I had just bought a Doge Caravan from them, milage a little bit high but it was well maintained and…read moreruns great. Take my word, this is the only place I will do business with in this area for 100 miles around. Thanks Costy's

Please do yourself a favor, and do not attempt to buy a vehicle from this dealership. This is by…read morefar the worst dealership I've ever dealt with in my life. Both of the sales people and the managers are crooks and liars they would do anything to get your money and say anything To do so. Then when you do they use bully tactics against you to come pick up the vehicle or else they will sell it to other people for more money. The one you need to watch out for the most is the manager his name is Richard Hughes

If I could give no stars I would! After agreeing on a deal, doing a credit check, sending all the…read morethings they requested, they call the day before and offer us 2k less on our trade in. We already agreed on a number and what my monthly payment would be. Needless to say I will be going elsewhere to purchase a vehicle. Very unprofessional!! Would NOT recommend this place to my worst enemy! Stay far away from these people! You've been warned!

It's Blaise Alexander now and I took my truck to the body shop for a bumper and fender deer hit…read morethat wasn't super bad at all but I was without my truck 15 days. They didn't even touch it from 5/3-5/8 at all it just sat there SMH! Pick a diff shop if you wana get your car back faster. The work looks really good tho.

They contacted me because they saw I was interested in selling my truck ( I was on various sites…read moreresearching my truck's trade-in value, and it seems they must track some of those sites). Anyway, I explained to them several times that I was looking at trade in value and that I had a couple of offers from carmax and nerdwallet. The lady I spoke to said that they usually (key word) do better than them. I figured, what the heck, they are only an hour away, why not. Now, I was brutally honest about rating my truck, actual mileage, scratches, as well as the accessories. Well, they lowballed me by $3000.00 and made it sound like they were being very generous and magnanimous about the whole deal. I told him he was low and thanked him for his time. He was a bit taken aback about that. Asked me if I wanted his estimate, said I could keep it or even throw it in his face if I wanted to. Okay, I did kinda chuckle over that. Obviously, he has done this before with limited success. As I left, he tried to engage and explain his position, I just smiled and left. The lady I originally spoke to sent me a half-hearted apology email that made me chuckle, too. Update: I sold my truck to Driveway.com for $25,150. Blaise Alexander offered to go as high as $22,000 (after telling me it was only worth $21,000 and change). Even though I was only asking for trade-in value, I was prepared to take $24,000 when I went there. Lucky for me, they low balled me. I guess I owe them a thank you.

When reviewing this dealership website, their mission and vision couldn't be further from the…read moretruth. An employee of the company reached out to us as they were interested in purchasing our vehicle. Well, they made an offer which was agreed to, only to then need to go to the GM who reduced that figure by $1,000. Obviously, a typical car dealership deceitful tactic. Well, it was disturbing enough that I sent an email to the GM, who is also the owner. Guess what, he didn't even respond. This dealership, despite their rhetoric, is no different than any other dealership.

We have purchased our last 4 vehicles from Matthews Motor Company and have been so very pleased…read morewith the service that we will definitely consider them first when the time comes to replace a vehicle. The sales team has always taken our needs and wants into consideration to recommend the best vehicle, and not just try to sell us what they want. We needed a replacement in 2020 when everything was shut down and test driving cars wasn't possible. The team went above and beyond to provide top notch service even then to ensure that we got exactly what we were looking for. From sales to service, Matthews Motor Company is the first place we turn every time.

I went to this place to have an issue with my car fixed after my regular garage said they couldn't…read morefix it because it was an electronic issue with the key. My regular garage tested the battery for me and told me that the battery was fine so I was able to rule out certain things such as this before going to Cole & Burd (unbeknownst to Cole & Burd). I sat for a good hour when I got to Cole & Burd and then they came out and told me that I needed a new battery and that it would cost about $150 before tax and labor, etc... I knew this was not true because I already had previous knowledge from my regular garage. This was several years ago and I AM STILL USING THE SAME BATTERY WITH NO ISSUES!!!! I don't appreciate being lied to and will never return here for any reason due to this.

I went there once with my vehicle and once with another vehicle. Both experiences were unfavorable…read moreexperiences. I feel that I was overcharged for checking my transmission fluid, they added a quart, 65 dollars. The other vehicle we took was much worse. We were told everything from a bad engine, bad module, and it somehow lost 5 quarts of oil from my house to there. Turns out it was none of these. It was a loose wire. I understand that more than one thing can be wrong, but feel I was lied to and would never recommend to anyone that they go there.

Please do yourself a favor, and do not attempt to buy a vehicle from this dealership. This is by…read morefar the worst dealership I've ever dealt with in my life. Both of the sales people and the managers are crooks and liars they would do anything to get your money and say anything To do so. Then when you do they use bully tactics against you to come pick up the vehicle or else they will sell it to other people for more money. The one you need to watch out for the most is the manager his name is Richard Hughes

Phenomenal service, really friendly staff from the managers to the salesman. Was just a…read morewindow-shopping for a new vehicle but I'll be back to buy one real soon, that level of customer service deserves my business