The front desk people are decent, but some of the providers are just plain rude. I spoke to…read moremanagement about one of the providers I saw and was brushed off. Will not be returning back.

Botox Fail: Dermatology Associates of Rochester was excellent- until they weren't…read more Although I had a great experience for a couple years receiving Botox here, things quickly went downhill once they botched my crows feet which affected my smile, caused uneven eyes and slightly uneven cheek and more wrinkles on one side because of, and their words, "over compensation." This is a well known and common occurrence if crows feet Botox is improperly injected too deep and/or injected in the wrong muscle resulting in loss of proper lip placement, function and in my case cheek function as well. Also, when I talked it looked like I had a stroke. Suddenly they acted as if they had no previous knowledge of improper Botox placement, the effects of improper placement or muscle anatomy of the face. Every time I mentioned it they only replied, "that's so weird." They would not even offer me a refund, despite admitting that my face was messed up, uneven and the right side of my face was overcompensating (uneven cheek/eye) because the left side of my face/mouth was off and I could not lift/open the left side of my mouth the way I normally can. This effected not only my physical appearance and speech, but also resulted in strain/tightness in my jaw; my whole side felt and still feels off. All they ever said was, "that's so weird." Although it's not so weird, they just did not want to admit to their medical malpractice. I wouldn't even be here reviewing if they just admitted they messed up. When I called about this and scheduled a follow up, I was told the head doctor would be there to sit in on my appointment and evaluate me, though when I arrived no doctor came to my appointment, only the injector. Even with the most qualified injectors, there are risks. I am very dissatisfied with how they handled this and how they avoided taking responsibility.

Today I went for 6 month checkup at Dr. Greene's office. The nurse practitioner who takes care of…read moreme is Ms. Shelby Lantier. Shelby is a dedicated professional and an excellent part of Dr. Greene's team. She takes the time to explain everything she does while examining you as well as offers advice. Plus she always has an assistant with her taking notes, helping out. Dr. Greene has organized a group of medical professionals. I'm very pleased with his office and Miss Lantier. I left the office today with a clean slate!!! :)

Called twice and left a message..... zero response. I guess he doesn't need new patients but at…read moreleast have the consideration to return a call.

In mid July while working I discovered a bump near my belly button, the umbilical cord. It came out…read moreof nowhere quickly. And during the month of July I had my dermatologist appointment. While she examined me she noticed the bump and stated that's a hernia. And she mentioned a doctor who specialized in hernia's by the name of Dr. David Burns. I told her I had scheduled an appointment shortly after my appointment with her with my regular doctor for him to look at it. Within a few hours I visited my regular doctor and he to stated it was a hernia. I showed him the name of the doctor my dermatologist mentioned and he said he had met him and suggested I try him. I came home and called his office and got an appointment on July 16th. I met Dr. Burns on the 16th, he said it's a hernia. I said you have been recommended by 2 other medical people and I'd like you to perform the operation. He directed me down the hall to his private secretary Veronica, and she sat with me went over the details and times available. My surgery was scheduled right then and there, August 8th. Everything went well. 19 days, everything said and done! I was pleased with Dr. Burns, Veronica, and the entire operating room staff. They were all professional and caring people.

2nd yearly appointment with PA. I expressed concerns about a few things and he said he would check…read morethem out. He never addressed those and also the exam was significantly less thorough than my first. A skin lesion was shaved and sent for exam. I was told they would call back the next week with results. 2 weeks later I had to call twice, leaving messages before anyone got back to me. My bill was way too much for receiving an abbreviated exam. Both years I have filled out their email survey but things only got worse.

Wednesday was my bi-annual checkup at Schweiger Dermatology in Brighton. My nurse practitioner is…read moreLucas Terry. I've been a patient of Lucas's for the past approx. year now. Lucas is a good guy, very dedicated to his work. He gives his patients a thorough exam, and communicates with the patient about things he sees or what the patient asks him about. Lucas gets a 5.

Dr Young was a huge disappointment. The practice is also…read morepoorly run.... Definitely would not recommend.

From the owner: Dr. Calvin Young is an experienced plastic surgeon at Dermatology Associates of Rochester. He…read morejoined the practice in 2021 after completing an Integrated Plastic Surgery Residency at University of Michigan, as well as a Categorical Residency at Yale New Haven Hospital's Department of Surgery. Serving the men and women in Rochester and surrounding areas, Dr. Young offers breast augmentation, tummy tuck, mommy makeover, Mohs repair and more. Visit him online to learn more or call Dermatology Associates of Rochester to schedule a consultation.

Dr. Ibrahim performed Mohs surgery on me yesterday to remove a basal cell carcinoma from my…read moreforehead. I was impressed not only by Dr. Ibrahim, but also the nurses and other staff members. They were all professional, yet friendly. They made sure that I knew what was happening at all times. Dr. Ibrahim even called me later in the day to see how I was doing.

Sherrif removed a yr ago, a squamous cell growth near my forehead, very large, he did a zigzag…read morestitch, you would never know, excellent bedside manner

Excellent patient care. They really take the time to listen and address your concernsread more

The most unprofessional office staff I have ever encountered out of any of my providers in the…read moreRochester area. No sense of urgency, rude, no ownership. It's all about catering to their narcissism and toxic work environment. Someone needs to do some kind of Project Management on that whole workflow. I almost feel sorry for those Karen's.

My first experience here was amazing, but after traveling I had to reschedule an appointment due to…read morethe new covid guidelines, I called ahead of time to make them aware and was told I would get a call back to reschedule. Weird, but alright. A week later I follow up on getting my appointment back on the books and Talia couldn't have been more rude. It's a shame, Dr. Weinstein was great, but the support staff could use some customer service skills. Days later I still haven't had anything rescheduled, I've spent way too long on hold, and for a few hundred bucks a trip the least the front line workers could do is act like they care. Hope you find an office as great as you are Dr, Weinstein, I'll happily move with ya!

I've been to see Dr. Goldgeir twice. The first time it went fine. (pre-covid) But the second time,…read moreit wasn't so good. Dr. Goldgeir seemed to me to be so overly scared of covid that he was incapacitated. I went to him with a specific concern about a spot on my nose. He did a strange exam that did not include looking at my face or scalp which are the spots the he focused on last time. Last time he even looked in my mouth. This time, he didnt even ask me to remove my mask. While I was on the table and not able to see what he was doing, he grabbed one of my hands and squirted some hand sanitizer into it and the squirt bottle squirted out past my hands and got the gown I was wearing wet, too. He had no right or reason to do so. SO he left the room without looking at the spot on my nose. I had to ask for him to come back in and I held a hand held mirror up so I could point to the spot I am concerned about ( a spot that still has not resolved and now I am seeking a new DR. btw) He came back in and quickly looked at the spot and then used a tool to burn it away and left again. When he left I looked in the mirror again and the spot was still there. He had burned a different spot. I asked again and the girl went and asked him and he said the spot I am concerned about is just a clogged pore. But it isnt. It is still there and it has been6 months. It looks like a small scar but I never had an injury there so I know it isn't a scar. It just appeared there one day last summer. I think its a shame he acted this way. He could be a great Dr. but he sure wasnt great for me. A mind is a terrible thing to waste. I hope he gets back to himself soon. Or just retire bc seeing patients this way is wrong.

I have been to multiple professionals to have Botox treatments, none have exceeded my expections as…read moreDr. Goldgeier has done!! He's without a doubt the best! Not to mention he is second to none when it comes to general dermatology needs. He has helped me without fail many times over.

I have been coming here for years. I have always had amazing service! The staff is AMAZING!…read more Today, I met with Mallory! She was so sweet and nice! My facial was amazing. Very relaxing. Just what I needed. I was recently diagnosed with breast cancer. As a result. I cannot get any injections, chemical peels, or anything that is not hydrating or natural, while in chemo. Which was a devastating blow to my confidence. I assumed that meant, I would look 10 years older, in a year. Also the chemo is making my face break out. Talk about a huge whammy! Mallory did a wonderful hydrating facial, with Papaya enzymes and lipids. My skin feels and looks amazing! This is now part of my regular rotation. Nothing zaps collagen from your face than chemo. I plan on living through this and fighting hard. But whether I end up in a coffin or continuing to live my best life. I still want to feel pretty. I have a membership through this business and it has been so worth it. Today my service was free. Just because they wanted me to feel pampered. Not only was it a sweet gesture, but smart business. Because now I've tried a new treatment, that I plan on doing on a regular basis. I have not had any injections in about 9 months. I put a picture of myself, so you can see how amazing they keep looking. Without any toxins, chemicals, or injections. This pic was taken after my treatment. No make up, filter free. I'm 55 years old. Still feeling confident, with breast cancer.

Getting preventive Botox here for years! Can't recommend enough! The staff is so friendly and place…read moreis beautiful inside!