In my opinion, this is the finest most comprehensive hardware store ever. If they don't have it,…read morelikely doesnt exist. Reminds me of a time when hardware stores were all like this one before big box corporations ruined the magic. I could spend hours here.

There are a few things in life that don't improve with technology, large volume sales and the idea…read morethat one store can do it all. Star Hardware is a testament to how things used to be and how there is no room or need in small town America for the big box stores that bring very little value to the smaller communities across this country. Where can you go to get your window screens repaired, keys cut and your propane bottles filled while you wait and a place you can carry on a conversation about your home project with an employee that really understands what you're talking about and can offer real solutions and short cuts that will save you time, money and a lot of frustration and ask you about your family or a local event you both attended. I've been to this location many times and have yet to be disappointed. This friendly hometown store is not only convenient with competitive pricing, it gives back to the local community so the dollars you spend here benefits the local schools, community programs, community sports and clubs. Buying local isn't just about doing the right thing it's about keeping the right things alive in your community.

We just moved to Somers, and Somers Star Hardware has been so convenient and helpful. Because I am…read moreat high risk medically, we've been isolating as much as possible, only ordering online and going to stores where they've got no-contact measures in place. We were very happy to find out that Somers Star Hardware cares A LOT about the health and safety of all. My husband most recently needed his propane tank filled, and called the store to see what they'd be willing to do for a contact-free fill. The ladies there went above and beyond, with so much empathy and understanding. I was so grateful, I cried. (Yes, pandemic life makes me even more grateful for the good people working to make everyday stuff accessible and yet keep conditions safe.) Thank you so much, Somers Star Hardware, for your compassionate personal "touch" (of no touching! lol). We are huge fans of yours!

Purchased a new Weber grill from Somers Ace. Luke, the manager gave us a very competitive price…read more The grill was ordered; the store crew assembled it and delivered it right to our back patio a couple days later. Great service, will continue to support this local store.

This store is so great. My husband and I have found parts for various repairs. The key thing is you…read moreget a knowledgeable person most willing to help you.

Excellent service! I walked in looking for specific hardware for a bed that I purchased off…read moreFacebook marketplace. Justin greeted me, listened to my project and took the time to help me understand the missing pieces. I left with a small bolt to "check" the thread pattern and the confidence to finish this project on my own. Classic old time hardware store and great customer service. Go here before the big box store, they're welcoming and take pride in their work.

Sadly this location is closed. A true loss to the community. This was not only a traditional…read morehardware store where you could find the unusual items you needed but also the people that worked there knew how to install whatever you purchased.

Carr is a smaller chain that merged with our beloved Brightwood Hardware in Longmeadow…read more Their merchandise and selection is great, and I like the fact that I don't have to walk miles in a store to find what I need. And all I have to do is tell a sales person what I need and they immediately find it for me. They offer many personalized services, such as replacing window screens, sharpening tools, etc., that larger stores do not. I'm hoping they maintain one special section of the old Brightwood store. It was this: whenever I needed a GOOD QUALITY screw or some unusual size, I could always find it. The problem with chain stores is that items like these are made of a lower quality metal and the heads tend to strip when turned too hard. Their new location is very convenient and there's more than adequate parking. And I like the fact that, when we shop here, we're supporting a local business!

Review Summary... Nice people, good selection, check the…read morehours before going, be prepared for a slight markup. Slightly more detailed... Overall the selection is pretty decent...it is nice to have a hardware store of this size in the area (It's significantly bigger than the Ace on 44 in Bolton). Their hours are quite limited, and have often left me running all the way to HD or Lowe's in Manchester for impromptu weekend warrior work...so definitely check their hours or call before showing up. Prices are also a tad high (maybe 5-10% on most things I have bought), but I easily save that in time and gas (when they're open). The parking lot is huge if that's a concern, so feel free to bring a landscape trailer if needed. The people working there are all generally nice, and have helped me load my vehicle with cold patch bags, etc. on more than one occassion.

As others said, the people are nice. However, going there is a gamble. I've left empty handed many…read moretimes and ended up making the trip to Manchester. The store itself is a time capsule from the mid 90's. Check out takes longer then it should because they haven't updated their debit/credit card reader in 25 years. You sign a paper receipt. Update for God sake! How much is a chip reader? Think of the unrealized savings on register tape, pens and time. Kidding aside, I only go there if I'm confident they're going to have what I'm looking for. We're talking rope, a hammer, can of spray paint or an extension cord. Anything else, I'm going to the Depot.

Been doing business with Squire for years. Bought my pellet stove there. Have my stove serviced…read morethere. Buy 4 tons of pellets from them every year (at least 10years). Call today and they are short drivers. Maybe delivery in November....maybe. offered to pick up the 1st ton myself and asked if there would be a discount on the delivery fee for the next 3? Answer no. Same cost for 3 or 4. Not sure what happened to customer service but really feel they do not value my business. Too bad to say, they just lost a customer today. I know I am only 1 customer, but with responses like this don't think I will be the only 1. No more cleanings, no more pellets and most of all if someone ask me where to buy a stove, Squire will not be the answer.

Excellent customer service! Ordered 3 ton of pellets on…read moreMonday from Squier after Robbins Garden in Oxford screwed me over since August. Squier had the product available and able to deliver Thursday!!!! Highly recommend doing business with Squier!!!!!

Love this place Exceptional service from a local small…read morehardware store that had everything you need !

Bob at the counter helped us with everything we needed. Made suggestions, was kind and spent time…read moreshowing us options. Had everything needed in stock. Reminded me how awful Lowe's and Home Depot are. Keep this place in business.

This store has a continuing problem with pricing at the register exceeding the prices posted on the…read moreshelves. The manager doesn't seem to care that they have misleading prices posted. I have shopped at various Rocky's for 45 years and i'm calling it quits on this store.

Website for your misleading website clearly says 15% off for rewards members. I get in the store to…read moreget 15% off and I'm telling you need a coupon. I was never mailed a coupon. I've been a rocky customer for years and years. I've never been mailed coupons then I'm told you have to do it through the app never done anything through the app was never told I had to do it through the app. They got a pile of coupon right there they just couldn't take the 15% off to satisfy a customer. Nope the help has zero personality. I will be shopping at Home Depot or Lowe's for now.

They replaced handle on my favorite shovel with a smile! It is better than new and will store in…read moreour shed!

I cannot say enough great things about Mansfield Supply. A true family run business for multiple…read moregenerations. The high quality friendly service surpasses anything in modern society. They will help you find anything, and there is little that they don't have. They will even help you problem solve solutions to construction and repairs. One small item I was looking for was empty on the shelf. They looked it up on the computer and said "It is on the truck and will be in the store today by 2:00" I came back and the shelf was full. I have been coming here for 45 years. I wish other types of stores were run as well.