The most unprofessional salon I have ever had to deal with. I received exactly one email after…read morebooking my appointment and never received a call or text message for confirmation or any additional information. The day of my appointment came -- one day prior to my 10-day vacation, mind you -- and no one answered the phone at the office. I called when the salon was supposedly open, so I ended up leaving a voicemail, which no one returned. After the call, I received an AI message asking how they could help me, and I replied, "I want to confirm my appointment for today." The operator replied with my appointment details and asked me to confirm if that was the correct appointment. I answered "yes," and it replied that my appointment had been confirmed. Almost two hours passed. I was five minutes from the salon and called because I ran into traffic and was worried I would be late. Well, it turns out I had no appointment because my supposed lash tech no longer works there, and no one bothered to inform me via email, call, or message. I asked if I could be seen by anyone else, and they said no. And to top it all off, when I asked why I wasn't informed earlier so I didn't have to drive all the way to the salon, the lady said, "Yeah, that's my fault. I was running late to work today." Disappointment is an understatement. Horrible customer service. All in all, I am grateful I didn't give them my money.

The staff was friendly and helpful. Olivia was amazing! She walked me through each step and I was…read moreso relaxed I could have fallen asleep. I love the look of the last lift!

Jaimee does a fabulous job! I love my lashes and highly recommend her! She knows her trade and…read moremakes you very comfortable! She is strategic about placing the right length and curl of lash with your eye

From the owner: Create your perfect look with custom lash sets in Louisville! Whether you want a natural or bold…read morelook, we’ll design the lashes just for you. Call now to enhance your beauty! #CustomLashSetsLouisville #LashArtist

I've been going consistently to Deka Lash for 6 months now. I've been very satisfied. I see some…read morereviews with complaints about lashes falling off, but they are very up front with how to take care of them and what to avoid. So, being an instruction follower I have had zero problems. I've also seen complaints about the subscription. It's very clear that when you want to cancel, you call the number and follow the prompt for "subscriptions" and they help you. You do need to give a 30 day notice and then like magic you are cancelled. It's not hard. I am cancelling my membership only because I don't need lashes every 2 weeks. I can go every 3. But for those needing every 2, it is a great deal and a money saver.

I absolutely love my lashes! It saves me so much time getting ready in the mornings. I've had mine…read morefor about six months and could say nothing but great things about them. I think people that have been losing lashes quickly aren't taking care of them properly I've rnot experienced that at all. Definitely give them a call.

Oh...my....wow!!! When I gazed into the mirror, mirror not on the wall (in my hand), I saw that I…read moream the fairest of them all! You spend a pretty penny on these types of services and sometimes they're good, sometimes ok, sometimes great. On some occasions, you get your money's worth and even more. I always keep my expectations realistic. This artist exceeded them. Thank you, The Brow Boutique. You will definitely be seeing this pair of brows again. Whew, I can't wait to get in front of the camera now for my passport renewal photo. You know a helluva good job was done when you're excited to have your photo taken for the government. And what a beautiful salon, from the front desk to the aestheticians to the plant life to the clientele. The client after me came early and offered both of us coffees from up the street. Highly recommended!

I paid 20 dollars just for them to rush my eyebrows and not how i wanted them and on top of that…read morethey cut my eyelids cause of how bad of a job they did.

Lash Louisville is my new favorite spot for eyelash extensions! I was looking for cheaper options,…read moresince places I have been to in the past were outrageous and nearly impossible to book with. Jennifer runs the place on her own and is such a sweetheart! Always friendly and was very accommodating. I like my lashes super long and voluminous and she did them exactly the way I liked! The inside is very cute too, which a recliner you can relax in while she works on your lashes. Love this place!

Let me start with how amazing Jennifer is, not only does she love her job and do it well. Her…read morebubbly and happy personality is a delight. From the first time she did my lashes to over 7 months of lash fills, I enjoy coming in to see her. Each session is a different look, its to the point that she knows exactly what I want. From our numerous lash sessions, I have also gained a friend. Thank you !

Courtney knows my skin now & recommends treatments & skincare that are perfectly adjusted for my…read moreskin needs & season changes! Skin needs met, my face feels amazing post salt facial!

I got the Luzern Collagen Boost Facial with Dermaplane. First timer here for the Dermaplane and my…read moregirl Kelly was absolutely great. She was the absolute sweetest and made me feel completely comfortable the entire time. She was very knowledgeable and helped me stay calm and addressed my concerns. She let me know exactly what she was doing during our appointment so my mind was at ease. Not to mention the massage after the facial was complete fire! 100% great. I felt a little pressure checking out to buy the products before I left at the counter. However, I'm glad I made the splurge on them! The products have already helped me after the facial. I cannot wait for my next appointment!! I'm thrilled I found this cute place and the results so far!

Bad business. I was 5 minutes late and they denied service due to my tardy and still charged me.read more

I have been to Lumi Skinbar a few times for a bar facial, and once for an eyelash and brow tint…read more Every time I have visited the front desk is always super welcoming and the staff members are always great too. I have had the regular bar facial and they tailor it to you and if you have any issues you'd like them to focus on. The bar facial is done in an open area where other guests are also getting treatments done. If you want a private facial or another service you can pay extra for a room facial or room treatment. I also had the eyelash and brow tint as a bar treatment done in the open area. Demi M. did a great job at both and was very helpful in deciding the shade to go with. She did warn me that my eyebrows could be a little much the first day but after showering the dye would wash off my skin and it would look good. She was right they looked great after and lasted about a month, it was nice to not worry about wearing makeup! The bar facial and treatments are nice because they are cheaper than other spas and salons in Louisville. Bethany S and Alexis A both do a wonderful job with the bar facial. Both are very knowledgeable about the skin and explain each step to you. The inside design is also very cute it looks like a Pinterest board all of the decor is very cute. I did see on Instagram they are moving to a bigger location soon, I can't wait to see the new place I am sure it will be just as pretty inside!

I was in Louisville for work and needed my brows touched up and came across Cecilia as a…read morerecommendation from a friend. She touched up my powder brows and added in a few natural looking strokes near the ends. Her work is fantastic and I am very happy with them. She provided detailed care instructions and sent me home with everything that I needed. Her prices are very reasonable and she is easy to chat with. She also offers additional services like lash extensions and lifts, tinting, and some aesthetician services. I did also get my lashes lifted and tinted and I loved how perky they were. Absolutely fantastic.

From the owner: I am a woman owned business that strives in making sure each client leaves my space feeling like we…read moreachieved everything they wanted. I’m personable & want this to be a safe space for everyone who walks through my door. I was trained in Las Vegas, Nevada & I specialize in Permanent Makeup & lash extensions. I also do lip filler, & am constantly trying to grow my repertoire.

This is THE place to get a wax. So yes, I am a guy, but hey we gotta keep things in order too…read more Jenise was so amazing. She was super friendly and kept great conversation during the process. If we were not moving out of state, we would come back all the time! Thank you again, Jenise. We wish you and Louisville WOW spa the best!

Had the best and most positive experience (as much as you can when getting waxed) with Jenise. She…read morewas so informative, patient and calming while she expertly did my wax. She could tell I was nervous and went out of her way to make me laugh and comfort me as much as possible. Really appreciated not only the top notch service but the overall experience as well. Would recommend to anyone looking for any aesthetician services!