My father resided at Maple Ridge Memory Care for three months. In that time he lost 12 pounds, his…read moreteeth began to show decay and he went a total of three weeks with only the clothing on his back as they lost the rest of his clothing. They routinely forgot to feed him or fed him with food in closed containers without silverware or food cut so he could eat it. He went over one month without an attempt at a shower, teeth brushed, bed changed and his room cleaned. There was regularly feces and vomit on his walls and floor. He was forced to use a towel when toileting as they did not keep his bathroom stocked with toilet paper. Despite significant feedback to every staff that would listen these significant concerns remained. Maple Ridge robbed my father of his dignity. Do not send a loved one to this terrible place. The head nurse, Heather Lambert informed me she "shoves" his medical record into a drawer with everyone else's and never looks at them. The documentation showed significant neglect and showed he did not receive basic care.

Happened upon the negative review from John...2018. My Mom has been at Maple Ridge since shortly…read moreafter opening as Spring Village in 2016. There were hiccups at first as with any start up. Since then the ownership has changed...therefore the name change. I can only say (as an RN) that I am consistently impressed with the level of care and the genuine CARING of the staff. You would be hard pressed to find a better facility for your loved one.

Synergy HomeCare in Shelburne, Vermont is fabulous! Our mom has Alzheimer's, and is physically…read moreactive but her mental status has declined. She is insistent that she stays in her home of 40 years, and without Synergy and their kind, committed staff we would not be able to make that happen. We can't thank them enough for everything they do - we both live out of state, and rely on them to keep us updated and abreast of any changes or needs that our mom has and they do that and more consistently.

From the owner: SYNERGY HomeCare of Champlain Valley is a home care provider to disabled, veteran, AND…read moreelderly/seniors, that is based in Shelburne, Vermont. We are one of the only providers that offers in home care to the authorized Veteran population, paid for by the Veterans Administration. SYNERGY HomeCare offers private, non-medical - in home care services to those looking for support including (but not limited to) companion care, personal care, light housekeeping, medication reminders, appointment support, meal preparation, errands, weekly transportation, respite support for families, and hospice level companion care.

We are quite grateful and pleased with the attention and kindness our parents received recently…read morefrom Home Care Assistance. Their employees were genuinely concerned for our folk's well being. This included conscientiously matching recipes with the low potassium diet needed by them. The meals they prepared were consistently tasty and nutritious. We also liked the way they organized our kitchen and refrigerator. They approach client care very pro-actively. Home Care Assistance will be at the top of the list for calls we make once our folks return to their Vermont summer residence.

From the owner: Home Care Assistance of Greater Burlington is a committed advocate for senior adults. In these…read moredifficult and uncertain times, we have taken proactive measures to support the ongoing health of our clients and their families in the greater Burlington, Vermont community. Are you concerned about the safety of a senior loved one right now? Our in-home care team is here for you. Call (802) 231-0415 to speak with a care advisor who can help. We believe that, with the proper home care, we can empower your loved one to enjoy a happier, healthier and more fulfilling lifestyle through their golden years. Call (802) 231-0415 to chat with a care advisor about our best-in-class senior care services and how we ensure safe hospital-to-home transitions.

I'm in my 3rd year working for TLC and I love it! They really care about their employees. Mohamed…read moreoffers benefits to everyone he employs. He also offers the best pay and more educational opportunities than most of the competitors. I really love this company so it makes me sad to see that 2 angry reviews have lead to such a low star rating.

This service provided care for an elderly relative for a number of months. TLC was hired to assist…read morewith day to day care including not only companionship but also assistance with the tasks of day to day living including personal hygiene, medications, reminders etc. During that time, my loved one experienced a number of infections that were due to poor hygienic practices and the failure of caregivers to recognize the signs of infection. This resulted in hospitalizations and follow up medical care. While a few of the caregivers were kind and well intentioned, the care provided was lacking in terms of what was needed. Similarly there were numerous problems with scheduling, billing and the front office staff in terms of answering questions or general assistance. I would not recommend this provider.

I was in rehab for nine weeks. The first week was rough because of my broken knee. The staff was…read moregreat. I met wonderful nurses and LNAs from the U S and parts of Africa and the Caribbean. Most of them are traveling nurses and care assistants. It's not easy working 8 , 12 or 16 hour day. They work so hard to take care of their patients then they come back and do it all over again. The PT and OT staff are really good in understanding your needs for success in rehabilitation. Love , hugs, and a grateful heart to all who work at Burlington Health and Rehabilitation.

I am a hospice RN. I had a patient at this facility who had bone cancer, which is extremely…read morepainful. Had to move the patient out of the facility on an emergency basis because they stole all of her morphine 3 times in 3 days. Yeah, she could not get any pain relief from bone cancer pain because the nurses kept stealing it. The nurses are also well known for drinking on the job so heavily that they pass out in the parking lot.