They process you through quickly bd guarantee a same day rewash if vehicle doesn't get clean to…read moreyour satisfaction. They shouldn't leave it up to the drivers as to who goes next. They should have an employee directing next car into line when queuing up.

Above and beyond on a snow day. He took extra care to get rid of all the icy stuff before I…read moreentered. I tried to tip him and he said it wasn't necessary and he was happy to do it. My Ford Maverick went through less than an hour ago and she looks GREAT.

Beautiful shine and clean car smell afterwards!! Worth the wait and excellence service inside!read more

I've been here for 45 minutes and now they are running my car through the car wash again because it…read moredried on its own since the service is so slow. They also cleaned the car behind me before mine. The new ownership isn't good. The place is falling apart. I will never return and will spread the word.

Waiting on a call back. I will change my review when I'm refunded…read more Went to the touchiness automatic. Selected the $7 option, Put a $5 bill in. Screen said I still owed $2. I swiped my card. Not only did it charge my card a $10 authorization that I'm sure will disappear after the transaction goes through. It also charged me the full $7 plus tax. THATS NOT ALL After it took all that $$, the sign said that it was "out of order". So, I pressed the refund button to no avail. I won't tell you not to go here. You can decide that. But, until I hear back from these people and get my $$ back, I won't be going g back. There's no reason why they aren't checking their messages and calling people right back.

This place is now called "The Sud's Car Wash". I drove past it and decided to give it a shot since…read moreI've been seeking a touchless wash option in the area. There are some self serve bays and one touchless bay. Wash prices are $4 and up depending on the package. I opted for a $4 wash to get the winter grime off my car. I didn't expect much, but was still disappointed. The rinse left soap on the rear windows. The bumpers and sides weren't anything remotely close to clean, and the rinse left spots everywhere. There's no drying either. The self serve bays may be better, but certainly not the touchless auto wash. To add insult to injury, the credit card reader doesn't work. Not sure if it ever worked this decade. I put in a $10 for my $4 wash and got $6 in quarters. Yay...

Everything went very smoothly. Good communication, high attention to detail, easy to schedule,…read morereasonable price. Satisfied customer. Would hire again.

Amazing job. I'd be lying if I said the 2007 Ford Flex looked like brand new, but it looked better…read morethan it had in 10-15 years. An amazing transformation

I love this place and the vacuums are free and they have air wand to clean out the cracks and…read morecrevices of your vehicle making it really easy to detail. But, the reason I don't sign up for a monthly membership is because of what happened today. It's 51° outside 11 AM second semi warm day in a row and I go to the car wash to wash my car and the auto wash is closed on a warm day. It's basically useless in the winter because it's always going to be closed and if it's not going to be open on the warm sunny days that are few and far in between then why sign up to pay monthly to be a member of something that you can't use?

This was the 2nd time trying Zips in Colerain. The bad! IT DOES NOT DRY YOUR CAR!!!…read moreYou must go to the vacuum station and use the supplied compressed air hose to blow your car dry then use hand towels to complete the job. The good. Zips does clean your car and is cheaper than their competitors. There is a reason they're cheaper. You have to spend 20-30 minutes drying your We decided to give Zips ONE MORE TIME. WHAT A MISTAKE. 1st. The young man that guided us in started are car 2 foot from the car in front. 2nd. Something happened to the car in front stopped and we hit him, or a roller in track stopped us like we hit something. LUCKILY I saw no damage it we did get the license plate on the car in front . 3rd. The system didn't clean our car or dry it off. VERY POOR. STAY AWAY!!!!

They did it again! Extreme Clean Auto Detailing got Skylar right for her big debut!…read more Josh, his wife Amber and the team are amazing! Reliable and great customer service. More importantly, super convenient for this crazy busy girl! They picked her up in the morning and returned her that afternoon looking all shiny and good! Looking for detailing service? Book this black owned and family operated company that is doing wonderful things for those who need a little extra help in the community! Note: their new location is in West Chester, OH (northern Cincy) but they will pick up and drop off. I trusted them with my brand new car and nothing less than perfect is what I got!

I'm sure they provide good service. Due to conflict in my schedule. I was not able to use their…read moreserve. Excellent communication

A great small business find. Repaired my front fender -- paint had chipped and water was pooling…read morecausing more paint to separate. Car looked good as new when we picked it up. Not a cheap price tag, but very happy with the quality of the work. Highly recommend!

This is the kind of body shop I was looking for. No fancy office and no spotless work areas. The…read moreplace just looks like there is some serious work being done there. They gave me an estimate in about 15 minutes, scheduled me in 3 days later, and completed the work a day sooner than estimated. The repair was perfect, the car was clean, and the price was well below the two other estimates I got. I'll be sure not to lose their business card. Paul F.

We love their wash&fold services, drop off and it's done in 24 hours or less. I also love their car…read morevacuums over anywhere else. Clean, staff is friendly. I recommend Splash&Dash to everyone.

I stop by here to have my weighted blanked washed as it is heavy and can be tricky to clean…read more I have no complaints, the blanket gets washed and dried on time and the employees are friendly. It isn't the Ritz Carlton 5 star experience but they more than get the job done each time I use them.

I had a very frustrating experience with this dealership, and I feel it's important to share so…read moreothers can be aware. On February 13, 2026, I had my vehicle towed to this dealership due to a check engine and low oil pressure light. After their inspection, I was told the problem was a failed starter. Based on their professional recommendation, I approved the repair and paid to have the starter replaced. Initially, the vehicle started, and I was told everything was fine. However, not long after getting my car back, I began experiencing the same low oil pressure & check engine light.. thinking at the very least my car was never properly diagnosed. What's most concerning is that I trusted their diagnosis, only to later question whether the original issue was correctly identified at all. It now feels like the root problem may have been missed, and I was charged for a repair that did not fully resolve the issue. I also attempted to communicate clearly with the service department during this process. At one point, I even requested that they hold off on further work so I could seek a second opinion. Despite that, I was later informed that work had already been started, which was both frustrating and concerning. Customers should be able to trust that their instructions are respected. Overall, this experience left me feeling unheard, overcharged, and unsure about the accuracy and integrity of the service I received. As a customer, I expect transparency, proper diagnosis, and clear communication..especially when it comes to major vehicle repairs. I would strongly recommend that others get a second opinion before approving any major repairs here. I was then charged $385 for labor to remove my engine hood to check on engine. They then said I would need a new engine.. I declined and requested that they only repair gasket and valve .. so they refused and left all parts uninstalled for me to pick my vehicle up. I'm now out of a car. Only 60k mi on it.

Con artists for sure. I have an "Important Safety Recall" on my 2018 Jeep Cherokee. Received a…read moreletter from Chrysler stating that the repair would "free" ? Ha ha, not a chance. They tell me I have "codes" that need to be cleared before they can go ahead with the free repair. OK, "How much is that going to cost?"...$611.00. WTF? Conclusion, it's not a "safety" issue, it's a money issue. Don't buy anything from Chrysler and expect good service, at least not from Northgate Chrysler. Buy a Toyota got a Honda but not from Northgate Chrysler. I would not recommend this dealership at all.