My fiancé went in thru ER with shortness of breath. At one point he dropped to the floor in the…read morerestroom and his oxygen went way down. Dr. Kenney and the nurses and respiratory techs (I can't remember all the names!) literally ran to him and six or seven people had to wrestle him to get the oxygen mask on because he was out of his mind. He was admitted (yes it takes hours, but while we waited for a room he was alive and getting treatment.) Turns out he had clots in his lungs and legs. They kept at it until they got an answer and fixed it. Four or five doctors were consulted on his case. Was it pneumonia? Was it a heart problem?, etc. While he was in the hospital he had neighbors who screamed at the staff calling them names and generally being crazy. There was another patient who attempted suicide and they got to him or her in time. There was another patient who barfed in the hall and said "F**k you'", well, you get the idea. Give them a break. It's a 12 hour shift and if you are polite they will bend over backwards to help you anywhere in that hospital. I've been there, my mom has been there my whole family, and they have always been helpful and have gotten to the bottom of things. Be polite. More flies with honey and all that. Grow up. Cut the entitlement crap. My fiancé's PCP came every single day of the ten days he was there.

So it's 4 days later and AC is still not fixed. Currently 83° in the room. When water was requested…read morefrom the nurse it is not delivered. And God forbid you want to order food, it will most likely be wrong or not delivered at all. -10 Stars!!!

This is now a Henry Ford Hopsital with only a fraction of the standard of Henry Ford Main campus…read more The treatment of my dad during his ICU stay was horrendous. I've never seen a staff so eager to usher in a patient's final stage of life. A staff of draculas. Nurse Practitioners Nikki and Manny have some of the worst bedside manner I've ever witnessed and experienced. These people are offended when you expect them to do their job with the utmost care and concern. They were rude and combative the entire time. My dad went an entire day without a feeding tube unbeknownst to me. They simply did not care. I'm really regretful that my father took his last breath here. Horrible staff. Only three ICU nurses provided proper care. The rest need to get into door dashing.

Hubby having surgery and they took him back for pre and they didn't even have me come back before…read morethe took him to OR!!! Horrible!!!! I am so pissed!!! I hate this place for sure! If something happens to my husband while in surgery I am going to go off! This is the last time I will ever come here again!!! They don't care about people!!!!

Care was good, nurses and NA's were short staffed....but that's nothing new. Being able to order…read moremy meals off a menu was a nice surprise. Hospital is nice to visit, but not to stay to long.

Getting some blood work done prior to a visit to Dr. Crile, Cardiologists, on 01/ 7/2022. People…read moreare Very friendly and helpful, from the valet man and the ladies at the door, to the caring ladies in the Lab, I expected the valet to be closed, I was worried that it was, as I can't walk any distance. IT WAS OPEN.

I would not send a friend or a family member to this place. If you have a child and need an…read moreinpatient psychiatric hospital, do NOT even consider this hospital! The care is horrible and there are other hospitals that give better care and are safer for your child.

This is Psych Hospital--expect: No cosistency, each staff…read morehas different expectations for patients, and especially consider when you arrive (generally traumatized) NOTHING is explained to you. You are expect to 'follow others'. If you ask the staff how do I know who to contact for what? who is SW? It takes forever to get info. Absolutely no way to get exercise; if you want to walk the halls, it's only about 30 yard. Often were out of tops/lotion....basic needs.

Quality of care: my brother has been there for 4 days. Yesterday he called home for soap and clean…read moretee shirt as no towels had been provided. Today I went to visit. He was in a great deal of pain because of his condition. Nurse finally comes in with vial. We asked her what it was, and what interval he would receive it. Before Nurse 3rd Floor Nurse Jade Crosby would answer that simple question she threatened to call security and tell them I was intefering with care. Providence supported this substandard care, leaving my brother with no advocate. They are a disgrace.

Unfortunately I was on an all puréed diet during my visit…read more You have here the puréed roast chicken loaf, some puréed potatoes, and some puréed carrots, apple sauce and tomato bisque. Also available were puréed pork, beef, and on Friday they even threw some fish in the blender for us. Surprisingly, everything tasted like nothing. The soup was acceptable...

Very nice hospital. Great staff! Great care…read moreVery nice peds ER Best hospital highly recommend feels more like a hotel

The hospital looks updated and clean but that's where it ends. We waited for 5 hours and every time…read moreI ask for an update they make it seem like I'm bothering them. My wife has a level 9 pain and we were told to rush to the ER. They promised to get her some Tylenols while we waited and it's been over an hour and they seem bothered every time I ask for an update on the Tylenol. The employee who we are dealing with is Claire T. She refuses to give us updates or a Tylenol and seems annoyed every time I ask. She suspected I took a photo of her and within minutes a PA, an RN and multiple security personal were available to address this "pressing" issue. They couldn't find anyone to get my wife a pain killer for over an hour or see us for 5 hours but had no problem providing an RN for over 20 minutes to discuss their policies relating to photos. I do not recommend this place. Other ERs in the area don't have wait times and are much more helpful. Update: it's now 6 hours and we haven't seen a doctor yet. Update: it's now 7 hours and we have yet to see a doctor

I was billed twice for co-pay of $200 (total of $400) due to a return visit to the ER. Despite the…read morefact that the 1st doctor (Dr. Clark) sent me home with the same symptoms, despite the fact that I returned within 24 hrs, despite the fact that staff did not charge and indicated I would not be charged a co-pay the 2nd time around, .... I was later billed the 2nd co-pay. When I disputed the 2nd charge through patient relations, the case was investigated and sent to the same doctor (Dr. Clark) who mistreated my headache in the 1st place! The incompetency, the conflict of interest, lack of transparency in billing policy, but worst of all? THE GREED on the part of Dr. Clark and this hospital. This is why hard-working Americans are incredibly frustrated with the health care in this country. It is not all the insurance companies. In this case, it is the hospital. Shame on you Corewell Grosse Pointe.

I been coming to Beaumont, which was Bon Secour Hospital till now it's Corewell Beaumont Hospital…read morefor years because my doctor is part of staff there. Depending on what's going on in the city, I never had to wait in ER. I saw Er Doctor, blood drawn and test done within an hour of being there. All the doctors I came in contact with was good , but of course they were at the behest of my PCP. I came here because I had an infection and while I was here getting antibiotics and treatment, I caught Covid here, but they took really care of me. One of their big issues is they don't want you in pain while you're there, so their pain management care is good at giving you what you need to make sure in you're recovery that you be comfortable. Now they make sure they bill you, I received emails letting me know what my cost owed after billing my insurance. Their food program is good as hospital food is, also they're on the " call and order". Your food and they prepare it and bring it to your room within 45 minutes. All of the food service employees are so nice and when they bring your food, they make sure to put it on the table and setting you up to eat. Only problem I had and it's not the food service fought, if you are very out of it, calling to order your food is quite forgetting if you're feeling bad trying to recover. As for as everything else they did their job and I didn't have a bad experience except for getting Covid while I was trying to recover.

The other day I made yet another visit to the hospital. I was shuttling a family member from one…read moreappointment to another that afternoon and I believe "Mount Clemens General" was the last stop of the day. We parked in the parking structure and walked across the driveway to the Main Entrance. Once inside the vestibule, another set of doors opens to a large room where some of the elevators are available, as well as a food station and a nice waiting area. I selected the nice waiting area for a bit of rest and relaxation. It was quiet, even as people arrived and departed.

The level of professionalism was off big time! I seen Dr. Sripada once. He spent more time giving…read morehis personal situations & experiences than listening to me and MY issues. It's very disheartening for people that are struggling with any medical issues, especially these days, lack of medical insurance, quality of care.

i had hand surgery. I was very impressed with the care i was given. My care Team Carmen, Rebecca,…read morePriscilla, Miss Lena and Maddie. you ladies rock. My anesthesiologist was amazing would recommend them to anyone. thanks to all of you. Lori Crabb

These folks took amazing care of my loved one, both times we were here, from Expert surgeons to…read moreknowledgeable specialty and ER staff & doctors to the nurses on the floor. Cardiologists and support staff were so good at making sure we understood the seriousness and treatment options of the condition. In Feb, the GRS staff and nursing care was again, top notch. Would recommend to anyone seeking trans care. All echelons of the care teams are so mindful of not only the patient's needs, but also quite kind to the patient's support person, which was unexpected, but very appreciated during stressful circumstances.

I had a heart transplant at Henry Ford and was in the hospital for six months. The transplant team…read morein the fifth floor cardiac ICU team was amazing. They continue to monitor me and make sure that my heart is not rejecting. Of course, there are irritating things. The hospital is ancient and dated. Parking is horrible right now due to construction, which is a way of life in Michigan at the end of the day, it is a great hospital for advanced heart failure. Highly recommend.