This property changed management a few years back and things haven't been the same. The property…read moreis aging and maintenance is not keeping up with infrastructure issues. The gym equipment, and the air conditioning units are showing their age. Parking is difficult partly because people with garages use them for storage. The complex has a great location and has potential to be a very nice place to live. I wish they would better maintain the apartments and amenities. In its current state the rent is extremely high for the condition of the property.

Save yourself the headache and **DO NOT RENT HERE** This place is a health hazard and a safety…read morerisk. Let's just start by the office staff is nice but they don't do much. Getting them to answer the phone when you call is like playing the lottery. These apartments are filled with mold in the carpet and on the windows/doors. They will "clean" the carpet but it's so worn down they need to be changed. The AC system is so old and outdated they aren't clean at all and will drip into other apartments. They have this smell to them and have some kind of goop coming from the bottom of where the vent is,it's absolutely disgusting. They will put a deodorizer to mask the smell but not fix the problem so you will have to repeat the process. They just paint over and water damage or mold spots so you wouldn't know until your health changes. They are infested with roaches, silverfish and earwigs. It doesn't matter how much you clean. The safety risk is that there is no type of police on the premises. There have been many occasions of police entering for other reasons such as there have been 2 gun incidents none which were reported to us residents at the time. There has been a car chase in the complex as well. Also people going through your car and taking your belongings if you do not lock it at night. This is supposed to be a "gated community " and Luxury Far from it. People having arguments and fights all hours of the night in the parking lot and let's not forget no parking. People who have garages, do not park their car inside they will keep multiple cars in the parking spaces. People walk dogs without leashes scary for people who have small children. The garbage is over flowing and it takes a while for it to be cleaned up. If you know you have that much garbage it probably would be a good idea to get extra dumpster! This brings families of raccoons at night and possums while trying to throw out your trash and trying not to get rabies. The construction that has gone on for the past 2 years is horrific they will plug their power tools into your patio and your light inside your apartment will flicker great if you're working from home like I was. Your electric bill with extra and according to the office it does not go to your bill but it sure does. It has been done to multiple resident and we all saw an increase in our bill.

Fix all corridor lights, maintain gates . Not pro active! Surprisingly, management stays…read moreindifferent to regular maintenance needed to keep property safe and well kept.

Not a gated community: Boterra is advertised and priced as a gated community. It is not. I moved in…read moreOctober 2024. It is currently late February of 2025 and the front gate has never worked. The gate has no box and no plan to be repaired. The side gate by the office is always open. The back gate does work as advertised. Freezer minimally useable: If you do decide to live here be sure to make sure (in writing) they will give you a top and bottom refrigerator not a side by side. Our unit (I think a B1) has a design flaw that only allows the freezer to be opened four inches. That combined with the ice maker placement results in my freezer being all but unusable. Management can't be bothered with this. Pros: Newer construction. Neutral colors. Megan in the office was super helpful when we came to look at the property.

My mom and her friends are being treated with disrespect and utter lack of customer service at Ivy…read morePoint, Friendswood. The property is in disrepair. Broken furniture, unkempt garbage cans, terrible water-logged landscaping. There is no routine maintenance. There are health hazards like pooling water on sidewalks, breeding mosquitos, as well as dog waste left in receptacles in the heat for weeks. Pool furniture is worn and broken, but not replaced nor disposed of properly. The interior of the building is not cleaned from normal wear and tear. When residents try to ask for information or assistance in this upkeep, no one - no one on sight nor at any corporate office - provides any response. Yet, rents continue to increase. Do NOT choose the Ivy Point brand. The residents are great! Friendly and fun-loving. It is an active community of good-hearted people who pay their rent. Why are they not given what is contractually promised? Routine upkeep and maintenance in all the shared spaces and in their apartments when the management company is supposed to be responsible?

I moved here about a month ago. I absolutely love it. The staff and all the residents are very…read morefriendly. They have a very active calendar here. Lots to do every month. You can be busy or not whatever you choose..

The most Beautiful apartments on the island. The pool area…read moreand the grounds are unbelievable. There are flowers everywhere! They also have a small area for doggies to play! Even though there really is not a view of the water that might be ok for us to start off renting there first then buying something we love. Food for thought..

August 6, 2025…read more Complex shut water off today 930a -3p for repairs. It's the 8 month of the year and this is what... the 3rd time so far. 4th? Didn't read my last review, so i can't remember.

A lot of the reviews are from a couple years ago. After the construction was complete, a lot of the…read moreissues have resolved (mainly the pest ones). I really enjoy my apartment, which is a partial studio (there's a sleeping area but it has sliding doors so it's almost like a one-bedroom). The building itself is safe as all of the doors are key fob locked, though this will cause a lot of problems for your poor Uber/Doordash/Amazon Flex drivers who cannot access the building before 10am or after 5pm most days. The interior is clean and looks new. The amenities fit my needs, though they are not amazing. The fitness room has most of what I need, but it is rather small and cramped. The parking spaces are also rather small and will cost $35/month (garages are also available for a higher cost). There is no gate to the property so be wary of leaving valuables in your car. Water pressure is a constant struggle (my shower feels like a tickle on my back), but it's something you learn to live with. I live on the 2nd floor and have only seen one roach (it's Texas, they're kind of a given). That said, the complex IS right up against Clear Creek (hence the name) and a patch of #nature, so be prepared to see lots of critters, especially at night. There are lizards and frogs and spiders etc that like to hang around outside.

OK, we do not live here, BUT we did try to live here. The website clearly states "UP TO 2 MONTHS…read moreFREE". When we drove in we were told it was "ONLY ON A 2 BEDROOM!" Ok, so... let's look at 2 bedrooms. NONE AVAILABLE! Then, to make matters even more deceptive, after discovering they have no 2 bedrooms available, the "UP TO 2 MONTHS FREE" really means one month is free (AFTER YOU PAY A FULL MONTH UP FRONT) and the second "FREE MONTH" is NOT a "FREE MONTH" at all, but is simply a reduction in rent for the remaining 13 months, we determined there really is no "2 MONTHS FREE". The reply from the leasing agent was simply: "Im not in charge of marketing!" If this is how the relationship is before we even become a tenant, I can only imagine how much worse things will be after we move in, and judging from the other poor reviews on here, it looks like we made a good choice NOT to move in here.

Have called for literally a week. IF I can get a person to even answer, they immediately put you on…read morehold. I have tried to set up a time to come speak with someone and tour the complex but they don't seem to care if they get any new tenants. One more thing, during the week I was trying to reach them, 2 other things occurred, first, when the phone went to ring, after less than 30 seconds it would disconnect the call. I did try from different phones to see if it was just mine but it wasn't. The second thing was I noticed they increased their prices. I guess that is why they ignored calls. Bad way to do business in my humble opinion.

Dodged a bullet! Was so excited to view an apt since it…read moreappears so nice online. I arrived at 11am but the office was empty (not closed). I went back half an hour later, and hour after that but still no one! I never made an appointment to have a viewing since reaching them through the phone seems to be impossible. A robotic machine trying to set up an appointment over a live person is just unprofessional and just lazy.

I will preface this review by saying that I rarely write long reviews unless I'm really impressed …read more Olivia, Kara, and Carla made my move in simple. Olivia and Kara toured me like 3 different times with a pleasant & patient demeanor. Since I cane in 2-3 times asking about the online available units, it was refreshing they were so enthusiastic to help me, Even on their days off they made sure I was helped. I am confident they will be there in emergency times . They all thoroughly explained my options & fees without any rushed high pressure sales tactics I've seen in the market . Thank you, ladies, you are top-notch.

The pool just opened after a week and it's dirty! Ugh! it should be cleaned before opening!read more

I want to begin by saying that prospective renters should not rely solely on the online photos when…read moreconsidering Catalon at Lago Mar. While the property is marketed as a luxury community, my experience did not reflect that standard. One of the first things I noticed was the overall lack of cleanliness throughout the property. The common areas were often poorly maintained, and there was a persistent odor of dog waste that negatively impacted the living environment. Another significant concern was the management team. Throughout my time at the property, I found management to be unresponsive and unwilling to address ongoing issues that affected residents. In my experience, many concerns were either delayed or not adequately resolved. I also encourage prospective renters to carefully read the lease agreement and fully understand all terms before signing. During my residency, I lived in three different units: 7105, 7104, and 4301. Unit 7105: When I received the keys, the apartment had not been properly cleaned. Shortly after moving in, the ceiling sustained water damage from the upstairs unit due to flooding. I was also concerned that the attic was never thoroughly inspected for potential mold following the water intrusion, and I did not see what I believed were adequate remediation efforts from management or maintenance. Unit 7104: Before I moved in, the previous resident had reportedly left the apartment in very poor condition, requiring extensive renovations. While many repairs were completed, the garage continued to have a strong odor of dog urine, and the apartment retained an unpleasant smell that never fully disappeared. I also observed what appeared to be previous water damage in the cabinet near the garage entrance. Based on what I saw, I was concerned that the repair may have concealed mold rather than fully addressing the underlying issue. Unit 4301: I was moved into this unit after another apartment became uninhabitable. Unfortunately, that unit which was 7309 had a significant German cockroach infestation that I believe existed prior to my move-in. Based on my experience, management was aware of the issue but did not take sufficient steps to eliminate the infestation before placing a new resident in the unit. I felt I had little choice but to accept the transfer because no other suitable options were offered. Overall, my experience at Catalon at Lago Mar was disappointing. The recurring maintenance concerns, cleanliness issues, pest problems, and lack of effective management response made it difficult to enjoy living there. For anyone considering this community, I recommend carefully researching other apartment complexes, touring the property in person, asking detailed questions about maintenance and pest control, and reviewing the lease thoroughly before making a decision.

Great location and staff! Quiet area and an awesome place to live! They offered a great leasing…read morespecial for immediate move-in! !