many years of purchasing building and recreational products from this store. i have always received…read moregreat service from its employees and staff. they have multiple items for the home at reasonable prices.

If I could give this store a "0" I would. While carpooling to Chicago from Decatur, IL, I parked…read moremy truck in the Menards parking lot-the farthest away on the outside perimeter. Upon arrival the next day, my truck had been towed. There are NO signs posted anywhere to indicate that "no overnight parking allowed, vehicles will be towed at owners expense". After getting my truck out of impound and paying $125, I spoke to the Assistant GM of the store. He simply stated it was private property and company policy and that no signage was needed or required. This person conducted himself in a very, very unprofessional manner and told me "leave my store immediately" STANDING OVATION to Menards ! I will never return to a Menards and will promote ill will for the rest of time !

Well, it would be an awesome experience like normal except for the guy riding the pork truck refuse…read moreto get down off the fucking pork truck to help my injured husband get the wood he needed

Best Menards ever, I've remodeled 2 houses in the past 4 years so I've made hundreds, maybe…read morethousands of trips here. The lumberyard is always organized and if you ever need help finding or loading something they are always there. The employees inside are always helpful. Still remodeling my second home and boy do I hope it's the last. So I will be back.

This is my go to place for anything outdoors. I tend to pre-stock stuff when they are doing their…read moreeverything has a rebate deal so my money goes further. Typically their 11% rebate goes away after Christmas, but comes back later in the spring just in time for planting spring grass. They have a much better wood selection than Lowe's too.

Went to this Menards and wanted to do shopping inside but was advised they only had 2 carts for the…read moredisabled to use. one was used by a young man, employee, riding a cart out to parking lot to get the push carts. If it wasn't for the fact that I had a relative with me to push this old wheelchair I could not have shopped. Before becoming disabled I was there at least once a week and now I can no longer. Please get more carts. Thank you

If you're not a big contractor Larry Hurn doesn't appreciate your business. I went to get lumber to…read moredo my roof and had priced lumber 30 days earlier and at that time what I needed was $9.25 a board, then when I went in to get my lumber I thought I had taken plenty of money to purchase everything I needed and still have money left, but little did I know that Larry Hurn had jacked up the price over double what it had been 30 days earlier, each board I needed was now $20.25 per board, that's over 100% mark up, so I didn't nearly take enough money to get everything so I asked Larry if I could charge what I didn't have the money to cover until later in the day or the next morning since I have been a lifelong customer and was spending almost $1000 at his business and knowing hed over doubled his prices wouldn't even work with me so I wouldn't have to go through the belittlement of having to put lumber back. I spent over $500 on what I did get which wasn't much and after the treatment I received and the sheer greed of Larry Hurn, I'll never spend another dollar in his lousy business if that's how you treat lifelong customers that have spent thousands of dollars at your business. I called around after this experience to find that Hurns was the only lumber yard that had raised their prices so drastically and after being embarrassed to have to put lumber back because of the unbelievable price increase I'd drive to St Louis to get lumber before I'd ever think of spending another dime at Hurns, Hurns stinks! If Yelp would have let me post with a negative star, I would have!!!

From the owner: Lumber, building materials, and hardware, including siding, roofing, flooring, windows & doors,…read morekitchen & bath cabinets, plumbing, electrical, lighting, hand tools, power tools, lawn & garden, and much more!

Had my cabinets for a few years now, great quality, John was very helpful with selecting style and…read moreadd ons. From design to delivery, everything went smooth. Overall, Huge selection to choose from at the warehouse, if your doing any remodeling great place to start

From the owner: Kitchen and Bath Cabinets, 5 styles of in stock kitchen cabinets, 20 styles of in stock bathroom…read morecabinets, wood laminate flooring, vinyl laminate flooring, ceramic tile, porcelain tile, natural stone flooring, backsplash tile, laminate counter tops, granite counter tops, quartz countertops, lighting, faucets, toilets, hardware

This place used to be great…read more My recent experiences with them were frustrating and I wish I'd just gone elsewhere. They have a guy in back with a Phantom of the Opera thing going on. He's the one who does cutting and millwork. But he basically refuses to talk to people. You'd think they'd have a system in place to work around his idiosyncracies, but they really don't. As for the counter/office: There's a guy named Kevin who doesn't really return calls or follow up. If you try to work with someone else, friction results. I made an agreement with the owner. Armstrong was to cut five boards to length for $15. He kept his agreement on first order, but then charged me about $150 for cutting five boards on second order. I thought he'd just made a math error, but he dug in when I requested that he refund overcharge to my card. So now I get to waste time gathering notes and emails and writing a credit card dispute and potentially filing a small claims suit. It seems like Armstrong is struggling to survive and is making bad decisions. I don't have time for games and drama. It's time for me to find a new supplier.

Best lumber business in town. Experienced sales people really help me out with my projects…read more Customer service couldn't have been more helpful.

Prices are already high so they can price match and run competitors out of business. Management is…read morerude and unhelpful. Staff seem scared of losing their jobs. When charged the wrong amount you will be told it will take five business days before your account is reimbursed. During Covid the management called police to have minors arrested for not wearing mask.

Every staff person that we dealt with was very rude and would not help us find what we were looking…read morefor. At one point, my husband asked a sales rep if she worked here and she said "I'm employed by Menards and then said this isn't my section and then walked away. Another lady, in lighting and electronics offered minimal Help after we asked her for some metal tubing she waddled by the metal tubing, pointed to an area and walked off. This was a horrible experience most of the staff were rude and smart alecks. Don't plan on going back to mt vernon any time soon.