Did not have female nurse present during echocardiogram performed by male on female. Was instructed…read moreto put clothes back on while male radiologist had back turned but still in room. Make sure they check your benefits the day of the appointment. I was overcharged $217. I called two weeks after appointment on 3/30/21 asking for status of refund. They said someone would call me back within 2 days and they never did. On 4/9/21 I called and spoke with Nicole. She said she would get back to that day and never did. I called 4/29/21 and spoke with Melissa. I was told it takes 10 days to receive once they issue refund but it depends on when they issue. Texas law states refunds should be issued in 30 days. Not professional in any way, shape or form.

I wrote a bad review once before. I gave them a THIRD opportunity, I just had a Pulmonary CT scan…read morethat needs to be redone This is the second time I had another doctor reject the scan from Optimum Imaging and the last review was for their lackluster effort to see the patients in a timely matter

This new office on N. 10th by Eternal Spa should be avoided, I recommend you visit the office…read moreacross from LUBY's on N. 10th. I waited 1 hour and 20 minutes for a chest xray. There were 4 patients (total) waiting for test to be done. All we heard while waiting was non stop laughing in a break room toward the back. Go to the office on N. 10th across from LUBY's, they are quick and very professional.

I went to Open MRI in McAllen, tX on 10th Street. After being in pain for four months, i I went…read moreto them as they quickly scheduled me for the next day. They also charged me what my insurance would have charged me. The CD with the images was taken by me to my specialist. My specialist Dr. informed me that the CD was of "poor quality" and the images were blurry, making it difficult for him to view. He asked that I go to Houston Medical Imaging. I spoke to Open MRI explaining that the images were blurry and of poor quality. At the least, I thought they would offer to redo. Although if this had been the case, due to their poor CD images, I would have gone elsewhere. They neither offered to redo nor refund me at least partial of my money and stated they had provided a service. I agree with this, but the service provided was not useful to my dr. Due to Open MRI's refusal to help and stand behind the employee who produced the blurry and poor quality images, I was forced to get a second MRI at Houston Imaging and therefore, pay a large amount again for an MRI. I also learned they use a very low magnetic strength for the images, whereas Houston Medical Imaging uses the highest quality magnetic strength and provides clear and detailed images. I wish I had gone directly to Houston Medical Imaging from the beginning. I will never go to OPEN MRI again and will not ever recommend them. Folks, do Not waste your time with Open MRI. Start with the best: Houston Medical. I feel Open MRI knowingly allows these poor quality and blurry images to be sent out and is very good about taking your money and refuses to make good their bad CDs.

Very nice, caring & professional staff who were pleasant while waiting & during X-rays. God bless…read moreeveryone!‍

Do not go here! My wife and I called and checked pricing for a mammogram and ultrasound. Prices…read moregiven were 88 for the ultrasound and 60 for the right side mammogram. Being that we were paying out of pocket we price hunted, they seemed to be the most reasonable so we set an appointment. The appointment date was set about a month out from the phone call. Upon going the appointment the price was 200 for an ultrasound and 140 for the mammogram. Could have gone somewhere else sooner for cheaper.

Dr. Bueno is amazing, however to get someone on the phone you will be on hold no less than 30…read moreminutes just to make appointment or get a refill. For a doctors office not to answer the phone at a timely manner is unprofessional!!

I love Dr. Bueno, BUT this new phone system they have sucks! I stop by last week to leave a message…read morefor refills and never got an email or anything back so I then messaged through their new portal and STILL nothing ....UGH....and now Ive been on hold for 20 mins . The old system to me was better......wish I could go somewhere else but Dr Bueno bed side manner is AWESOME.