After hip surgery I have been provided with home Care services including PT, OT, and nurse. Very…read moreprofessional, empathic, attentive to details and concerns. I couldn't imagine better assistance. Special gratitude to Eric (PT), Laura (OT) ! Thank you all.

Quality care, and they came to me for in-home PT- efficient and kind. Kalai was wonderful!read more

1 / 1 If you are looking for reliable, compassionate in-home…read moremedical care for your loved one, CenterWell Home Health is NOT the solution. This company has a serious communication problem, is negligent in managing/scheduling nurses, lies about the availability of nurses, and nurses who fail to notify management when they do not come to work are not held accountable. My mother of 87 yrs. has a serious case of venous stasis ulcer. The first nurse that came to our home did not adhere to standard medical protocols like hand washing and use of/changing sterile gloves. Upon reporting this to a CenterWell supervisor, she apologized and stated this was not the first time they received this kind of complaint about that particular nurse. That nurse should have been retrained or let go. I stated that we did not want her to ever come back. The nurse assigned to us has exceptional skills, over 40 years of experience, is knowledgeable, extremely compassionate, and deeply cares about the well-being of her patients. She goes above and beyond, and we were extremely happy with her service!! On those exceedingly rare occasions when she was not available, she notified us, did the right thing by promptly notifying the appropriate supervisor, and requested they assign another nurse. Unfortunately, CenterWell neglected to inform us, failed to provide another nurse, and the manager lied by saying they had not heard from our nurse when she had, in fact, notified them. On another occasion our nurse had an adverse reaction to a Covid shot. She rightfully notified us that she would not be coming, promptly notified her management who failed to provide another nurse, and again lied by saying they had not heard from her. On three occasions a male nurse came to clean and redress the ulcer. He was heavy-handed, inflicted more pain, and ignored my mother's pleas to be gentler. The final straw was the last week of December when our nurse was injured at another patient's home. She promptly notified us and notified the appropriate supervisor. CenterWell contacted me the day before our nurse was supposed to come informing us of the situation, advised another nurse would be coming the next day (a Saturday), and that he would contact us the morning he was supposed to come to schedule a time. The nurse did not contact us. I made several calls to CenterWell inquiring about the status, and they were unable to reach the nurse or a supervisor. Throughout that day an on-call nurse called me to see if I had heard from the nurse or supervisor and each time, I stated that no one had called. I was informed 48 hrs. later that the nurse who was supposed to come was out sick, and they were not aware of this. How do you not know one of your employees is out sick? This was another example of the communication problem with CenterWell. I expressed my anger by stating that this lack of communication and accountability was unacceptable, unprofessional, and unforgiveable, and I refused to accept their apologies. With each failure in communication, I contacted the supervisor to find out what happened and was offered apologies and weak excuses. CenterWell also failed to follow-up on our request for occupational therapy for my mother as we waited several months for therapy to begin. Contrary to CenterWell's automatic phone greeting stating they are "one of the leaders in home health," they are incapable of servicing patients requiring in-home wound care as they do not have the necessary nursing staff. Additionally, CenterWell has a nurse who does not adhere to standard medical practices of wound care regarding handwashing and properly changing sterile gloves (admittedly reported by other clients); a nurse who failed to contact me to schedule arrival time, was derelict in notifying a supervisor of his whereabouts and was unreachable; supervisor was unreachable to resolve matter of no-show nurse; supervisor lied stating she had not heard from our nurse that she was going to be out when, in fact, our nurse did provide notification. Our exceptional nurse is the only reason we stayed with CenterWell. However, after the last incident, continued problems with communication and lack of professionalism, we terminated CenterWell. For the well-being of your loved one, DO NOT choose CenterWell for in-home wound care.

If you are looking for reliable, compassionate in-home medical care for your loved one, CenterWell…read moreHome Health is NOT the solution. This particular branch is located at 12501 Prosperity Dr., #225 in Silver Spring, MD. This company has a serious communication problem, is negligent in managing and scheduling nurses, lies about the availability of nurses, and nurses who fail to notify management when they do not come to work are not held accountable. My mother of 87 yrs. has a serious case of venous stasis ulcer. The first nurse that came to our home did not adhere to standard medical protocols like hand washing and use of/changing sterile gloves. Upon reporting this to a CenterWell supervisor, she apologized and stated this was not the first time they received this kind of complaint about that particular nurse. That nurse should have been retrained or let go. I stated that we did not want her to ever come back. The nurse assigned to us has exceptional skills, over 40 years of experience, is knowledgeable, extremely compassionate, and deeply cares about the well-being of her patients. She goes above and beyond, and we were extremely happy with her service!! On those exceedingly rare occasions when she was not available, she notified us, did the right thing by promptly notifying the appropriate supervisor, and requested they assign another nurse. Unfortunately, CenterWell neglected to inform us, failed to provide another nurse, and the manager lied by saying they had not heard from our nurse when she had, in fact, notified them. On another occasion our nurse had an adverse reaction to a Covid shot. She rightfully notified us that she would not be coming, promptly notified her management who failed to provide another nurse, and again lied by saying they had not heard from her. On three occasions a male nurse came to clean and redress the ulcer. He was heavy-handed, inflicted more pain, and ignored my mother's pleas to be gentler. The final straw was the last week of December when our nurse was injured at another patient's home. She promptly notified us and notified the appropriate supervisor. CenterWell contacted me the day before our nurse was supposed to come informing us of the situation, advised another nurse would be coming the next day (a Saturday), and that he would contact us the morning he was supposed to come to schedule a time. The nurse did not contact us. I made several calls to CenterWell inquiring about the status, and they were unable to reach the nurse or a supervisor. Throughout that day an on-call nurse called me to see if I had heard from the nurse or supervisor and each time, I stated that no one had called. I was informed 48 hrs. later that the nurse who was supposed to come was out sick, and they were not aware of this. How do you not know one of your employees is out sick? This was another example of the communication problem with CenterWell. I expressed my anger by stating that this lack of communication and accountability was unacceptable, unprofessional, and unforgiveable, and I refused to accept their apologies. With each failure in communication, I contacted the supervisor to find out what happened and was offered apologies and weak excuses. CenterWell also failed to follow-up on our request for occupational therapy for my mother as we waited several months for therapy to begin. Contrary to CenterWell's automatic phone greeting stating they are "one of the nation's leaders in home care," they are incapable of servicing patients requiring in-home wound care as they do not have the necessary nursing staff. Additionally, CenterWell has a nurse who does not adhere to standard medical practices of wound care regarding handwashing and properly changing sterile gloves (admittedly reported by other clients); a nurse who failed to contact me to schedule arrival time, was derelict in notifying a supervisor of his whereabouts and was unreachable; supervisor was unreachable to resolve matter of no-show nurse; supervisor lied stating she had not heard from our nurse that she was going to be out when, in fact, our nurse did provide notification. Our exceptional nurse is the only reason we stayed with CenterWell. However, after the last incident, continued problems with communication and lack of professionalism, we terminated CenterWell. For the well-being of your loved one, DO NOT choose CenterWell for in-home wound care because they do not have quality staff to service clients. Only submitted a 1 star rating because there is no option for a negative 5.

They were very professional , kind and caring . They took great care of my mom! Everyone was very…read morecourteous and called back and answered all my questions .

Service by this company has been tremendously helpful during a tough time for our family. I can't…read moresay enough about how the professional staff has guided us through the decisions on amount of care needed by my father and the types of care. The caregivers were on time, capable and friendly. Most importantly, the staff fulfilled their promise of helping us figure out the insanely complicated steps of getting my father's long-term care insurance company to cover costs. I cannot say enough good things about this company and its meeting of its promises. Please note that they offer two types of caregivers: contractors and staff. Don't be cheap and pick the contractors. Pay the minimal extra, and you will get huge benefits of support from the professional staff.

I used this service for my beloved husband (RIP). Since my husband was totally bedridden, the Home…read moreCare Aides from Exec Nursing Services performed every service possible, from feeding, medications, bathing, alternating his positions, shaving, tooth brushing, pulse & blood pressure readings, temperature, dressing, massaging, laundry & many more. They were excellent and very exceptional in their care and expertise. They were professional, punctual and responsive at him at all times. I would definitely recommend and use this service again. On a personal note, I am very grateful and indebted to the management and all the staff who helped my husband. May God bless you abundantly and keep up with your impeccable service to the community.

From the owner: Home Health Care Elderly Care…read moreSkilled Nursing Services Sitter and Companion Services

Professional, friendly, punctual and super accommodating. My feet were killing me and they…read moresqueezed me into their schedule last minute. They were magicians--my feet came out feeling better than they had in years and I will definitely be going back! While I am certainly not hoping to have any further foot trouble, everything about my visit to home feet cares was a home run, and I'd highly recommend them to anyone.

The doctor currently services both of the assisted livings that I operate. She is excellent,…read morereliable and cares about my residents. I highly recommend the services of Home Feet Cares!

This home healthcare group has been a godsend. The nature of needing homecare assistance is often…read moresudden and unexpected. To have a healthcare group that can assist to calm the waters while providing excellent service, is much appreciated. Most will have health care challenges for a family member at some point, be it after-surgery care or caring for an elder. Many people would wish to keep the patient at home, but real fears exist. Ables Homecare has quality staff who can provide assistance. You may well learn that keeping a family member at home is possible with another pair of willing hands to assist in the home. The Coordinator of this homecare service is a lovely man, calming and reassuring. He follows through to ask for feedback as to the Providers' progress with the patient. He has consistently provided quality providers who treat the patient with respect. That would begin most simply with greeting the patient--they do that at the start of every appointment session. It's simple things like not talking down to the patient, a provider who values hand-washing and does not have idle cellphone conversations 'on the job', those things raise the level of confidence in care. I have a few times given Ables the option to come, having only given short notice. Each time, Ables complied. One appreciates that flexibility. Families can begin the journey of caring for a loved one at home when there is skilled help to work alongside. Try Ables. We feel fortunate to have found Ables. We've not had to have faced that Long Ride Home after a nursing home visit. No such worry. No such guilt.....that is, when you have skilled assistance in the form of Ables Home Healthcare. Able's will make you believe that quality is still available, this is an excellent home healthcare business.

The best of the worst rehab places. There really isn't any physical or occupational therapy. Don't…read moreever get me wrong they have a beautiful little rehab area with glass walls, that when you enter the facility you think right away that you have a chance to get stronger and therapy that you desperately need. It's all lies. They put you on a bike for 10 minutes the most, and nothing else. I needed to practice the steps so I can navigate them at home, that was never an option. They dismiss your concerns, and most of the staff has such an attitude. They look through you as if you don't exist, their whole job is to help you get healthier and stronger. The food is disgusting, as well as the Cockroaches not only in the room but in the shower area. It looks clean for the most part. There was a charge nurse that was very kind, that lived in Brooklyn for a while and really helped me out. Also there was Solana who was the only one that really cared about me. You could tell her heart was in it. Everybody else, needs some sensitivity training

My aunt stayed here for a short time. The facility is very nice. The social worker Ardrina was so…read moresweet, and kind. She answered all my question. she made sure my aunt had adequate care at home when she was released. The nursing staff was very supportive as well. I will highly recommend. Debra Barner