I have a big name pest control company servicing a residential property. They do great, as that…read morespot started off infested and is clear now. I was kinda scared to ask them for a quote for this next spot that's twice the size bcuz the other space isn't exactly cheap, so I decided to try a smaller business. I'm THOROUGHLY impressed with how much more professional this company is. I have to beg the other folks for an arrival window. Swan's has it set up with a confirmation text AND an arrival window. The timing from a request to the appointment was super quick, and the technician is polite and personable. I'm canceling my contract with the other company and going with Swan's all the way!

I was super pleased with the service I received from Swan's Pest Control. I called in the evening…read moreand needed service fast after two other pest control services and DIY products failed me, Swan's was able to come out the next day to help. The pricing was reasonable, they were responsive and quick, I called and texted the contact who answered questions I had and he was overall very nice to talk with. I asked if he could come out and follow up to address a separate issue the following week which was no issue for them at all. They solved an issue I had with ants in our apartment for months after multiple other services failed, and they fixed it on their first visit. I could not be happier and would highly recommend their services.

i have to say that we are totally pleased with all of our services with total pest solutions !! we…read morehave all of there services and james who does our yard and shrubs is absolutely amazing !! very friendly outgoing hard worker and always will take the time to explain things to me when i ask! he's very well knowlegeable of his job and does it above and beyond ! i would highly recommend total pest solutions for sure. we have had them for 5 years and never have had an issue at all. we have always been pleased. also i would highly recommend ruben for the termit and inside pest control i have never had an issue with anything and they stand completely behind there services .. so give them a call and i promise you will all say the same thing!! a very happy customer from the estates of auburndale linda & heather

I am extremely disappointed with the level of customer service I have received from Total Pest…read moreSolutions in Lake Alfred, Florida. After repeatedly calling your office, my calls were continually sent to voicemail, and I only received automated text responses instead of speaking with a representative. When someone finally answered the phone, the young woman I spoke with was rude, unprofessional, refused to provide her name, and showed no interest in addressing my concerns or finding a resolution. Before I agreed to sign a contract, I was specifically promised that multiple large bags of topsoil (up to three) would be brought to my property to repair the dead areas of my lawn. That promise was an important factor in my decision to become a customer. Instead, only a small amount of topsoil was brought, and even that was not applied properly to the front yard. I am now being told that adding topsoil is the customer's responsibility, which directly contradicts what I was told before signing the agreement. In addition, the technician who visited my property and his colleague did not document or complete what they had promised. Because nothing was written down, I am now being told that the commitment is not binding. I have even been told that I need to provide video footage from my home's security cameras to prove what was promised. That should not be the customer's responsibility. I requested that a manager come to my property to review the concerns in person, discuss what was promised before the contract was signed, and inspect the condition of my lawn. Rather than working toward a solution, I experienced resistance, aggressive pushback, and a lack of accountability. This entire experience has been frustrating and unacceptable. I became a customer based on the promises that were made before I signed the contract, and I simply expect those promises to be honored. I respectfully request that management contact me, visit my property, review the original commitments made during the sales process, and resolve this matter promptly. I hope Total Pest Solutions will take this complaint seriously, improve its customer service, and honor the commitments that were made to its customers. What they wrote me " Good morning, Sir, I wanted to clarify the situation regarding the bag of topsoil. The bag your technician brought was purchased with his own money as a courtesy. Topsoil is not a product that we stock or provide as part of our lawn service. When topsoil is needed, we typically recommend that the homeowner purchase it from a local store such as Lowe's or Home Depot, and we are happy to spread it during our visit. In this case, your technician was simply trying to help by bringing one bag at his own expense. He also did not charge you an initial service fee for the lawn. We did not cause the damage to your lawn, but we have been doing our best to offer guidance and assistance to help improve the affected areas. If additional topsoil is needed, you are welcome to purchase it, and we can spread it during your service. However, we cannot require our technicians to purchase these materials themselves, as providing topsoil is not part of their responsibilities or our standard service. I apologize for any confusion and appreciate your understanding. And after phone call very disrespectful from young female"

I have had the pleasure of the service with this company for over 20 years. Friendly, professional…read moreand honest. I highly recommend this company to everyone. Bob the owner makes sure things are done correctly. Chris is always thoughtful of your issues and follows up with everything requested. If you are looking for a great choice for Pest Control this company can not be beat. Thank you Bob and Chris for all the years of incredible service!

The guys that come out to spray are great. The guy who answers the phone is very rude.read more

The staff here is the best, super friendly. The location is convenient, lobby is clean. They have a…read morelot of packing and shipping supplies as well.

If you're looking for safety, security, a clean facility for your belongings, and hands down…read moreexcellent customer service...then this is your place! We've been using this facility for over a year. Frank who is usually in the office onsite is extremely helpful, and such a pleasure to do business with. He's very knowledgeable about the facility and all there is to offer. Whatever your needs are Frank, Jessica, and the staff at this facility are able and willing to work with you to help you get the best units or spaces for your needs. They're always very kind, professional, and provides excellent customer service. After just our initial meeting establish service at the facility, we felt welcomed, as though we were joining a family. We've never had to worry about our belongings at the facility. The facility has cameras around the exterior of the facility, and each floor of the facility has security cameras throughout, which are monitored. There's a security pad that allows access only to those with their own personal codes. The facility is well maintained so there's no worry about pests. Hands down, this is the best and cleanest facility in Kissimmee! Great price, better services! I highly recommend this facility to anyone and everyone that's looking for a clean and safe space to hold all the extra things they've accumulated in life. Forgot to mention...they price match. If you find a price better than the one they offer, they'll match it.

Quick response after initial inquiry and he was able to come out super fast, which we really…read moreappreciated. Very knowledgeable and took the time to explain everything. He even stopped by multiple times shortly after placing the boxes to make sure everything was working as it should. Professional, efficient, and easy to work with. I would definitely recommend to anyone looking for reliable pest services.

After reviewing a few pest control professionals, I decided on The Pest Cartel. Darryl came to the…read morehouse, reviewed my property, and completed the work needed. He is a well-mannered and professional young man. He appeared quite knowledgeable and sure of himself as he did the job. He also explained what he was doing a what chemicals he was using and why. He'll be coming by on a quarterly basis to keep my property as pest-free as possible. Highly recommend him.

If you are looking for someone who combines technical expertise with genuine care for their…read morecustomers, Sean with Superior Spray Service is who you want handling your pest control needs. His attention and commitment to excellence truly sets him apart, and I highly recommend him as one of the best individuals to deal with. Definitely gave true customer service from start to finish.

spray tec sprayed during a windstorm killing all the plants along the walkway and the front of the…read morehouse. i calld twice to repot this. left 3 messages and no one has called back.

As a senior owner of a 40 yr. old home my concerns about extent of termite invasion was…read moreoverwhelming! I was hesitant to call as I had less than positive experiences with unscrupulous contractors and service techs during my ongoing remodel process. I called Ici on 01/21, the owner answered phone, he listened & assured me prompt service and quality, he stated they provided service for last 34 yrs as a family business, invited me to check reviews. He seemed to understand my urgency & anxiety. Termite Manager Chris came out 0/22 ( very next morning) he presented a highly professional but warm demeanor. He made me feel comfortable & encouraged me to accompany him as he completed his detailed inspection, patiently answering my numerous questions as we walked home interior & exterior. He advised me of findings and quickly provided me a computer generated hardcopy report. Chris also provided me a very comprehensive education about actions I should take to secure and protect my home from future invasion. I would highly recommend a call to Ici to cautious seniors or anyone with suspected or known termite invasion.

They are quick response time, and service seems good, but if you have a mobile home with metal roof…read moreplan on an extra $1000.00 dollars for roof repair.

I have used the services of Rapid Response for over 15 years and am always satisfied. Steve is…read moreprofessional and dependable. He returns if there are any new creepy crawlers that appear. He is trustworthy and dependable and always available if there is a new problem in addition to his quarterly visits.

Always available when you need something. Very friendly and easy to deal with. Timely response and…read moreon time for appointments.