This practice was responsible for the most blatant negligence and disregard for a patient wellbeing…read morewhen taking care of my neice. She had a potentially life threatening situation only made worse by the staff dropping the ball constantly. No follow up, no check ins, wrong notes made in her chart. Every step of the way they failed her. I have never heard of such incompetence in a medical professional office. I wouldn't send anyone there.

I've been going to GWH for 30+ years and Dr. Gillespie delivered two of my babies and my third by…read moreDr. Bertram.. i'm giving four stars because my third child should have been induced way earlier. So he weighed 10 seven and I didn't gain hardly anything. They told me two days before he was going to weigh 8 pounds. I'm also giving it four stars because recently I had made an appointment for my women Lee stuff and the woman that answered the phone there was extremely nice, helpful, funny and I wish I knew her name so I could mention it here. I just had my appointment yesterday and once again Sue did a great job on the boobs squash part. Both Receptionist were very busy but very polite.

Have used Strafford Medical for years and have been very satisfied. Currently seeing Dr…read more Restituto Malonso. He is extremely thorough, very attentive to patients' concerns and questions. Entire staff is very accommodating and pleasant to deal with.

This stop was very convenient for me. I usually am in Manchester but the specialist in the field I…read moreneeded to see in Manchester was booked several months out. I needed to see the specialist ASAP and this location provided that opportunity within a few days of scheduling. The location is easy to get to off Route 108 in a beautiful area of Somersworth. I had no problem with parking. Checking in was quick. After checking, I sat down for a minute then the nurse called for me. I got into a room when the nurse asked if I would like the flu vaccination. I said thank you but already had it. She then asked if I wanted a covid booster which I responded to say thank you but I was all set. She wasn't pushy about it and was very informative and helpful. A couple minutes later the doctor walked in. I remember seeing this doctor a few years ago and so it was nice to see her again, Dr Pace. She is very thorough with her information. Very interested to know what is going on and very knowledgeable of answers to my questions. Dr Pace provided some very good solutions. I wasn't at the office more than 20 minutes. I came out to the front to check out. I was greeted all the time with friendly staff. I had no issues. In fact, I had some questions about the specific doctors who are at the center and was given the information with great detail. Primary care, dermatology, pulmonology, and a couple others that I can't remember right now. But they did say the center is working on getting a cardiologist to this location. I definitely recommend this clinic for veteran medical care.

I am a female vet who entered the military in 1985 originally when not many women served. As the…read moreyears passed I saw a slow acceptance of women into the military and along with that, a greater respect. I wish all doctors and health staff treated patients the way that this clinic treats every patient. Every single person there is pleasant and helpful--from the person who answers the phone to the lab, nurses, and other support staff. Dr. Christopher Corcoran is fantastic. (I have heard other doc/s good too but don't have personal knowledge). He really listens to your needs and will refer you out to specialists if the need arises. He is non-judgmental about things like anxiety and understands human nature as much as he does medical illnesses. This is really important. He is kind, compassionate, patient, and is thorough in his exams and testing. He is easy to talk to about your worries about your medical conditions. I have not heard a bad thing about any one there. In fact, my experiences have been super. When people complain about the VA (in general), I can't help but wonder who they are talking about, because we get appointments readily, prescriptions mailed to us, and appointments as needed. I have seen medical care from both the civilian side and military side and this clinic meets all criteria for being excellent. They have flu shot appointment clinics, pneumonia shots, and keep on top of our preventive and regular care. Also, you can sign up for "Myhealthyvet.com" so that your records can be seen and integrated, and you can communicate with your clinic staff and provider. This clinic has rarely even a couple minute wait times, and respects patients. Be honest and take responsibility for your own care, and they will prove to be excellent partners in your care. I feel blessed to have them helping me.

Terrible, sad to say. I got injured at work, went to these folks because they had been great last…read moretime I got injured at work. First visit on this injury I waited 90 minutes to be seen. Not super happy about that, but Things happen. Dr was ok, got scheduled for a follow up. That visit was also ok, nothing to recommend it per se. Got scheduled for a 2nd follow up. Ok. This was a workers comp claim, got denied after the 2nd follow up. When I called about the denial hoping to get clarification from the Dr as I had been guided to do so by the workers comp rep, the consistent answer was well you have a scheduled appt with dr x, talk to them then. I was not allowed to speak with the dr, even after repeated requests to do so. Ok. So I show up on day y, and the receptionist is surprised and somewhat shocked because I don't have an appt. they cancelled it and never let me know. So, I finally get to speak with the dr who is not in any way being an advocate for me. He will not agree that my injury is workplace related, even though there is no way it isn't. The best part, I get a bill from this practice for 500$. 500$ for at best a 15 minute exam with a 10 min follow up. Billed to me, even after they have my insurance information.

If you are a long-term patient at Great Works Family Practice, be aware that your loyalty means…read moreNOTHING to their current administration. After being a patient there for over 20 years, I recently tried to reach the office to schedule a routine physical appointment. The automated phone system is a maze, and my message went completely unreturned. When I finally went to the clinic in person to figure out what was going on, the front desk handling was abysmal. I was told a message was left on an old phone number, even though I had explicitly provided my current number through the automated system ("Sarah"). The receptionist then confirmed she could see my correct number right in front of her, but claimed it wasn't captured properly. To make matters worse, I was abruptly informed of a "new" policy that if you haven't been seen in three years, you are automatically dropped as a patient. No warning, no letter, no email and no courtesy notice. When I asked to be reinstated, I was flatly told they aren't taking new patients, effectively turning away a 20-year patient over an arbitrary inactivity window and their own poor communication. The lack of basic courtesy. terrible automated system, and a complete disregard for established patient relationships make this practice impossible to recommend. Go elsewhere if you want a doctor's office that values communication and patient care.

My family has been coming here for years . They have been wonderful. One of my children has a…read moremedical condition that is difficult to manage and they have been wonderful. I feel as though his provider partners with us and really listens to our concerns. She listens to us, addresses are concerns and is always open to new ways of managing his disease. I absolutely love his provider.