Lots of issues here. I will start off by stating that I am pleased with my rates. I have 4 vehicle…read moreinsured and also have homeowners insurance. The staff at the Manhattan office have been much more helpful and friendly than those I've encountered at the Bozeman location. I will say that one male I spoke with at the Bozeman location was professional and friendly though. My first issue occurred when I needed to utilize roadside assistance on a Friday evening when keys were locked in one of my vehicles and that was a fiasco. The office was closed this late in the day so I had to call a number on the back of my card. They could not find I had coverage with State Farm and it took hours of me waiting in a blizzard in Bozeman to get the vehicle unlocked. I also had to pay 50 dollars which was later refunded back to me. Another issue is that we received a mystery refund of around 40 dollars. We then received a bill for this exact same amount. We contacted State Farm and "Employee 1" told us we did owe it but could not explain why we received a refund and they why they now wanted the money back. This went on for months. I texted her and told her to just take it from my payment method on file. She then charged me over 200 dollars for my fiancé's vehicle which he pays from a separate account... I complained and I felt she tried to blame me for the error, saying that's what she thought I wanted done even though I have texts stating otherwise. Finally, she said the 40 dollars wasn't owed. I still don't know how it took so long to figure this out. Lastly, "Employee 2" was extremely rude to me. I called to try to speak with someone competent about the 40 dollar amount and the erroneous charge to my account. She was trying to rush me off the phone and stated one of the vehicles had moved from 6 month payments to monthly (this wasn't even related to the issue I was calling about). I clarified with her on the call which vehicle and told her I hadn't approved that. I later followed up with her and Employee 1 in an email about this and Employee 2 stated she never told me that! I would like to see a bit more accountability on their end. They will say "oh, that person has been doing this for years and is very knowledgeable." Okay, then I expect a higher quality experience as a customer. At one point I asked someone at the Manhattan office if I could speak directly with Daniel regarding the 40 dollar refund/bill issue before it was resolved and they pretty much said no and that they'd have Employee 1 call me since she had been handling my account. This has been frustrating but no issues the last month or so.

I've been working with the Corbin agency for a while now, and they are always so nice and helpful…read more During our meetings, he's so friendly! If you're looking for life, auto, or home insurance, I recommend calling or visiting this office.

Libby Rask at Western Horizons in Bozeman, MT is truly outstanding. I first met her in her capacity…read moreas a Board Officer for our Condo Association, where her promptness and remarkable customer care stood out so much that I decided to switch my personal homeowners insurance to her. Libby is incredibly proactive; she automatically shops around before my annual renewal to ensure I have the best value--something my previous agent never did unless I asked. Because of her thoroughness and genuine care, I've since moved my auto policy to her as well. She ensures I am perfectly covered (neither under nor over-insured) while staying within my budget. With Libby and the team at Western Horizons, you receive top-tier support and the best coverage at the best prices. I highly and enthusiastically recommend them!

Poor customer service, poorly trained employees! Jennifer does not know how to do a wire transfer…read more Slow service.

The customer Service is fantastic. I've had two mortgages, 1 medium sized loan, as well as all my…read moresavings, checking and joint account through First Interstate for years. Their mortgage team is fantastic (Stephanie) and their account managers are all friendly and helpful. I often recommend to friends and family.

I chose to use another company this year after having received additional tax bills due to some…read morecalculation errors in my returns both state and federal. Also received additional billing after letting them know I'd be moving on. Pet peave of mine is billing me 4 months later on my way out the door but I'm simply moving forward with another firm.

Doing your taxes is never fun. But I might dare say that Rudd & Company and their amazing CPA Randi…read moremade tax filing "fun" or at least less stressful for us! We had been to 2 other local businesses to try and file our taxes, both of these other businesses took 4 hours of our time (EACH!) and didn't give us any assurance that they were correct when they both came up with different numbers and wanted to charge an outrageous amount to file and they weren't even certified public accountants! Then we met with Randi, she answered our questions with accuracy and knowledge. She offered to take a look at our taxes and come up with some numbers. While all the other places told us we owed hundreds, she came back with figures showing we would get a return and not owe on our taxes. Her service was quick, professional and very detailed. I cannot say enough good things about what a great experience it was working with her and this firm. We were kept in the loop and communicated with regularly, very impressive! With that said, I highly recommend Randi with Rudd & Company as your CPA!

We have been clients of Jeff and his team ever since we came to Bozeman 12 years ago…read more There professionalism and helpful attitude makes doing business with them easy. They handle all our personal insurance needs. We would highly recommend them!

If you are looking for a great agent, then look no further than Jeff and his office staff. Jeff is…read morean amazing agent that is friendly, polite, and extremely knowledgeable. He is a straight to the point agent, after he listens to what your needs are. He doesn't over sell, and is always just a phone call away. Give Jeff and his team a try if you are looking for a change.

Working with Cammie and Leslie at Call Us Bookkeepers for the last 2 years has been so helpful for…read moreour company. I appreciate their fast response when we have any questions. I can say they are dedicated to provide quick and simple results. at first, we were concerned the cost of having a Bookkeeper would be too costly but we soon realized the time they saved us was well worth the cost.

We were looking to purchase a second home in Montana and needed a mortgage. The banks, as usual,…read morewere an inefficient nightmare. I saw the reviews on GoPrime and called... From the first call to the closing it was a great experience. This is what getting a mortgage should be. The customer service was excellent, the process was easy, and their online system was excellent. They were very responsive to answer any questions that I had and really helped us make this a reality. I would highly recommend using GoPrime for any lending needs. Caroline and team are amazing.

I can't recommend Caroline at Prime Mortgage Lending enough. My wife and I had a little bit more…read morecomplicated case for purchasing our first house and Caroline was super helpful. We both felt that she was working to get us the best loan for our needs. We also ended up shopping around midway through the process with Prime, only because we realized that we never even looked elsewhere. Well, Caroline was way better than the three local banks we checked with. She offered lower rates, better terms, and was more on top of her game than they were. If you're not checking with Caroline at Prime Mortgage Lending as part of your home buying process you're pretty much blowing it. The process couldn't have been better from start to finish for us!

Stephanie was amazing to work with and communicated with me clearly during every step of my filing…read moreprocess. I will be using Bloom Financial Group for all my future tax needs!

Stephanie helped me with some last-minute tax preparation, enabling me to file my return on time…read more The secure online portal that she employs is easy to use and facilitates the secure exchange of documentation. I recommend the tax services of Bloom Financial!