Had a couple of returns that needed to be amended and one that was very late that needed to be…read morefiled. They left my taxes on their desk for over a month with no response to any of my communications through text, phone or emails. i had a deadline that needed to be met and it was missed because of them. absolutely no professionalism here. i originally made this review May of 2024 under mangeluff 66. i see that one of their employees has responded recently and just because my screen name does not match with the email i gave you, does not mean you can just dismiss my post. you guys cost me a refund for that year and i am still not up to date cause i took it to H&R block which at least completed the returns but did them wrong. My name is Marion Duff and my husband is Richard. you guys absolutely did do this to me but it was not in 2024; it was a year or 2 before that when i was dealing with a lot of deaths in my family. i still have all the emails and texts i sent that went unanswered! anybody can handle a simple return with a couple of W2s, but you guys, nor H&R block, are worth the money you charge and i can get better info off Google than from your office. your office caused me great stress and problems that are still following me today! so dont just dismiss me like i am a NOBODY...

Andrew is the best!! Highly recommend to anyone/everyone. Makes my experience stress-free and quick…read moreevery year.

This is the best place to get your taxes done, Paula is the sweetest and kind person who listens to…read moreall your problems and shares the biggest smile when you enter the door. She treats you with respect no matter what you are going thru and gives you the best of service and price. I have been with Paula for over 13 yrs and will continue and have recommended others to her with they were pleased with her service as well. J. T.

I called they answered made an appointment that morning. Took about thirty minutes to get it done…read more They were very nice and helpful. I do recommend this place one hundred percent.

I've been going here several years to get my taxes done. They're fast, friendly, thorough and…read moreprofessional. Best of all, they are way cheaper then H & R Block.

From the owner: Tax preparation in Lexington, Kentuckyread more

The Southland location has done my taxes forever. I would never think to go anywhere else. Sure, I…read moremight have to wait a minute or two, but so what, it is worth the wait to get excellent service at a reasonable price. A word to David from Versailles that took his father (with Alzheimer's) into the Versailles office. David, If you want personal service from smiling clerks who seat you in plush office chairs and cater to your special need to be seen immediately, perhaps you should seek out the services of a tax office that will charge you an arm and a leg for the privilege. If you know your father is unable to be in public without an outburst, why would you put him in such a stressful situation? The business has a policy of seeing first come first served and you obviously knew that based on having used them before for your parents. Your sour grapes and low rating does not reflect the excellent service Dillon has and does provide to the 99.9% of customers that do not expect special treatment. Do better!!!

Excellent service and extremely reasonable! I live 100 miles away in Elizabethtown Kentucky but I…read morestill go back to Dillon Tax!

Fast, easy-going and Bill can always be depended on to find every avenue for tax savings!! Been…read moregoing back for over 3 years!

From the owner: We believe our customers' needs are of the utmost importance. We are committed to providing the…read morebest tax preparation services. An Enrolled Agent who will help you through and understand your taxes is hard to find. Income tax preparation is essential to your personal finance, and we guide you through the process, step by step. We specialize in tax preparation services, including tax return filing and tax planning, but we also offer planning services for small to medium sized businesses. We strive to provide these services at a reasonable rate with integrity and personalized service. Contact us today to schedule an appointment!

I love this place. I've been twice. They're honest straightforward and they answer all your…read morequestions. It's clean smiles on their faces and during tax season you wanna feel confident am I right lol definitely a 10 out of 10

Excellent service, keeps me up to date and tax compliant, very knowledgeable. Created a package for…read moremy needs, my business needs and I always recommend Rick and his staff to everyone I know.

Very nice and Knowledgeable Cpa. Can't recommend him enough. Was also very quick to process my…read morereturn

Do not go to these people especially on Prosperous Place. The man there is not a CPA and makes…read morenumerous mistakes. Have been going there since 2017 and will never go back. Over those few years have had several amendments done due to taxes not being filed correctly. He will put interest in twice and for 2022 he put in my one annuity in twice. Husband caught mistake and had him redo federal tax. He said we did not need to do a state amendment. Anyone with a clear mind would know we would since that changed our adjusted gross income. Brought this to the owners daughter who works in that office and she refused to correct the error. Won't even return my calls. I called the Ky Revenue Department and explained my concerns. The first thing the lady asked was did you go to Dillon Tax Service. That should tell you something right there. For you sake and pocket book don't go there, you could be missing more of a refund!!!

I had my taxes done at Dillon this week and I could not have been happier with them. There are a…read morefew different locations in Lexington, and I chose the Prosperous Ln. office off of Richmond Rd. at Man O' War. I had previously called to inquire about the range of tax services they offer. The receptionist was courteous and knowledgeable about the business itself and tax information. This along with a personal recommendation gave me the confidence that they would be a smart choice. What impressed me nearly as much as the professionalism of my tax preparer was the efficiency. When I arrived, there were three or four others ahead of me in a small office, yet I waited no more than ten minutes to be called. Jim prepared my taxes and was thorough in both reviewing my previous return and pointing out flaws from a certain other high profile national tax prep company and in getting me all the deductions I qualified for. I went in thinking I might owe at least a small amount, and ended up with a considerable refund. He is clearly very experienced and up on all current and even future tax issues. I also heard some others requesting another preparer specifically, which tells me Dillon has a number of top notch tax professionals in their service. I plan on doing amended returns with them very soon. I highly recommend Dillon Tax Service and plan on using them for years to come.

Great Accountant and experienced, had a few issues with my past year taxes with IRS and Cory helped…read moreme sort it out saving me a few thousands in tax returns

From the owner: Taxes, Audit, Accounting, CFO Servicesread more