So I had a dilemma with my prior insurance company that I was with for 6-7 years. Long story…read moreshort,they were not very personable,not very informative and always seemed bothered if I had a question. They had also moved and it was inconvenient for me.With that said I finally shopped around for a new insurance company for my 2 commercial vehicles,general liability,workmans comp,condo insurance. I yelped insurance companies in my area and MTM came up and had great reviews. I called and was connected to Laurie(owner also). Right off the bat she was everything I was looking for in a agent. She was informative,personable,straightforward. There prices were very competitive and seems to carry very good companies for coverage. I hope this is a start to a long relationship with MTM and hopefully I won't have to shop around again. Thanks Laurie!

Every dealing my family and I have ever had to have related to our insurance has been handled in a…read moreprofessional, accurate, and timely manner. Patti goes above and beyond whatever is needed for me, or my family when in time of need. Whether it be a simple question, a cracked windshield, or a car accident, MTM and Patti as well as the entire MTM crew is there for you. There have never been any problems with any of our dealings with MTM. Actually it's a pleasure to call, and speak to anyone there no matter what your problem is at the time!!

Melissa is first rate! She was extremely helpful and made switching insurance providers a breeze…read more She even saved us some money too. Let her take a look at your coverage needs; you won't be disappointed.

I've been working with Melissa for YEARS and have all of our homeowners and auto policies through…read moreher. There are many reasons why I choose to work with her but her responsiveness and customer service surpasses all others. Whether we need to file a claim, get a windshield fixed, update our policies, or get a reference number she is always very knowledgeable and provides us with all of the information that we need to move forward (not just the phone number.... she'll send phone number, what to do, and our reference numbers- it really makes the process painless). I truly appreciate the way she is able to walk us through the differences in policies / option including their implications and what it means for me, insurance can be very confusing and her ability to help us understand everything ensures that we are making the right choices for our needs and budgets. Thank you for all you do MAC Insurance!

I could think of so many wonderful things to say about Tony and his team at State Farm, It is where…read moreto begin is the question. We have been members of State Farm in Manchester NH with Tony Capraro for many years not only covering myself, our many automobiles, and our home, but also offering other services such as retirement planning. They have always provided outstanding service with a smile. Not only is Tony a leader in the industry he is also a social activist ensuring our community grows stronger. Thank you Tony and team for always standing by! Sincerely, Robin

We have homeowners and car insurance with Tony. Had questions about Medigap plans. Tony pointed us…read morein the right direction, would recommend him to anyone. The office is very professional.

Apparently from the other end of the spectrum, I have been using Norton Insurance for the past 35…read moreyears or so, and have not once experienced so much as a hiccup or misunderstanding. To my knowledge, Chris has for the past decade or thereabouts doing an outstanding job for me as did his parents before him. Chris has always called back within a few minutes (he _does_ have other clients to deal with, which _I_ understand). We have had a number of auto claims over the years, and all have been handled painlessly.

Norton Insurance has been Agency for over 25 years and I have never had an issue using them. Chris…read moreis very knowledgeable about various legal and financial aspects of insurance. And he is located just a few miles from the Mass RMV in Fitchburg i would recommend Norton Insurance.

Ermir Karaja and Claude Wingfield are some of the laziest and unprofessional loan officers I have…read moreever had the displeasure of working with. The unnamed underwriter is also an absolute amateur. They have extended our closing by almost a month and we still do not have a clear to close. The continue to ask for documents and information that could have been obtained a month or more ago. A proper underwriting review would include a full list of items needed to close not a game of tag and back and forth. They won't even pick up the phone to contact the HOA or insurance companies to obtain the information, they hide behind emails. I had to call myself and get it for them. I have called Ermir several times to get this finalized and he hasn't returned even one of my calls. If you are looking for a mortgage company don't use Pinnacle.

I recommend Matthew Fitzgerald and the team at Pinnacle Mortgage Corp to anyone shopping for a…read moremortgage in New Hampshire and Massachusetts. From pre-approval, to underwriting, and through closing, Matt was attentive and timely with answers to our questions and concerns. Matt's communication is excellent and his expertise made the loan process painless. Matt's white glove service absolutely sets him apart from other brokers, which makes my recommendation of him and Pinnacle a no-brainer.

HTA Tax Prep is great to work with. They have done our business and family taxes for years,…read moreaccurate, professional and affordable.

Excellence in customer service! Best prices! Kessler Farm residents, get your personal insurance…read morehere as they also cover the Master Policy.

Very nice people at E&B and they do they best they can. It's their underwriters that are the…read moreproblems, specifically MMG who is not only incompetent but actually dangerous! When I went to price out my auto insurance with another carrier (which was 50% less) I found out MMG charged me for an auto accident I wasn't involved in and refused to offer any assistance in rectifying the issue. Horrible, horrible company with the worse customer service I have ever encountered in my life. They make Comcast look great! If E&B wants to put you through MMG, my advice is to run, not walk.

I rarely leave negative reviews, but my experience with the accountant was so appalling that I feel…read moreobligated to warn others about Gerald F Paolilli. I contacted him with a few reasonable questions about my return that he prepared. I was immediately met with passive aggressive attitude, condescending comments, and a complete lack of professionalism. Rather than answering basic questions, I was told to "go elsewhere" and also to hurry up and pay the invoice. I wasn't being difficult, I just wanted to understand few things. Apparently, that's too much to ask this accountant (who is clearly a miserable person). I have never been treated with such blatant disrespect by a so-called professional. It's honestly shocking that someone like this is running a business. If you're looking for an accountant who is patient, respectful, and willing to communicate, I strongly suggest you look elsewhere. Avoid Gerald F Paolilli at all costs if you value being treated like a human being.

Outstanding accountants. We have worked with Roger for several years and have found him to be…read moreextremely knowledgable, approachable, and professional. He has always been patient about answering my myriad of questions. I give him the highest possible grade--and the rest of the firm as well.