It was strange with tables and chairs but theywere very nice and sent me in the right direction.read more

Robert Toale and sons picked up my mother in error. Not there fault. But when I tried recover my…read moremom's body they stalled us for 2 days. My funeral home had to prove I already paid there funeral home and made me sign documents to release her. Two days! You are the low life of funeral homes. I hope all your parents die and get list for 2 days so you know how it feels. You are greedy human garbage. Your staff is disrespectful!!! You are heartless pieces of crap.

I normally do not leave negative reviews, but after giving management over a month to respond to my…read moreconcerns, I feel this experience needs to be documented. My concerns are specifically related to Funeral Director/Location Manager Kay Waites. Amanda and Debbie, however, were both wonderful to work with. During my mother's arrangements in early February, there were repeated documentation errors throughout the process. My address and my mother's address were entered incorrectly multiple times and even combined together in some documents (for example, my street number with her street name and vice versa). My grandmother's name was also used in place of my mother's name on multiple occasions. The document links had to be resent approximately nine times over several days because I repeatedly had to point out errors that still had not been fully corrected throughout the documents. In some cases, one section would be fixed while the same incorrect information remained elsewhere in the same paperwork. When I arrived to pick up my mother's ashes, the signage still displayed my grandmother's first name. I also picked up the death certificates at that time, only to later realize the address was still incorrect and required a state amendment and additional waiting period to correct. Due to the volume of errors, I became concerned enough during the process that I directly asked for confirmation that my mother's remains were being handled correctly. During the process, Kay told me she was "juggling 20 families at once" and agreed when I expressed concern that this seemed like too much for one person to properly manage. On April 6, I contacted Area Manager Duane to formally document these concerns. Although he initially acknowledged my email and stated he would investigate, I never received any follow-up despite multiple follow-ups and more than a month of additional time. I have retained emails, text messages, photographs, and documentation supporting the concerns outlined above and am happy to provide them if necessary. Because I never received any follow-up from management despite multiple attempts to address these concerns, I was ultimately left without any reassurance that these issues were taken seriously or addressed internally, and I felt the need to warn others about my experience. I have since heard from multiple reliable sources that similar issues had occurred previously, which makes this experience even more concerning. This was already one of the hardest periods of my life, and having to repeatedly correct legal documents and identity information during my mother's arrangements added an unnecessary layer of stress that no family should have to experience again.

Emma was courteous, concerned, and helpful in the process that was transferred to her from Lemon…read moreBay.

When my husband was under Hospice care I was advised to make final arrangements sooner than later…read more Leslie explained options clearly and patiently. She didn't try to talk me into extra services. Everyone I delt with after my husbands death was kind, understanding, respectful, and very efficient. The team that came to our home to pick up my husband was wonderful. They didn't rush my final goodbye. The office staff made everything as easy as possible for me and kept in touch even after I had Jim's ashes.

My father passed in 2024 and he had already chosen this funeral home. They came and took care of…read moreall aspects. My brother and I chose the basic package and they took care of everything. Even delivered his ashes to the national cemetery. Every few months I receive an email asking if I need anything and giving me tips on dealing with grief. I hadn't realized they posted an obituary online until I heard from one of dad's old friends. I ended up posting pictures and messages for the next few months. Really helped me and really impressed me. Thanks for everything during a rough period of my life.

I was not in a good place making arrangements for my mother (7/11/22). Less than 30 hours later…read more(7/12), plans changed & I cancelled via phone call and email. I called the establishment and was told to get a typed statement that I cancelled the transaction (7/14) to begin the process of my refund. On 7/25 I was informed that I wasn't due a refund; why did it take this long to inform me of this? Not listed in the terms and conditions and above the signature, (I will admit I missed it because it wasn't with the terms and conditions), "If you purchase this Agreement anywhere other than Firm's place of business the following applies [...] Purchaser, may cancel at any time [...]" I asked Sarasota and their holding company in Gainesville where the heck was I supposed to go to make the arrangements, across the street at the convenience store? What kind of place takes advantage of one grieving? I was told it is up for interpretation for how the statement was phrased. The advice was I could get a broker to sell the niche to which I paid $4.461.00. I tried to pay with a credit card & it wouldn't go through even though I had funds to cover it; ironically my debit card went through. My credit card company told me no such transaction was ever ran through the system on 7/11. They knew I could reverse the charge using a credit card. They used my venerability to swindle me out of my money. A funeral company?? Despicable. I have tried several avenues to get my money back and I am still trying (9/5). DO NOT GO HERE.

Does not get graves sealed properly!! Could smell the decaying bodies! Wasp nests all over…read moremausoleum! The place is filthy and unkempt! Did not get what we paid for!! Office staff does not care and is very rude! Do not pay to have your loved ones buried here!!! What a shameful place!!! Mausoleum was supposed to have stained glass windows, benches and music, never ever done! So buyers beware and know your loved ones are not taken care of here! Even the flowers get stolen from here!!

I can't imagine a worse experience. It started with being given the wrong person's death…read morecertificates to being given wrong burial instructions. Why wouldn't a funeral director know the rules of operation for the National Cemetery for veterans? Especially when All Veterans is the name of the business! I was told that the cemetery would call to set up the burial so that the family could be there when our loved one was laid to rest. Instead I received in the mail a packet with the section and grave number where he was already buried. It was devastating for the entire family. We all felt that we didn't have the closure we needed. When I think of him buried with none of his family there just breaks my heart.

Our family used the Englewood location. Cathy was so helpful and caring at this difficult time…read more She kept us informed, shared good need to know information, even did the prayer cards, and obituary for us. I would highly recommend Cathy at All Veterans-All Families.

Wow! We had been told this was known as the "Arlington of the South" and were driving past on our…read moreway to somewhere else when we saw the entrance. I actually pulled a U turn. So glad we chose to stop and take some time out of our day to consider the meaning of this important venue. We don't have immediate family buried here but we felt connected to everyone when we departed. My husband and I were both moved to tears reading the quotes and inscriptions from and about veterans who served their country. Besides the quotes, there are multiple displays with photos and captions that tell the story of war. We hope that young people will be encouraged to visit this site to read about the lives of veterans and the deep impacts that their past service has had. Our veterans maintain and uphold the freedoms we enjoy because they chose (and still choose) to step up to defend those freedoms. The folks who put this venue together got it right. Thank you for reminding us of the sacrifices our service members and their families made (and continue to make) on our behalf. I am recommending to everyone that they visit this amazing site. Just be respectful and keep things quiet to honor the brave souls interred here as well as their families. They earned our respect.

As a Licensed Funeral Director, I spend much time in cemeteries... but the National Cemeteries…read morewhich are for Honorably Discharged veterans, their spouse, and their disabled children; these cemeteries offer top tier service, scheduling, and bronze grave markers. All the employees are veterans and the discipline, organization, and commitment to serve their fellow veterans is something I admire. The National Cemeteries in Florida are nature preserves full of hawks, egrets, deer, rabbits, and even alligators. You can picnic there, but please avoid the puddles.