covid test results for travel, and received it back in a short time.

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    4 years ago

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    5 years ago

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    4 years ago

    Excellent customer service. Knowledgeable nurse , service provided in short notice . Very satisfied, highly recommend!

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    4 years ago

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    Svetlana K.

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    4 years ago

    Everyone was nice, fast, on-time, caring, and super friendly staff during my IV Treatments.

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    4 years ago

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    Svetlana K.

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    5 years ago

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    5 years ago

    Waiting time short and as stated, effective and friendly personnel, much faster test report than expected.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Med Concierge LA

    Review Highlights - Med Concierge LA

    thank you Alex for calling me back and check on my blood pressure .

    Mentioned in 4 reviews

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    Quest Diagnostics - You're so vain...you probably think this needle about you.

    Quest Diagnostics

    1.8(129 reviews)
    0.0 miSherman Oaks

    I had a very disappointing experience at Quest because of the way I was treated by Carolina. I…read morearrived about 2 1/2 hours before my scheduled 2:30 p.m. appointment and politely checked in several times to ask if I could be seen earlier since multiple walk-in patients were being called before me. Despite arriving so early, I wasn't seen until 2:40 p.m. What upset me the most was Carolina's attitude. When I asked her a question, she abruptly shut the door in my face in a way that felt rude and disrespectful. Afterward, I could hear her and a coworker laughing together in the back, which made me feel very uncomfortable. When I asked the coworker for Carolina's name, she ignored me several times, and I had to ask four times before getting an answer. They continued giggling, making me feel like they were joking about the situation instead of treating me professionally. I understand that delays can happen, but there is no excuse for disrespectful customer service. Patients deserve to be treated with courtesy and professionalism, especially when they are already waiting for medical services. I hope management addresses this behavior so future patients have a better experience.

    Pretty well managed and efficient. The waiting area with the check-in kiosk is easy enough to use…read more They only have the one and the waiting area has about eight to ten chairs spaced out. If you have an appointment you'll still encounter a wait and if you're on the standby list even more so like I was today. I was able to run out and back home to grab something I left at home, but got called shortly after I was back. Quest Diagnostics has an easy patient portal/website to navigate. I had a fairly smooth visit for routine labs. The space for Quest - Sherman Oaks needs a bit of tlc inside the offices, you can tell things have just be refreshed with paint, but overall dated. Parking is shared with The Oaks Healthcare Campus center along with Mend Urgent Care, a pharmacy and others. You can find this Q.D. on the second floor via stairs or elevator in room/suite 208. Open Monday through Friday from 7:30 am til 4:30pm

    Photos
    Quest Diagnostics - Feel like making blood!

    Feel like making blood!

    Quest Diagnostics - Here you can see where the reception window used to be.

    Here you can see where the reception window used to be.

    Quest Diagnostics - Zero Customer Service

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    Zero Customer Service

    Proactive Health Labs

    Proactive Health Labs

    5.0(157 reviews)
    0.5 miSherman Oaks
    Certified professionals
    Locally owned & operated

    I've been getting IV drips at Proactive Health Labs for a few years now, and overall I've had a…read morepositive experience. Their prices are some of the most competitive I've found in the area, which is one of the main reasons I keep coming back. The staff are friendly, the facility is clean, and scheduling an appointment is very easy. They often accommodate last-minute bookings and even walk-ins, which is a huge plus. The only downsides are that parking can be tricky at times. There are a few spaces in the back, but you may need to park along Ventura if they're full. Also, on a few visits, it took multiple attempts to find a good vein before starting the IV. Overall, the combination of affordable pricing, convenience, and friendly staff has made this my go-to place for IV therapy for years.

    IV Drips have been an important part of a holistic approach to wellness for my family for over 30…read moreyears. No matter where life has taken me, I have always sought the very best in facility and staff in each community in Texas and here in LA from Beverly Hills to Santa Monica and beyond. I am so very grateful to have discovered JENN here at PHLABS, a highly trained and sincerely caring nurse who gets 5 stars for her IV technical skills. Believe me, professionals with big hearts and laser like skills like hers are not an easy find. Rosie is always equally bright, cheery, and ready to help at every turn.The environment at PHLABS is beautiful, serene and impeccably clean. Honestly, what more can you ask for?!

    Photos
    Proactive Health Labs
    Proactive Health Labs
    Proactive Health Labs

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    Quest Diagnostics - Doctor was super kind and nice!

    Quest Diagnostics

    3.0(194 reviews)
    2.3 miValley Village

    Was able to get an appt here within 5 days. Went in, was 5 min early and was called back 2 min…read morelater. Ashley took care of me. She was friendly, helpful and made it all happen so quickly!!! Was in and out within 15 minutes. Cost $2 in the parking garage.

    Quest has eliminated a proper reception desk, which forces patients who are dropping off test…read morespecimens or paperwork to wait on line. What should be a simple drop off is now a 45-60 wait, as a "walk-in". This is not efficient for the paying customers, and exploits sick people in need for business profits. Why treat people like this? To save money paying for a reception? Treating patients as employees? Patients don't work for you, Quest. You make money off of us, that isn't good enough for you?? You put your clinicians into the awful position of exercising this cruel treatment on regular people. How do they feel about this exploitation? This is not how business works. You offer a service that expects specimen drop off, it is unacceptable to demand patients wait as a "walk-in" "appointment". Drop offs are NOT appointments. And your sick patients are not yours to expect to do your work for you or wait until you find time between other sick patients. Doctors send you business. Behave like you deserve to earn it, Quest.

    Photos
    Quest Diagnostics - I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    Quest Diagnostics - Hallway

    Hallway

    Quest Diagnostics - Location of the blood draw. bruised and swallowen

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    Location of the blood draw. bruised and swallowen

    ELITE URGENT CARE - Lounge

    ELITE URGENT CARE

    4.5(147 reviews)
    2.7 miEncino
    Walk-ins welcome
    Wheelchair accessible

    I had been dealing with lingering ear pain and after trying to tough it out over the weekend, I…read morefinally decided to stop putting off urgent care. I hate crowded waiting rooms, so I booked an appointment online the night before after seeing great reviews and noting the Cedars background. Fyi there's construction on Ventura right now, so drive around to the back and park up the ramp and they do validate! The front desk was so nice and upfront about copays right away. I was called back quickly for vitals, and Dr. Zadorian was great. He was super friendly, thorough, and clearly explained the treatment plan, wrote my prescription, and gave solid advice on prevention. The facility is spotless, professional, and I was in and out in under an hour. Definitely my new go to whenever something comes up.

    Do not trust this urgent care with a real emergency…read more I walked in before their own posted closing time, actively short of breath from an asthma flare-up, a condition explicitly listed on their website as something they treat. Before they'd even check my insurance, they tried to hit me with an outrageous fee, no verification, no explanation. Then, without so much as a basic assessment, no vitals, no exam, nothing, staff told me to "go to the hospital," while I could hear them discussing how the doctor wanted to close early. My breathing problem wasn't the priority. Getting me to pay up and getting me out the door was. This isn't a minor inconvenience. Quoting a patient a large fee before even confirming their coverage, then turning them away in respiratory distress without an evaluation so staff could leave early, is a serious failure. Both financially predatory and a failure of basic care. Between the inflated fee and being refused care I came in during business hours for, this feels less like an off day and more like a pattern of putting money and convenience over patients. I would not trust this location with any health need much less emergency.

    Photos
    ELITE URGENT CARE - Room

    Room

    ELITE URGENT CARE - Lounge

    Lounge

    ELITE URGENT CARE - BR

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    BR

    Med Concierge LA - conciergemedicine - Updated September 2026

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