Excellent service, arrived on time he is in constant communication with you. New Car, highly…read morerecommended

Clean cars, quiet rides and friendly service! Definitely would book them over and over again!read more

Very professional during the reservations process for a drop-off/pick-up at LAX. Promptly and…read moreaccurately answered all our telephone and e-mail questions. Since it was the first time using HCS, I called the day before to confirm our reservation and pick-up time, and was assured the driver would be on-time. And then they stood us up! Fifteen minutes after our scheduled 6:00 a.m. pick-up time, no HCS car. I called to see where the driver was. The dispatcher was very polite, and assured me of a prompt callback. Ten minutes after that, I started loading our luggage into our car for the drive to the airport. Dispatcher finally called back and told me he couldn't reach the driver, offering the opinion the driver might have overslept. Luckily, it was a low-traffic-problem morning, and we made our flight, even with having to take the time to deal with parking and shuttles. I called back from the road, just to make sure HCS would cancel our scheduled pick-up when we came back. Dispatcher was very apologetic, and offered to comp the pick-up if we chose not to cancel. Kind of pointless, since we would have our own car waiting for us, but it was a nice gesture. Never did find out why they didn't show up as scheduled.

Easy reservations with friendly, courteous & accommodating staff and drivers. I would definitely…read morerecommend! The owner is attentive and handled my special requests well. I needed a gentle driver to transport a friend of mine to a follow-up visit after surgery, and we were not disappointed! The driver he sent was polite, friendly very helpful and patient, not to mention an extremely careful driver. I used their SUV service - all the amenities including a DVD player and bottled water, and it was very clean. I had requested an hourly rental for between 3 & 4 hours and got a great rate that beat the pants off their competition. My advice is to use these guys! I know I will use them again and again in the future.

Arranging for taxi pickups is a pain sometimes. The LA area is full of car service options, but…read moreall of them were ridiculously expensive and not flexible with time. Flat Rate happened to be the only company in a pinch I spoke with who could afford to pick me up at the time I wanted, charge me less than $100 for the distance, and take credit card. A quick call from another airport to their dispatcher sealed my reservation and off they went. I landed in LAX after flying the horrendous US Airways (http://www.yelp.com/biz/us-airways-tempe) my driver was on time and called me as soon as I landed. I made one major with US Airways, which was checking in my luggage. The luggage took 45 minutes to arrive to baggage claim and in the midst of it all, my driver Jorge was patient the entire time. Many apologies later I found myself on the inside of what appeared to be a black town car. There was a couple of bottles of water and snacks that were deemed "complimentary" by Jorge. I decided to pass and leave it for his next set of customers. I was told he was late for his other appointments due to my snafu and so he sped down the highway from LAX to KTown (#1). And as promised, credit card was accepted and charged for $75 (ugh!) for the total distance. Though it was pricier than what I would've liked, it was no less a premium for the alternative (public transit anyone? No car rental for me that night). Would I use these folks again? Definitely. Would it help to bring a friend for the ride next time? I'd reckon so. __________ (#1) I know what you're thinking. Can it. Actually, I don't. But can it anyway.

Very Nice Gentleman, friendly, professional has his Own Business etc.. went and tried his Troy…read moreRides and it was nice (Just like Lyft), but it felt personal! You can pay cash or you can pay with Debit/ Credit cards (I chose cash) I will be using his business again Thanks Troy Rides

chadasan 13h * * by author This was one of the best…read moreride-share rides I have had in a long time! Troy himself picked me up in a Tesla last weekend and drove me to Beverly Hills. He was kind, courteous, efficient and above all ..: honest! I unknowingly left my wallet in the car. About 40 minutes later I got a text from Troy letting me know that he had found the wallet. Later that day Troy brought my wallet back to my home!!! WHO DOES THAT??? He came from about 30 miles away to return my wallet! Nothing missing!! l will use Troy rides again!!! You should too!

So my friends and I decided to rent a stretch Hummer for some trashy, ironic Halloween fun. We…read morefound USA Limo, agreed on an all-inclusive price, and booked our Hummer. He said that it might be nice to include a few extra dollars for the driver at the end of the evening. Unfortunately, when the driver showed up, he tried to charge our card for $150 tip on top of our price. He basically held us hostage until we agreed to pay him out at the end of the night. When we called to get someone on the phone, there was no one available. The following Monday morning, we called our original contact, who was no help at all. He said we should not have paid the driver. He also did not make good on the situation at all. Overall, a fun night with a HUGE BUZZKILL at the beginning. I will never rent from this company again.

Reading the limo rental reviews, I was very concerned about having a disaster, or at the least,…read moregetting hit with hidden fees. USA Regency was completely professional all the way through the process and delivered an exceptional experience for my party of 11. The limo itself was a beautiful Cadillac stretch, with so much room! I expected to be cramped but we had enough room for several more people. Everyone was SO IMPRESSED with the ride. Very cool. Our driver was friendly and professional. He dressed as expected and drove that 3-axle beast with great skill. I booked with Ron, who was extremely informative and patient with me, as I obsessed a little about everything going smoothly. The contract was emailed to me ahead of time and clearly spelled out all costs and fees. There were no surprises, except positive ones. Ron also worked with me to get the cost down to my price range and competitive with some other quotes I had received. I would definitely use USA Regency again.

Always a great time in an amazing car with the best service!!!!…read moreI've been using this company for 3 years and I use them for car service to limo rides to parties. Nick is amazing

I got a quote from beverly limo services over yelp. Communication was fast, pick up was on time,…read morerate was competitive and the ride was very comfortable. I would definitely recommend this company! Thank you