While traveling to FL from the Atlanta area, we had a malfunction of our 2023 Highlander A/C,…read morenoticing that it was not cooling. When my husband called and was connected with the service department, he asked the receptionist for an appointment to come in the same day within two hours when we would be arriving in Valdosta. She ended up kindly giving us a time to come in and told us to ask for our service rep Antonio. When we pulled up there were a few cars in the check in queue as it was a busy day at the dealer. After about 15 minutes, Antonio got us checked in. Before an hour passed, Antonio came to us in the waiting area to inform us that the problem had been identified by the service tech as an object from the road having made a hole in the AC condenser... not good news, fortunately thanks to Antonio and team... this will be fix by Friday hopefully by mid day...And one observation, there are a lot of employees at this dealer in some areas seemingly hanging around not doing anything. Is there possibility some connection between this and the two star rating? My husband and I spent the first fifteen minutes looking closely at a brand new 2025 4Runner Limited, sitting in it, looking at the sticker and not one sales representative ever approached us even to say hello or how we were doing. Things that make you go hmmm. This a high 3.75 rating for customer service.

I have done business with Valdosta Toyota on two different new trucks and I've always been happy…read moreand satisfied with the customer service I've received... I recently got my 2019 Toyota tundra serviced at Valdosta Toyota and I have to say my service advisor, Joshua Ventura, was awesome! Very knowledgeable, very polite and he tried to save me money wherever he could, which I really appreciate. Everything is so expensive right now. It really matters when someone goes out of their way to help you save money.

Cannot beat the service I received today!!! Start to finish was seamless. I was never pressured to…read morepurchase something I didn't want, and I was treated great by everyone. I met the owner, he was great. I won't hesitate to purchase my next vehicle here! Thank you,Landon!!

I really liked the people at O'Steen . I felt they were very fair and honest to deal with . I had a…read morevery informative sales guy (Jeremy ) and also Wes was helpful as well . The sales manager JR was upfront and personable .i would not hesitate to drive up again to Valdosta.

In searching for a good used car a co-worker referred us to Imperial Auto Sales. We went and found…read morea great car at a great price. Jesse was great,so personable and friendly, the best part was that he was not at all pushy. Best experience, 100 percent recommend.

Thanks to Tony and Imperial Auto Sales for helping us find the perfect Jeep Wrangler for our…read moredaughter. This makes three awesome deals we have gotten from them. If they do not have exactly what you want they will find it.

They suck!!!! women who work the service dept are paid to sit and lie to customers and I hope the…read morepay is well. My daughters KIA sat at that new dealership for two weeks without being touched, when I ask why the reply was we only have one tech. I went there to talk to him as to why, they said he was out that day. LONG STORY SHORT,I took the Kia to O'steen VOLKSWAGON AND IT WAS REPAIRED WITHOUT THE BS. The entire staff was so helpful and no BS. I expected better from a business with a Langdale name attached to it. Very obvious not the case here. You should rename it to, bring you car to Kia where service is a joke. Well Yall have a great day at Langdale,keep the the below par customer service rolling boys. Yall Are great at it!!!!!!! Got to leave one Star only because it won't let me leave 0.

worst place to buy a car, can't call ya back after you purchase a vehicle, incompetent title…read moredepartment that sends your license information to incorrect county takes zero accountability for their error. Steer clear from this dealership, Kelly the manager will tell ya she is gonna call ya but she won't, terrible leadership and all in all service.

Parts dept and service dept have the rudest people ever! As…read morea business customer service is important in every dept, and it has turned me away from ever wanting to purchase a car there

Service only. We were traveling from Chicago to Florida with stopover in Valdosta…read more We need oil change, called dealer and they said 60-90 minutes . I was in and out on time , they even rotated tires and washed car. Even better there was No Charge since first service covered by Honda . I assumed you had to go back to original dealer, you do not . Nice waiting area also where you can work grab coffee.

Loved my gently used 2002 Saturn I got from Bennett motors back in 2004. I could have kept it for…read morequite some time had somebody not totaled it rear ending me. Staff is friendly and well known around town for reference. I have test driven many other vehicles of theirs recently and I always find they're happy to let the customer really see if it's a good fit before purchase. I can tell they're picky about the condition of vehicles they put on their lot because the cars are always well taken are of and clean. I recommend Bennett Motors for a used vehicle.

If you're a college student or a young woman in need of a decent used vehicle, go somewhere else…read more These people sold me a 2003. Ford F-150 with a bad fuel pump, and they won't fix it. This is a shady business. Even the paperwork tells different stories. One paper says there's an implied warranty; one says there isn't. It's been more than 30 days, and they haven't turned over the title yet. They've given me different stories on that, too. The office manager had even implied that the situation is my fault. I guess it is. I should have gone somewhere else.

Update-I did receive a call from the local GM and he sternly expressed to me why I couldn't be…read moreprovided a different car and why they kept using the same mechanic. He also stated that he drove my car after this 3rd fix and it was running fine. The service manager said he drove it after the 2nd fix and it was running fine...but after I took it on the highway the coolant was boiling and the fan under the hood stayed on after turning off the car. That gives me reason enough to believe it is not fine...Anyway, for anyone interested in purchasing a vehicle from here I will say PROCEED WITH CAUTION! With the money I spent on this vehicle, I could have saved to get a cash car. Even if the cash car needed repairs, I could take it to a capable mechanic without having to continue making payments.

Worst mistake of my life!!!! Purchased a 2013 Nissan Altima from the Valdosta, Ga location. The car…read moreran hot in 11 days!!! I called Car Mart to make them aware. Was told to drive the car to get a diagnostic. I was like the car is running hot!!! I did just that!!! Took it to a Firestone location. Diagnosed as needing a thermostat replaced. I did notice that posted everywhere in the shop are signs stating, "We DO NOT perform oil changes for Car Mart, if you would like to have the service done it would have to be paid out of pocket!" I was like, "Ok what is up with that." Spoke with Firestone concerning this because of course that's where I got the car. When I spoke with them about it, I knew it was going to be an issue!!! Anyway, so I called the service dept and spoke with Evan and he stated that they don't trust Firestone and they will have "their" mechanic diagnose and repair. I knew then that it was going to be a problem, especially after speaking with Firestone and their issues with Car Mart. I was then told to bring the car back to Car Mart to sign the service contract and to take the car to Renita at American Rent-A-Car. Unbelievable!!! They want me to continue to drive a car that is running hot!!! I did just that!!! It took 2 weeks to get the car back!! "Their" mechanic diagnosed it as a faulty reservoir. Not!!!! The car ran hot 10 minutes after getting it back from them leaving me stranded on the side of the dark road for 6 hours!!! I am a disabled breast cancer patient that can't sit that long. I called CarMart back immediately and was told to have the vehicle towed back to Renita the next day. Now as no surprise, the engine is blown!!! Fast forward to today 05/25 and the car is STILL at that shop and I've been promised this vehicle since 04/02. They have had the car so long since purchasing that the registration has expired!!! The temp tag was 6 weeks out!!! I've filed with BBB, called corporate, and reached out to GM. Nothing!!!! I asked for a trade and was told that it was past 7 days so they couldn't do that. I was also told that if I wanted something else I would need to do another application and be approved for two cars!!! Plus an additional down payment!!! I asked to have the vehicle taken to my own mechanic and was told that I would have to pay for repairs myself!!! When signing paperwork I was told that the vehicle could be taken to the mechanic of my choice, but apparently that's not the case!!! I am so over this company and their lies and lack of communication!!!! DO NOT DO BUSINESS with these people!!! I don't know what happened to the old management but these new people are ridiculous and it won't be long before this company is out of business!!!