I was on vacation and had broken a nail, I was able to call and they had an opening 2 hours later…read morein the day. If I could take this shop back with me to California, I would. Tammy not only fixed my broken nail, but she was so friendly and outgoing she made me feel welcomed and even brought out an entire tub of colors to choose from after I specified what kind of color I was looking for. She even tested out the colors on my nails to help me make a decision, something no other nail salon has ever done and something she did herself without me even asking for. She shaped my nails to the perfect almond shape, something other nail salons also struggle with. I get my nails done regularly, this place has by far been the best place I've ever been to and would come here again and again if I wasn't states away. Also, look how beautiful the end results were!!

As soon as I walked in I was greeted warmly and offered a cold drink…read more My nail technician was fun to chat with, asked me questions all along to make sure I was happy with everything and did a superb job. I had a gel French manicure and it is perfect. The salon is small, very clean and very welcoming! I highly recommend it!

Bonnie worked magic on my aches and pains -- my back was super stiff and my hips, quads and calves…read morewere super-sore from running. I was able to book a 60-minute massage ($95 not including tax or tip) for the next day on their website. She used firm pressure and worked on the knots on my back, some of which were stubborn. One knot was especially obdurate. She kept kneading it, so much so that I began to feel bad and wanted to tell her, That knot is not going anywhere; the knot and I have reached detente. But she managed to smooth it away! At the end of the massage, she placed a hot rolled towel under my neck and wrapped my feet briefly in hot towels, too. Very relaxing. The atmosphere of 'Alohilani is very calm and soothing (at least whenI visited, on an early June weekend) and the business is located on the second floor of an office park. I highly recommend going here instead of the high-priced spas in the resorts.

I was in desperate need of a massage during the high season as a house cleaner. Luckily I…read morediscovered this place, which is not only located right across the street from me but it happened to be the only place with availability for the following day (as opposed to a week+ out). I booked my 1.5 hour appointment for the following day. I received a text that my appointment was made. But then minutes later I received another text saying that the appointment was canceled I called them to ask about this, and the woman on the phone told me not to worry about that, but that my appointment was fine. So I showed up the next day for my appointment and they told me "hm.. it looks like your appointment was cancelled" I explained the situation and the lady at the counter said "I'm so sorry that happened. Unfortunately, that 1.5 hour time slot isn't available anymore, but I can get set up right now to offer you a 60 minute massage if you'd like." I was annoyed that despite my effort to ensure my appointment was secured, it still was taken away. BUT I was immediately even more impressed and all the more thankful that the lady "checking me in" was willing, without any hesitation, to personally offer me a massage herself! Now, for the massage.. As uncomfortable as I may feel receiving massages from male therapists, I often suck it up and opt for a male masseuse anyways, because they are stronger, so even their "Swedish massages" end up being kind of like deep tissue massages so, since I was being treated by a woman, I was concerned that she maybe wouldn't be able to make enough of a dent in my knots. I was so wrong to question that! She gave me the perfect amount of pressure in all the needed places! She even found a TON of knots that I didn't even know were there It was a perfect massage. Even during the massage I was already planning when I could come back next lol. So, the massage experience was definitely 5 stars! But if I want to be strictly fair to give a completely objective review, I give 4 stars only because of that appointment mix up. But I would hope that isn't a regular issue here

If I could give this salon more than 5 stars I would!! I've been getting my hair done by Caitlin…read morefor about a year now and she's amazing!! You can tell that the staff there really takes pride in their work. And the salon owner is so sweet and kind!! She's helped me find new skincare products that have become holy grails for me (and I'm very picky about what products I use). If you're looking for a clean salon with knowledgeable workers this is the place to go :)

This place never misses. Selena always has my nails ready for the ready for the red carpet. And…read morethey are always stocked with the latest most innovative products. Bruce isn't bad for the vibes either, can't wait to come back!

From start to finish, Irish and AC made sure we had everything we needed and more to have a great…read moreexperience using the spa without walls on our honeymoon. It was so good, we went two days in a row. As locals, we were pleasantly surprised to see everything that was included with the amenities, as many fancy things in Hawaii seem like you have to pay more for a full experience. We will definitely be returning some day. Thanks again to Irish, AC, and the whole crew for making it an experience we will remember.

Nail technician Anita is awesome- she does great manicures but is also fun to Talk to and has a…read moregreat spirit. Get a manicure and you have access to the spa and garden for the same price as a day pass!

We requested for a day to use the spa facilities with sauna n steam room Located at the Hilton…read moreWaikoloa. You don't need to take the tram for the boat to the location. If you enter the hotel from the main lobby- take a left and keep on walking and you'll run into Kohala Spa. It's located downstairs. If needed, there are elevators that you can take. If you enter from the parking lot - drive in take a right all the way to the gate. You can use your room key for entrance and that will be the Spa. They have a steam room and sauna.... The Jacuzzi's have been down since Covid. The showering facilities are nice and clean towels are offered as well as water and cold cloths. The lockers have slippers and a robe. Available or soaps and lotions and cleansers. The $25 daily price is worth hanging out! Great quality items offered.

My fiancée and I recently visited the Kohala Spa for an 80-minute couples massage, and the…read moreexperience was outstanding. Our massage therapists, Janet and Laura, were both phenomenal. They did an excellent job identifying and targeting the knots and tension areas that had been bothering us. I also fractured my ankle/foot a little over a month ago, and Janet was especially thoughtful in how she worked around and focused on that area. She even shared a few physical therapy tips and stretches that I really appreciated. Overall, it was a fantastic experience from start to finish, and we'll absolutely be back.

Susie is absolutely amazing! She has a healing touch. Her facials are heavenly. Best in hawaii. The…read moreproducts that's she uses are simply delicious! She is also the best at waxing in all of hawaii.

Over the past few years, I've had trouble with migraines and anxiety/ depression. Susie's expertise…read moreand knowledge to help me heal has been more beneficial than I can ever express, I wouldn't have known half of what I do today without her help. I've also had almost all her treatments, she's more than amazing at everything she does! She is a beautiful soul that this world needs more of. People who don't have the pleasure of her services are truly missing out! ~Anise

Consistency and precision. When i see Kristina, i know my brows will look great and my facial will…read morebe effective, and relaxing. She answers all my questions, and is veritable wealth of knowledge when it comes to skincare and beauty. She's always very professional. Which is so important, especially in Kona. My Mom and Sister see her as well. In fact i just got a gift cert for my birthday for a facial. :)

I had microblading done by Kristina and had good experience so far. Can't wait to see how they come…read moreout after the healing time is completed!

I had a great experience at the spa at Mauna Kea, thanks to Nzinza. She's incredibly knowledgeable,…read moregenuine, and clearly very good at what she does. She took the time to understand what I needed and made the whole experience feel thoughtful and intentional. I came in still recovering from a yoga injury and ski accident (yes, that one ), and she really helped with my healing and recovery. I left feeling noticeably better. Nzinza, if you happen to read this--thank you. I truly hope you stay at Mauna Kea during the spa transition, because you're a real asset.

Did a couples massage. They were professional and attentive to details. They offered additional…read moreproducts for sale with a pressured/forced attitude. Overall a good experience and would do again. We enjoyed having a massage in the same room. Massage therapist were professional and did a good job. I did get the horse brush to start. Which was unusual but ok. Slightly abrasive but not the worst. Horse brushing didn't enhance the taste experience. Horse brush was a first for me for sure.

I stayed at the Hapuna Prince Hotel over New Years. My…read moreboyfriend and I decided to try the spa while we were there, since a storm was going to be rolling though. Because of the storm we could only get a massage in the spa. I know this is Hawaii. But you would think if you call yourself a spa you would have treatment rooms. I've been to half s dozen others in Hawaii with no problem. There wasn't even s changing area or saunas. They would do better doing them in room! Both of us had 80 min treatments. I had a Lomi Lomi. Mekka was great and he did a fantastic job. But the room was more like a closet. When I first walking in. in front of a chair to set my stuff was a huge electrical box that had a big red sticker saying "stay back 36 inches electrical box". Not a good start for a spa. Also I asked if there was a table warmer or blanket. The room was freezing. I was told he had some towel. The electrical outlets were 4 feet up the wall and wouldn't allow for anything to be plugged in. Now since I wasn't in the same room as my boyfriend. I can't really say but he asked for a deep tissue and. Maybe the therapist thought he said Swedish because she used no pressure and she didn't concentrate on the areas he said were bothering him. And never asked about pressure or how he was doing. I will say after our massages we had to go up the the front desk to complain since there was nothing anyone could do at the spa. And the front desk manager did credit him back for his massage. As far as spas go. This was an after thought to the hotel. Or everyone gets treatments in the cabana. There are only 3 treatment room inside. One is a couples room the other is an Estie room. I can't comment about facials or anything else. Since we didn't go back after the massage experience. Great hotel, Spa needs a lot of help!

I forgot to write a review from last year. My husband and I usually take a trip to Hapuna every…read moreyear for his golf tournament. I decided to get a massage for my shoulder pains and to treat myself (we were just a week newly engaged) while he was out golfing. It was probably one of the worst massages I've had. It may be that the masseur did not want to put too much pressure to hurt me, but it felt just like a 60 minute body rub with body oil. It was quite uncomfortable for me and it also came with a pretty heft price tag. This year I'm driving out to Kona to get a massage from a non-resort spa.

Stop misleading your guest as to what the actual cost of a haircut is!!! By lying to your guests…read moreand not expressing that this salon has a price structure when discussing the cost of a haircut, is misleading so wrong!!! By saying it's going to be $85.00, then charging them $130.00 at check-out is so unsettling as you could imagine. Absolutely unprofessional salon, It's misleading, dishonest, deceptive. To be truthful... It's APPALLING! This is not how you treat your clients/guests!!!

Got a good haircut. The owner was very nice too. Would definitely recommend if you need a decent…read morehaircut. Would recommend.