I run a small electrical company, they usually have a great selection of electrical products that I…read moreneed. I keeps me from going to the big box stores! Service is great and the value is very good!

Clueless! Looking for a lawnmower filter and finally get a…read moreguy to help and he tells me a fram oil filter will work. I trust him as he's employed by Rockys who swear by the knowledge of their help. I get home and after removing oil and filter I find fram won't fit. Got everything apart and a mess. So I now clean up and go to Lowe's and get the right one. This is early this year. Now Today we call first for Ball jars and freezer pectin to make jelly I get the stuff and in line I read expires January 2020 so I go back to shelf and every jar like 6 same thing. It's June 27, 2020. I show a lady employee who could care less. Avoid this place. Plus high prices and useless loyalty program. Missing Agway in Palmer and that knowledgeable young girl there. 0 stars Is perfect!

21/28 The service and stock is great in this store . My first visit! Cashier,John and other staff…read morewere warm and extremely knowledgeable. ! As someone like myself,who is novice looking for correct tools and flashlight feel very grateful this business exists . The place is immaculate and clearly organized. Had an A+ shopping experience ! Mission accomplished with ease thanks to staff ! With appreciation , Ruth

I have been going to Rocky's for years and have never left unsatisfied. The men and women who…read moreworked there have always been helpful, they are engaging and if they didn't know the answer they called for help. They never rush you and make you feel welcome.

Bought an Ariens platinum snowblower in October 2022, used only few times over the past winters,…read morethis year 2025 started it for the first snow, made 3-4 passes on the driveway and there was a loud noise and it stopped working, unable to start it back up. Called Taplin, they were able to pick it up the next day. Eric called after checking it out and the said the motor was blown. Of course was 2 months out of warranty, he said would call Ariens and see what he could do. Because of Eric's perseverance they replaced the motor, at no charge to us. Our heartfelt thanks to Eric, and to kudos to Taplin for having such a dedicated person on their staff.

Great experience On…read moretime, reasonable price and quick turn around Easy pick up and delivery

We just moved to Somers, and Somers Star Hardware has been so convenient and helpful. Because I am…read moreat high risk medically, we've been isolating as much as possible, only ordering online and going to stores where they've got no-contact measures in place. We were very happy to find out that Somers Star Hardware cares A LOT about the health and safety of all. My husband most recently needed his propane tank filled, and called the store to see what they'd be willing to do for a contact-free fill. The ladies there went above and beyond, with so much empathy and understanding. I was so grateful, I cried. (Yes, pandemic life makes me even more grateful for the good people working to make everyday stuff accessible and yet keep conditions safe.) Thank you so much, Somers Star Hardware, for your compassionate personal "touch" (of no touching! lol). We are huge fans of yours!

Purchased a new Weber grill from Somers Ace. Luke, the manager gave us a very competitive price…read more The grill was ordered; the store crew assembled it and delivered it right to our back patio a couple days later. Great service, will continue to support this local store.

Honestly, one of the best hardware stores I have visited. Despite its smaller size, they seem to…read morehave everything you would need. And if they don't have it in stock, they can get it. There's always at least two friendly workers at the ready, with a good level of expertise to tackle any project. Also UPS drop off location, which is very convenient. It's a refreshing change of pace from the big box retailers.

Super good people there. Extremely helpful, even if it's only for a metric bolt. If they don't have…read moreit, they can get it. I went in a couple of days ago seeking help with a pump inlet screen situation. The great guy knew exactly what I was talking about. He suggested using tough animal protection screening...great idea. He had some left over from a damaged door...which ended up in my hand. Why would anyone ever go to any other hardware store. And....they have an awesome selection of flashlights. My rating is 11 stars, and I'm sticking to it.

Great customer service and prices at their location on Boston Road Springfield, MA. They held our…read morepurchase onsite until we could come back with a larger vehicle and answered all of our sizing questions.

Went to look for kitchen cabinets...Jon was awesome! Walked us through the options and we walked…read moreaway completely satisfied with our selections. He couldn't have been more helpful! 5 stars!

I used to recommend Rockville Equipment but after my tractor cost over $900 to repair (with…read moreadditional "fixes" I didn't ask for) come to find out, they excluded normal repair/maintenance items. No fuel filter or oil filter. But they did replace the carb I had just cleaned, which was working fine. And no, I never got the call I requested telling me the repairs they suggested. NOTE: they had it last year but I'm just now realizing about the fuel filter and oil filter. Didn't think I would have to check the obvious.

Good quality products and excellent customer support. Friendly family business. Accurate honest…read morediagnostics and repair work.

I had a TERRIBLE experience…read more I hired Allied Flooring to renovate my bathroom following a flood. On the last day of the renovation (of which the estimated end date was continually pushed out day after day), they caused a pipe leak while removing the vanity. They put small pot under it and left for the entire day and night, causing it to flood the brand new bathroom, into my basement. The contractor installed the flooring over the SOAKED subfloor and didn't tell anyone until I showed up and saw it. They refused to hire emergency water mitigation, telling me they'd buy a fan at Home Depot. I called my insurance and got those services. After many emails and calls, the manager, Gary, would not give me the insurance information of the contractor. (Speaking of the contractor, a friend who was painting in the house heard the subcontractor bragging about how he only hires felons.) Anyway, I had to hire legal assistance to eventually get the owners attention to pay the insurance deductible for water mitigation. He claimed he never heard of the incident until I sent a legal letter demanding insurance information or payment. The day I contacted my insurance, the manager, Gary, went to see the damage. He was over an hour and a half late, and I had to leave before he got there. When I got back the next day, I saw they retaliated and had stolen tools given to me by my late father, and that they sawed my wall-mounted stainless steel paper towel holder in half and took the part they cut off. The house was empty aside from my tools, and "Danny" (the subcontractor) and Gary were the only people with access to the house. These people are dishonest thieves with no sense of personal or professional integrity. Stay far, far away.

Excellent variety of flooring options, professional staff and knowledgeable as well. Highly…read morerecommend.