Reasonable price, excellent fast service and when I drove 10 miles down the road and another…read morefucking rock hit my brand new windshield (!!! NO WAY), they agreeably fixed it almost instantly at NO CHARGE!!! I love these people!

Do not use this company. it took me over 2 years to get 2 windows due to incompetence of the front…read moredesk. The wrong color windows were ordered and over a year later when the right windows arrived, the hardware color was wrong. instead of replacing the hardware, the owner demanded the second 50% of the bill, holding the hardware hostage. When I asked her to finish the job, she threatened to file felony charges of theft of service against me. Then she attacked my personal integrity and threatened me with a law suit. I finally ordered the hardware directly from the window company, paying the full amount plus the cost of a second set of hardware, just to get this crazy woman off my back. Unprofessional, dishonest (lied to me and about me) and incompetent.

Put in my windshield and it broke the next dayand tried to clam my hood opens to far would never…read morerecommend

Had every window replaced in my home by Mike and his team at Newport Glass. Excellent customer…read moreservice, communication, professionalism and clean up while on the job. The work took 3 days, the team was courteous and didn't mind at all if I asked questions along the way. I work from home and they completed my office first so I could continue to work while they finished. I would and have recommended to friends.

Very disappointed - terrible service. No follow through and they do not stand behind their service,…read morematerials, or commitments.

From the owner: Dirigo Glass is a full service glass company located in Belfast, Maine. We handle the greater Waldo…read moreand Knox county areas and cover all auto, home and commercial glass needs. Our goal is to provide the best products and service in the industry. We ha

Price for a windshield replacement for a 2014 Camry was over $100 higher than one competitor and…read more$80 higher than another. Windshields are pretty generic, and I am bringing the car for the repair, so why such a big difference? Lost my business to a local shop.

Too expensive! Quoted me over a thousand for my car's windshield thank god I called around everyone…read morewas lower but I went with Sunrise Glass paid half what they were asking. Very pleased with my choice new windshield looks great!

I would agree wholeheartedly with the other 5 star reviews. We replaced all the windows, the screen…read moredoor and two sliding patio doors in our condo. The price was excellent, the quality of the product outstanding and all the folks involved from Paul, to Jennifer, to Brent and Austin who did the flawless installation, were an absolute pleasure to deal with. Great product, great price and fast and highly professional service. They show up on time and go beyond to make sure everything is done right, including installing our new window blinds which we had previously bought elsewhere. This is how things should be done but seldom are. Would give 10 stars if I could.

Just a great, local business. Family-owned. Though we live in Portland, Coastal was our choice to…read morereplace the windows in our historic district home - a complicated job that involved matching some very old windows and meeting stringent requirements. Service was at least as fast, if not faster, than Portland-based suppliers, and the end results were way better than what we might have gotten at a big box store. Very happy with Coastal.

A great local resource for high quality windshield replacement. Nice team; all well-done quickly…read moreand efficiently. Unknown to me is how insurance now covers replacement-back in the day it was totally covered. The team @ Jrs didn't make me feel stupid, they just shared the cost and scheduled the time. Comfy waiting room!

Jrs Windows are responsive, efficient, and we got a beautiful house of windows for an amazing…read moreprice! I will absolutely refer them to anyone who is need of windows, because my friend raved about them, and she led us to Jrs. I will be happy to spread the good word about a good company!

Great job. Quick service. They squeezed us in to repair a windshield chip. It took them less than a…read morehalf hour.

On July 14, 2026, two employees came to my home to provide an estimate for a full-wall gym mirror…read more I expected them to simply take measurements, but they initiated extensive discussions about mirror placement, edge finishes, outlet cutouts, equipment placement, installation requirements, and pricing. That was ok. The appointment began cordially. The employees discussed various mirror options and measured the gym wall. During the visit, the older employee identified gym equipment that might affect installation. He measured one piece of equipment, determined it would not be a problem, and said it could remain where it was. However, when the discussion turned to my leg press, the interaction became increasingly confusing. The employee stated that the leg press would need to be removed from the room. I explained that this was not possible because the machine physically will not fit through the doorway. I suggested moving it to a far corner of the gym and asked if he could measure to determine whether there would be sufficient clearance for installation. Despite having already measured other equipment, he refused to measure the leg press or evaluate the proposed location. Instead, he repeatedly stated that it needed to be removed from the room, even after being told that doing so was physically impossible. What concerned me most was his statement that if installers later arrived and could not maneuver the mirrors around the equipment, they might simply leave the mirrors on my gym floor for me to install myself. I found that response astonishing and completely inconsistent with what I would expect from a professional installation company. At that point, I concluded the project was not going to be a good fit and ended the appointment. The younger employee appeared genuinely surprised, remained courteous throughout the interaction, and even asked if I was sure I wanted to cancel. I explained that I could not justify moving forward when a simple measurement was being refused and when I was being told there was a possibility the mirrors would be left for me to install myself. I later called the Bangor office and spoke with the manager. To his credit, he was professional, apologetic, and seemed genuinely surprised by what I described. He specifically told me that Portland Glass would not normally leave mirrors uninstalled in a customer's home, making the employee's earlier statement even more puzzling. More than a week later, I received the quote. It was roughly double what I found to be the average cost for similar mirror installations in Maine. The quote also stated that all gym equipment must be removed from the room prior to installation, despite the fact that one of the machines cannot physically be removed from the room. Overall, the entire experience was bizarre. The issue was never that measurements were taken or that installation requirements were discussed. The issue was that one employee was willing to measure and evaluate some conditions, while inexplicably refusing to measure others, then presenting impossible requirements as though they were the only option, on top of describing contractual terms to me that directly oppose company policy. The professionalism and problem-solving approach I previously experienced from the Portland office was night and day compared to my experience with the Bangor office.