They were very rude and unproffesional to me as well as my mechanic, I…read more would not recommend buying car engines from here. Buy OR BEWARE!!

Ordered a tail light for my 2008 Mercury Mariner, and it arrived in 2 days, just as described…read more Excellent service!

Front door prices, they tell/show you what your paying upfront, no this price then it's something…read moreelse. It's not just subaru, it's all three. Sendell is family owned and ran, however they make that family feel extended to us. I been a repeat consumer for this reason alone. Anyone can sell you a car but these people are not like others.

What an amazing buying experience for me and my niece (20 years old who ) for her first car . John…read moreBistline had so much knowledge and treated both of us with so much respect . You can tell he loves his job . He had so much knowledge but wasn't arrogant at all . We felt so comfortable with the whole buying experience. Which is so rare . Chris King ( one of the owners ) was so amazing and so kind to us . Dealing with a Family owned business is so much easier than dealing with a corporate owned business . It went so smooth and we never felt pressured . Thank you so much to Sendell and John . You made buying a car fun again !

It is refreshing to be treated like a valued Customer. That's what Katie did at our recent visit to…read moreservice our 2022 Tiguan. We bought the car at Hillcrest Volkswagen and had the most horrible experience with there service people. The most incompetent, stupid service people I have ever encountered. They are closed now and deservedly so. However, those incompetent people were transferred to Hawk Volkswagen (don't go there). They are or will ruin that place as well. Had a check engine light come on. Called Hawk. Spoke to the incompetent Amanda (from Hillcrest) she told me I could have an appointment 3 weeks from the date I called! She has no idea how to support Customer's. And there was no talking to her about at least checking to see if the problem was serious. I hung up and called Sendell. Katie was great right from answering my call. Understood the concern and scheduled an appointment in 5 days. When we arrived at Sendell Katie was there to greet us and handled everything; engine light and oil change. Katie gave us regular updates on the service progress. Katie went the extra mile and found a coupon (that we knew nothing about) from Hillcrest that reduced the cost of the oil change and applied it to our invoice which saved us money. This is what Customer Service is and should always be about. I'll be a Sendell Customer from now on.

Sendell gave me $6000 more than other dealers nearby. It didn't matter which car I bought. I got a…read moregreat deal on a new Outlander. My salesman, Derek Huzicko was terrific. He ran a lot of prices for me on various cars that had the one feature I was most looking for (blind spot detection). Ask for Derek. He takes the time to make sure you get the car you want. He doesn't try to upsell you. Also the finance woman did not try to pressure me to get the warranty. The paperwork she presented me with was actually lower than I had been told. She found some fees that I didn't need. This was a great car shopping experience.

We went to a hearing at the local around 1 year ago Ed Mapstone told the local magistrates it…read morehappened and he would take responsibility for his actions after I told the majestrate his mechanic came in my shop and told me Ed Mapstone did this on purpose to my vehicle. Not to mention my work van motor is still blown up to this day. Who would ever go to a business like this little shit hole over the hill. It's been over a year and this owner still took no actions on making this right. Read reviews how his mechanic put his hands on me and threaten my life. 3 years later still has not did anything about his employees actions and my smashed in roof. If you use this shop after my reviews you deserve what ever happens because he will not take care of his actions.

Smashed my van almost 2 years ago owner is a duck he refuses to take responsibility…read more Oh and my blown motor was do to his shop. I got pushed against a door my his mechanic.This place is not where you want to go for service. Run Run Run Run I warned you

My sister made an appointment for running boards for my dads truck and asked if I would go with…read moreher. We were getting them for him as his birthday/Father's Day gift. When we arrive at the shop we were early for the 4PM appointment. We went in only 5 minutes early to check in and drop off the truck. There were two people behind the counter and it took a few minutes for them to be free to talk to us. My sister told the lady she was there for her appointment. The lady asked her name. Couldn't find anything. Asked phone number, couldn't find anything... went through the computer nothing... kept looking and then asked what we were there for/what they were doing today for us. We told her we were there to get running boards installed on my dads truck. She said ok let me go see if we have them here... like ummmmmmm what?!? My sister called roughly a month-month and a half ahead of time to arrange everything. We waited and finally the lady came back and said that they did indeed have the boards but couldn't find a work order or special order. Nothing. I had a picture of the business card with what was being done and price for the boards and installation which my sister sent me. It was their card. Finally after what seemed like an eternity the lady found the barely completed paperwork for the order/work order/appointment and apparently whoever set up the order and appointment took the bare minimum of information and didn't enter any of it in the computer. Thank God I had a picture of the card with quoted price or Who knows what they would of tried to charge us. We were going to wait for the boards to be installed expect there is no where to actually wait inside the store. Let alone barely enough room to move around. They did manage to write down on the paperwork that we were "waiting" on it so that was one thing that was accounted for. We were told it would be about an hour to an hour and a half. We decided since there was no where to wait we would leave and come back. We came back a little early and waited in the lot till it was a few minutes after the hour and a half and when we went in they were occupied and we had to just hang out and keep ourselves occupied till we were told they were still working on it but it shouldn't be much longer. Mind you we are at less than 30 minutes till they closed. 30 minutes to close quickly turned to 20 and then to 15. 15 to 10, 10 to 5, 5 to close and still no truck . Sometime after 6 and us awkwardly standing around in a few different small spaces inside we finally got told the truck was done. I paid and we headed out. The running boards looked great. Job well done. It's been almost a month and they are doing good. We are happy overall with everything. There was good and bad so I want to be fair. Running boards/installation Communication and being ready for our appointment Acknowledging customers upon arrival in a timely manner Pricing/value Time/turn around on work as quoted Overal shop design, flow, aesthetics

First of all they told me it was gonna cost $150-$225 for them to put my exhaust on, and on top of…read morethat said it would be about 2 hours. One hour later my exhaust is on and I paid $120. Definitely coming back here when I need something. Also had some comfy simple lawn chairs in the back for me to chill on while they worked. 10/10 experience I love yall

Called them & said I'm on my way to pick up an 18 foot trailer…read more Gave them the inventory tag # An hour later arrived at their store/ yard The trailer was inspected- licensed & ready to hook up & go. Papers were ready. Signed & Away we went . Very good experience *****. 5 stars

This business goes out of their way to to make maintenance and vehicle inspections as painless as…read morepossible. I use them to maintain and inspect two vehicles and their work has been exemplary. I would not hesitate to recommend their services for both maintenance and vehicle purchases.

What a RIP OFF! I have never been screwed over by anyone as…read morebad as these bunch of clowns. I am shocked by how can a business that respects itself can just blatantly steal a customers money and then not even have the respect to respond to emails once you return the item bought. I purchased a transmission and it did not work, I corresponded withe the rep I purchased it through and once they received the part back they stopped responding to emails. Now they have the transmission and my $1,500.00! Buyers beware! Scam alert!

They are not only knowledgable, but helpful. I am shocked at how much you can trust them, but how…read moreawesome. Call Dennis personally and tell him what you want, he will get you whatever you need. I recently bought a CCM for my 1.8T and it fixed my issues, he led me to the right place and helped tremendously. Buy without fear.