Dealt with an extremely rude, incompetent, nasty girl named Mandy, Sarah Smith's assistant as well…read moreas Sarah herself, when I asked for a copy of my will you would have thought I asked for their kidneys, never got return calls, had to consistently call them myself, took over a week and they were so 'put out' and rude at the request, but finally agreed and i was told one price and to be ready to pay when I picked up my copy; they didn't have the invoice ready and kept me waiting 30 minutes and then is was wrong. When I questioned the discrepancy, Mandy looked at her wrist (no watch was present) and stated "I've wasted enough time with you"!! you would think an attorneys office would present a friendly, competent office, but they could care less about clients. Stay away from them!

I was Mr. Mullavey's secretary for a time in 1992. Their law office was very behind the times in…read moreterms of technology, so everything was unnecessarily difficult as they insisted on running their office in the dark ages. Mr. Mullavey was focused on the most minute details of his secretary's desk more than his own practice (micromanager). I saw evidence of a long line of former secretaries at that desk, not to mention what other staffers hinted at to me directly about Mr. Mullavey's difficulty holding onto secretaries and how impossible he was to work for. Then he was nice enough to take a few secretaries out for lunch on Administrative Professionals' Day to a nearby Ballard seafood restaurant. I never will forget the FIRST thing that came out of his mouth as he finally started to speak to me as a human and not his drone: "Don't you think you will have a hard time finding a husband at your current weight?" I guess he didn't know I had already been married for 9 years in the past. BTW, I was only 40 pounds overweight at the time, and at 5'9" I carried it pretty well, am a fairly snappy dresser for work and don't have too shabby of a face, and worked out a lot then. Needless to say I didn't work for him much longer. BTW, I've been happily married for a second time for 14 years now. I'm sure there are really nice staff and attorneys who work there, but Mr. Mullavey was a piece of work. I hope they have Microsoft Word by now...

Working with Richard was extremely positive. His expertise is extraordinary and I am very pleased…read moreto highly recommend his services. Professional, direct and responsive are some of his Law Firm qualities.

Not having a clue about selling my home that wasn't through the usual real estate agent process, I…read moreneeded expert oversight from beginning to end. Richard responded the same day to my initial request and all my questions through the process were answered quickly either by phone or text. The contract and documents were amended from his input and to my benefit. Cost was a flat rate and very reasonable. No indication that there might be more cost down the road. From initial inquiry to funds from the sale in my account went quickly. I'd like to think I've found a trustworthy attorney for any future needs.

I am very disappointed in the lack of service I received or did not receive. I left 3 voicemails…read moreasking for an intake appt to discuss conservator processes and no return phone call. We are a family of busy physicians, and I don't have the time to chase businesses. I'm completely surprised they have good reviews given this experience.

I want to update my review, we finally completed our relationship (2-years later) with Northwest…read moreElderlaw Group and Janet Smith. I believe this was one of the most difficult cases the industry has seen. Without Janet, we would not know where my brother is today. His wife was going to take him out of the country to one with social and "free" medical where she has dual citizenship. My brother who saved a million dollars for his retirement is now reduced to go on State pay medical. Due to his wife gambling ALL the money away. It is important that you have the right representation for your case. Know the RCW Laws for the vulnerable adults and that spouses have a fiduciary duty to their spouse. We are grateful to Janet Smith. Without her help, we would be lost and sad and no know where our brother is. Thank you, Janet. You are our saving grace.

Extremely helpful with a stressful estate situation. Helped set me on the right path with excellent…read moreadvice and answers. She even emailed me a form. If I do choose to go with the probate path, I will be going with Betsy for sure. I spoke to two attorneys and Betsy was more helpful!

Am I giving five stars for a will and health care/power of attorney document? Yes; yes, I am…read more The process was beyond easy. Answer a few standard questions, chat about your impending death, and whammo! You've got yourself a legally binding will, power of attorney, health care advance directive, etc. Betsy also told us everything about death we wouldn't have even known to ask. Plus, she and her husband even come to *your* house for a signing party so you get the documents right away. It wasn't cheap, but check to see if your company has a legal plan (ours paid for almost everything!). But it was thorough, painless, and quick. Just like I hope that impending death of mine will be. (FYI: Betsy knows all the good ways to dispose of your body: cremation, burial at sea, composting, being turned into a tree ...)

I would choose friendly, Ballard-based Ivy Law Group any day over higher priced, slick, larger…read morefirms. They handled my complicated and stressful divorce with skill, dedication, and compassion. I plan on returning to Ivy Law Group for estate planning and any other legal matter that may arise.

I just spent about 15 minutes on a free consultation to ask questions about modifying my child…read moresupport order for post-secondary support. Ruth answered every single question I had with patience and understanding. Clearly, she is very experienced and exceptionally articulate in handing these sensitive types of cases. It was a wonderful consultation - I can't believe I'm writing this about a conversation like this. I can't recommend this firm highly enough. I won't go anywhere else!

Jamie and Erin have been great helping me prepare my will. They were patient and offered correct…read moreways of accomplishing what I needed. something I would not have been able to do online by myself. Highly recommend! They provide in person or video visits also.

I would NOT recommend this firm - if you value your time and believe it should be respected…read more Over a month ago, I scheduled a living will consultation with Jamie, for Dec 5th. Requested the day off from work. Set up 2 more key things for that same day (we all know about limited free time!). Appt is this Wed. Today, Mon, I got a message they'd need to reschedule -- because Jamie would be attending a "skating event" with her daughter. Really?? Is this a law firm?? Is this the way you treat clients coming to you for serious matters? You're not running a cupcake business. How utterly unprofessional and disrespectful.

Unless you have a simple marriage or divorce issue they are not interested. Anything complicated…read moreseems to throw them. I would avoid

Though most people don't ever hope for a divorce, those who go through them hope for a good one…read more And one way to have a good one is of course to have a great lawyer, but perhaps also to think about the process as a way to come to mutual agreements about moving forward, as opposed to a battle of separate interests. For those who lean toward the former approach, Adrienne Keith is a fantastic resource, not only as a lawyer but as a calm, steady person. She works in Collaborative Law as well as mediation, and is active not only in volunteering but also in writing an insightful, funny, sensitive blog about divorce and family law-related topics (http://splitsvillenews.com/). While I didn't technically utilize Collaborative Law (she provides legal divorce services other than just that process), Adrienne was so helpful in carefully walking me through each step of the process, always calm, professional yet warm, and perfectly prepared. I truly appreciated her attitude of non-combativeness and of working to find mutual solutions to sticky issues. Should you find yourself or know someone who's in the situation of needing representation through a divorce or family law issue, do yourself a favor and get in touch with her. Plus, on the way out of the courthouse she handed me a really thick envelope....When I got home, I opened it. A lovely bar, of bittersweet chocolate. What more can a girl want when she gets her old name back?

This practice offers extremely costly intake consultations ($525/hr) for junior lawyers. I talked…read moreto 3-4 other attorneys who offered me complimentary consultations, 2 of whom told me never to pay for a consultation as it indicates a firm that uses it as part of their business model because they can't drum up enough clients. $525/hr for a consultation is also just an absurd amount when most local employment lawyers are charging $300-350/hr when they actually work on your case.

I don't write reviews - good or bad - very often BUT I had to stop in and say that Ada Wong has…read morealways been so helpful when I consult with her. She is equal parts knowledgeable and tenacious. I recently met Jenna Labourr, who was just as helpful. TRULY A GO-TO LAW FIRM.

How often do you get an attorney who spends quality time on the phone with you before getting a…read moreretainer. This is a very honest trustworthy person. I highly recommend you check in with this attorney if you are looking!

I am very unpleased with my experience with this Law office. This office has not contacted me…read moreregarding a case they have been hired to represent me and my daughter for. The office had court in November of 2025 and filed motions without contacting me regarding the information. Very minimal information was given to me and it is still impossible to get in contact with Josh. He FINALLY contacted me April 1st 2026 to vaguely information. When talking to his receptionist I have been disconnected, hung up on and not taken seriously. I would not have this law firm represent me in any case. Untrustworthy and does not have clear communication.