Clueless! Looking for a lawnmower filter and finally get a…read moreguy to help and he tells me a fram oil filter will work. I trust him as he's employed by Rockys who swear by the knowledge of their help. I get home and after removing oil and filter I find fram won't fit. Got everything apart and a mess. So I now clean up and go to Lowe's and get the right one. This is early this year. Now Today we call first for Ball jars and freezer pectin to make jelly I get the stuff and in line I read expires January 2020 so I go back to shelf and every jar like 6 same thing. It's June 27, 2020. I show a lady employee who could care less. Avoid this place. Plus high prices and useless loyalty program. Missing Agway in Palmer and that knowledgeable young girl there. 0 stars Is perfect!

Great store! Friendly staff. COVID safe! They have a good selection of keys and tools and…read moreequipment! Great place to shop for hardware. Lawn and garden and pet supplies!

Excellent customer service! Ordered 3 ton of pellets on…read moreMonday from Squier after Robbins Garden in Oxford screwed me over since August. Squier had the product available and able to deliver Thursday!!!! Highly recommend doing business with Squier!!!!!

Been doing business with Squire for years. Bought my pellet stove there. Have my stove serviced…read morethere. Buy 4 tons of pellets from them every year (at least 10years). Call today and they are short drivers. Maybe delivery in November....maybe. offered to pick up the 1st ton myself and asked if there would be a discount on the delivery fee for the next 3? Answer no. Same cost for 3 or 4. Not sure what happened to customer service but really feel they do not value my business. Too bad to say, they just lost a customer today. I know I am only 1 customer, but with responses like this don't think I will be the only 1. No more cleanings, no more pellets and most of all if someone ask me where to buy a stove, Squire will not be the answer.

A great hardware store when you need something quick, they have a huge selection. Sometimes it's a…read morebit expensive but saves a trip further out. They fill propane for a reasonable cost, no swap out, you get the full 20lbs!! This is also my go to for shiners for ice fishing and any last minute snacks or beverages. Great guys here!!

If you are looking for the smaller items generally found in Ace Hardware-type places, try here. The…read morestaff is extremely nice & helpful. You can also buy your bait here, handy if you are going out on East Brimfield Lake. They fill propane & sell wood here as well as handmade wooden dog houses & they also make keys. and FRESH COFFEE

Honestly, one of the best hardware stores I have visited. Despite its smaller size, they seem to…read morehave everything you would need. And if they don't have it in stock, they can get it. There's always at least two friendly workers at the ready, with a good level of expertise to tackle any project. Also UPS drop off location, which is very convenient. It's a refreshing change of pace from the big box retailers.

Super good people there. Extremely helpful, even if it's only for a metric bolt. If they don't have…read moreit, they can get it. I went in a couple of days ago seeking help with a pump inlet screen situation. The great guy knew exactly what I was talking about. He suggested using tough animal protection screening...great idea. He had some left over from a damaged door...which ended up in my hand. Why would anyone ever go to any other hardware store. And....they have an awesome selection of flashlights. My rating is 11 stars, and I'm sticking to it.

Sadly this location is closed. A true loss to the community. This was not only a traditional…read morehardware store where you could find the unusual items you needed but also the people that worked there knew how to install whatever you purchased.

Carr is a smaller chain that merged with our beloved Brightwood Hardware in Longmeadow…read more Their merchandise and selection is great, and I like the fact that I don't have to walk miles in a store to find what I need. And all I have to do is tell a sales person what I need and they immediately find it for me. They offer many personalized services, such as replacing window screens, sharpening tools, etc., that larger stores do not. I'm hoping they maintain one special section of the old Brightwood store. It was this: whenever I needed a GOOD QUALITY screw or some unusual size, I could always find it. The problem with chain stores is that items like these are made of a lower quality metal and the heads tend to strip when turned too hard. Their new location is very convenient and there's more than adequate parking. And I like the fact that, when we shop here, we're supporting a local business!

I've always found great value at Lowe's! The service has been great every time we've gone as well…read morewhich is a few times a week! They have a selection of everything we'd ever need!!! So if you value good service and great selections I highly recommend!

My husband called them today looking for a certain shrub, the guy on the phone put him on hold for…read morea few minutes then came back and said that they had between 6 and 8 of the shrubs in stock.. We show up and 2 different guys had to help us and finally was told they don't have any in stock and haven't even gotten any this summer. A waste of an hour of our time and gas.

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

Dewalt is pretty good and sold here at a decent price. Will shop here again .....and they make keys.read more

The cashier was swagger and the mini treees are dopes :)))))))))))))))))))))))))))))))))read more

Back again; this time for paint. Super friendly lady remembered us from the day before and was…read morehappy to assist. This is my go to place now for home and misc items. Service is amazing.

Aubuchon is the best ever. They go out of their way to solve your problem. In this day and age,…read morethat is a miracle. I would go nowhere else.

Little store with a little of everything. Very nice store and very pleasant woman running the…read morestore. Thank you.

My father went in and asked the woman working (who I believe is the owner) for help finding…read moresomething. He even told her he had dementia and was struggling to find the item. Instead of helping him the attitude he received in return from her was DISGUSTING. This isn't the first time she's been rude, other family members have had trouble with her behavior as well--but I assure you it's the last time any of us will be back. Manners are free