Oh how I wish there was a negative double zero button , what a horrible insurance company,…read moreincompetent, argumentative and as ugly as they come!!! They'll take the side of the person whom hit you and destroyed your vehicle , as done to my son in law , he was hit from the side when a kid ran the four way causing him to flip four times and have a completely totaled vehicle, brick won't even speak to my daughter or him regarding the wreck and advised that they not sue because the mother whom the 21 year old boys who hit my son in law's vehicle the car is in her name and she's receiving snaps and welfare oh well , life's hard and my family struggling because of this wreck as well they have five Babies and no vehicle so to hell with geico and fayette county police dept for not doing their jobs as well they would not help with the report or the going after this young man with no insurance or license

Josh Boykin was extremely efficient, polite and professional. Nicest insurance agent I have ever…read morespoken to on the phone to get a quote. I am extremely satisfied with rates, personable agent and efficiency. Will definately recommend this company. Thank you again Josh!!

I have had state farm for years now. Adam has always been very helpful with any concerns or…read morequestions I may have. He checks in annually to make sure I have the best coverage. Satisfied customer.

Best insurance agent in town! I wanted someone who cared about my expenses and treated them like…read moretheir own. Adam was able to find me the perfect policy for my family at the time of sign up and has been willing to take his own time to set up appointments at times that better fit my schedule so that we can discuss better options that fit my needs (I.e. adding wife, going from renting home to owning home, and making sure my vehicles have the right coverage). Highly recommend!

We purchased a property with house and barn and took out homeowners insurance with Allstate…read more Included in the homeowners policy is full replacement cost of roofs for the house and the barn. When this policy was put into place on the barn roof had previous patch repairs made by the previous owner. After our purchase of the property we sustained further damage to the barn roof due to winds. We made temporary patch repairs with new shingles to the barn roof ourselves in order to protect the structure. This was done as a temporary solution while we got replacement cost estimates. When our house roof also lost shingles due to wind we contacted Allstate Insurance to place the claim for both roofs. The time span between sustaining the barn roof damage and the house damage and placing a claim was about 4-5 weeks. Allstate will only cover $149 of the cost for the barn roof, stating that the barn roof had previous repairs. Yet Allstate insured the barn roof for full replacement with previous patches already in place. The shingle patches we placed were purely a temporary solution while we got estimates.

If you are looking for an Allstate Agent Bryon Elkins is the best in Lexington, Kyread more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Lexington, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Customer service was poor with my agent. Only 2 stars because the customer support at the front…read moredesk was very helpful. I was working with a lead agent to get the right home owners insurance after back and forth they eventually stopped responding. I would be careful getting a policy from here.

From the owner: Renee Jackson Insurance Agency is located in Lexington, KY, and we are proud to provide our…read moreinsurance solutions and expertise to clients in Lexington, Louisville, and throughout Kentucky. We also serve clients in Colorado, Idaho, Indiana, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Texas, Tennessee and West Virginia. We offer auto, home, life, health, and business insurance, as well as the expertise to customize your coverage for all your needs. Our experienced team has decades of experience and will shop multiple reputable carriers to find the best coverage for you and your budget.

Made an honestly annoying chore easy and simple. They don't act like they're trying to screw you…read moreover which is rare.

we had the pleasure of working with Noah. He was so easy to talk too,super helpful with me and my…read morehusband and also had patience with my kids being loud in the background. great guy and super helpful

Brooke is fantastic and has saved me, my business, my husband, and my entire family a ton of money…read more She is very easy to work with and is extremely responsive to any needs/issues I may have. As a small business owner myself I can truly say when you work with Brooke she treats you like family!

My oldest son was involved in a MVA in early April. This was my first experience with a car…read moreaccident in any way, shape or form. To be honest I wasn't sure what to expect. Surprisingly smooth sailing from beginning to end! Starting with opening a claim to hand delivery of settlement check. My agent Heather Lewis has stayed on top of any questions or concerns I've had and handled underwritten every step of the way. As far as the Material Damage adjuster Christy Jayne, well I cant say enough!! She is absolutely AWESOME!! She went above and beyond and quite frankly was a God send in a time of confusion. Both a 10 in my book!!

I have been a customer with State Farm since I was 16 years old. At 41, that's a really long time…read more I was a little hesitant to move to Dawn when she took over Jerry's office, until I met her. She has been fantastic for me and my family. There are not enough good words to represent how she has my issues taken care of and such a quick manner. Her staff is fantastic. And always know me by name when I call. I actually had a wreck a couple of days ago and she offered to come and sit with me until everything was taken care of. I couldn't ask for better!!!

I've been a State Farm customer for some time. Today, I called my agent, Dawn Stice, with a billing…read moreissue. She obviously had zero interest in assisting me. She was incredibly rude and made sure that I knew that my business wasn't important to her. I told her I was shocked by her rudeness and she quickly told me that there were 22 other agents in town...that I should go find one. If this is how State Farm agents regard their clients then I'm not sure I want to be one. Additionally, I've worked with her support staff prior to this and was always very pleased. The agent herself was incredibly rude.