I loved living here! I moved to Westfield for about a year after a sucky breakup. The price was…read moreright for a nice 1br on the north side and Emily, one of the staff members, was very friendly and helpful. My neighbors were all great. I ended up biking & running with my neighbor above me and walking dogs with the neighbor across the hall from me. The exercise center could use some serious revamping...it's pretty bland and awkwardly small when anyone else is working out. I only visited the pool a couple times, but I like that there's a grill! My apartment overlooked the pond, which was honestly beautiful during all the seasons. Across the pond is a little wooded area and creek, across the creek is a house with horses!! I use to sneak over and feed them carrots and apples... There were a few minor maintenance problems when I moved in, which were quickly solved by Robert, the maintenence dude. He was awesome and always smiled and waved when he saw me. Writing this makes me miss this place. I would have stayed here longer, but I decided to save some money and shack up with the rents...which is why I'm watching Netflix, drinking wine, and writing yelp reviews. Yelp.

Apartments are ok, kitchen very small, cheap appliances, and vinyl wood look flooring which gets…read moresurface scratches so easy, not very durable! Windows are very hard to shut and you can feel air coming in. I have had several maintenance requests. The maintenance staff is very quick to respond and extremely nice. They get a 5 star rating. I am being driven absolutely insane from the constant stomping and dropping of things on the floor above me. This usually starts 6:30 am. Guessing it's fairly quiet most of the day because no one is home. The noise restarts around 6:15 and goes til about 10:30. On top of going crazy I am loosing sleep. I have been woke up several times between midnight and 3 am. My lights have rattled several times from the impact. Every guest that has visited my apartment does not know how I can live here. The only solution I was offered was to move to a different apartment. This would mean incurring the cost of moving both my belongings and utilities. On top of that I would have to sign a new 15 or 18 month lease. Why not send communication regarding noise complaints to all tenants in an effort to make people realize they need to be more respectful of their neighbors?!? Shame adults have to be told this! The location is great and the walking track is awesome. Just a short walk to Grand Junction. A friend lives in a different building in the complex. At first she did not hear anything from above. Obviously the Apt was empty because she is now having the same issue. Mainly just the afternoon and evenings. They have not attempted to solve the issue beyond me packing, unpacking (again), paying movers (again) and extending the lease. The only other suggestion was to call the police. ‍. If you choose to live here be on the top floor or you will regret it! The grounds, location and walking tracks are the only reason they get a 2 star rating. I have lived in apartments for over 8 years in this area. This is my worst experience yet! I am counting the days until my lease is up and I can finally have some peace and quiet! Huge mistake moving here. I was sucked in by the trails and great location. I don't know my upstairs neighbors but I hope one day karma comes knocking on their door (ceiling would be better).

This place would be really great if the management team followed through with issues. When I visit…read moreI can clearly smell animal excrement and low and behold.. it's because a patio is absolutely covered in it. I believe it is in apartment policy to respect your neighbors and to keep the premises clean? That'd be nice to uphold your own policy.

The Westfield Hamilton Way apartment complex is overall an amazing place to live. On a quiet dead…read moreend road just off of a roundabout, and on the outskirts of town, it's a quiet friendly neighborhood to live in. The pond located in the heart of the complex adds the perfect ambiance to our residence. Extremely pet friendly as well which is a bonus. Appliances are up to date and the design/layout is what sold us!! It feels like a house not just an apartment. Cam and Cara were very helpful with answering questions and getting us all set to move in. Any questions or concerns we have always get answered and taken care of by staff. The upkeep on landscaping is another awesome bonus to the complex. Not to mention the garage bonus square footage, and dog park. Highly recommend if you are looking for your next place to live!!

I will be moving into my unit in a few days and I have to say that I am surprised by the reviews…read morethat I have read. I am only giving 3 stars since I can not give a review of the unit but I can review the professionalism of the staff. I was moved to the location because of my job. I built my house in another state a year ago. As you can imagine, after building my house I wanted to move into something that was new. I called the main office and spoke to numerous ByRedwood representatives until I found the location I wanted. Woodbury is the location I was looking for and the staff has done a great job communicating with me. Since I just lived through construction with my house I can say with confidence that new construction is "new" not perfect. Additionaly, landscaping is always the last step to any new project and that's something that should be considered on the part of the tenant. Lastly, I have never rented a location that didn't charge a pet cleaning fee. Renting is a temporary living situation. (I'm also a landlord) If something is broken report it, document the amount if days and escaulate your concern.

I love this apartment community. The apartments are modern and spacious. I love that they are…read morebright and open spaces. The staff has been wonderful to work with and they do a great job on keeping the community beautiful.

Trash pickup has been horrendous. With the compactor being broken and a separate dumpster…read moreoverflowing, no one is managing trash. Its becoming a health hazard to all nearby as rodents and small animals are definitely venturing in at night. Small children and pets are in dangerrl due to trash piled up. Any valet trash pickups are not consistent either. They come or they dont. They also aren't picking up the outdoor trash cans. The Mailroom continues to be a disgrace with packages in there for well over a month. No one is managing or reviewing what is being dumped in there. We had axia working on the internet in our building and there were no updates if it was completed & they left the lobby of our building a total mess with trash all over. The roads have been horrendous with the bad weather. Someone should be putting down ice when the forecast calls for snow or ice. Its an embarrassment and someone will get into an accident or fall and get hurt badly. ​​​

The Olivia is one of the fancier upscale apartments near downtown Carmel. While I haven't lived in…read moreOlivia, I frequent the apartments to visit my family who lives there and it's nothing short of modern and upscale. The apartments work pretty well for single, couples or modern day working people. Pet friendly, weekly events, discounts, free deliveries from Rosie's right below the apartment are some of the many perks the place has to offer. Controlled access and dedicated parking as some extra features. The rent with all of the above is on the higher end and maintenance to a certain extent is covered but the rest does have minimal costs involved. All in all a fairly ok deal.

Roof leaking at several spots and flooding for 4 months now. Still no resolution. Elevator down…read morefrequently. Avoid at all cost!

Filled out a application on a Friday night. The apartment was on the third floor...did a self…read moreguided tour and decided that was going to be to much for me. They sent me a email on Monday saying they were waiting to hear from me to make sure the information was right regarding the apartment. Well I did not see the email until Tuesday. There was no way I thought I would get a result that quick. Anyway I sent them a email on Tuesday saying that I was sorry but after going on self tour and actually climbing the steps to the third floor I decided it would not be good. I am going to be 64 in April. When you fill out a application you have to give a $250 administrative fee....and Guess what I DO NOT get any of it back. I was told by an employee that I had 48 hours to change my mind. Guess not. Am I angry? You bet I am. Shame on JC Hart. Shame on you.

Apartments have thin floors and NOTHING is done about disruptive neighbors. Tenants above us let…read moretheir kids run throughout the apartment staring at 5 am 7 days a week.. Management refuses to do anything about it even though leasing agreement states quiet hours are 10 pm to 8am. AVOID THESE APARTMENTS!!!! Definitely not worth it for what they charge for rent.

Prospective residents should note that this property is currently operating under new management…read moreand attempting a rebranding effort. There is a distinct pattern of historical, critical reviews being systemically reported and removed, replaced by an influx of perfect scores. This review is being reposted to ensure an accurate, uncensored record of the ongoing operational and structural issues at this location remains public. I am sharing my thorough experience with this complex to provide an objective overview for prospective residents. My time here was marked by severe structural, maintenance, and management deficiencies. While the critical issues detailed below represent major failures in habitability and safety, they are not an exhaustive list of the numerous problems experienced during this tenancy. -Wrong Unit: After waiting months for a specific floor plan, we were given a completely different layout on our move in date. This left us with the choice to pay a costly fee to break the lease resulting is no housing or accept the incorrect unit. -Habitability Issues: The apartment was handed over unclean. The carpet was torn and heavily soiled with pet urine, there were large holes in the drywall, evidence of pests, and the plumbing fixtures had not been sanitized. This led to concerns regarding the procedures in place to ensure every unit is safe/clean upon move in and that routine maintenance/updates are regularly performed. -HVAC Failure: The air conditioning failed for the majority of the summer, causing indoor temperatures to regularly exceed 90°F. Despite working from home and placing urgent requests, I received limited responses or timely assistance. -Structural Safety: The outdoor concrete stairs were allowed to crumble to the point of structural failure. I sustained a severe laceration due to the broken concrete--an issue that took months to remedy. -Pest Control: The property suffers from persistent rodent and insect infestations (mice and cockroaches). Monthly pest control fees are mandated, but no effective remediation was ever performed. -Valet Trash: Residents are forced to pay for a trash valet service that frequently misses scheduled pickups, resulting in residents being erroneously fined when trash is left out waiting for service. -Staff Impairment: Staff members responding to work orders or entering the unit exhibited clear signs of physical intoxication, presenting a severe security and liability concern for residents. I am unsure as to if these individuals are still employed with the complex or if others had a similar experience, as we hit a point during our tenure that we quit placing orders due to general frustration with the team and acceptance of the circumstances for the remainder of our time. -Lack of Availability: The leasing office is consistently unstaffed during posted business hours, making communication regarding urgent maintenance, resident concerns or complaints, or billing issues nearly impossible. We had immediate issues dating back to our scheduled tour where nobody was available and the doors were locked, so that incident set the tone for the experience we would continue to have. With the most recent change in management, they routinely operated a part time schedule requiring appointments be set midday to speak with staff or communicate via phone/email without much luck for a response. -Security Concerns: Property security is lacking, with frequent instances of theft, common-area trespassing, and recurring disturbances in the hallways. We have received a few general emails as reminders for code of conduct, but I have not noticed a reduction in these issues. I am unsure of how rules are being reinforced or what the consequences are for individuals violating these rules. Having moved into a different complex in Carmel, I can definitively state that the market offers significantly better managed, safer, and cleaner options for the price. I strongly advise looking elsewhere.

I have lived here for 3 years. The entire staff has been nothing but nice to me. They have worked…read morewith me on problems I have had. Maintenance is prompt and the staff has looked out for me. When I email I always get quick responses. I would say their apartments are beautiful and the property clean. If you are looking for a place I suggest you view this property online. Thank you

I initially thought that I would have to move to a less expensive apartment. I explained my…read moresituation to the Railyard staff who were helpful and professional. They explained the notice requirement. While I was able to manage my finances so that I was able to renew my lease, I remember fondly the helpful attitude of the Railyard staff

John is the best ever!!!!! He is efficient, knowledgeable and very quick to fix the problemread more

I've lived here for about two and a half years, and just (sadly) had to break my lease due to…read moremoving in with my boyfriend in a different location. The management, maintenance, and community are top notch. I have lived in at least ten different rental communities in my adult life (I'm 32), and this one has exceeded all others by far. Apartments are beautiful, location is great no matter where you work due to access to Keystone and 465, and I have yet to experience a single maintenance issue that wasn't addressed within a day or two, if not hours. They keep the property immaculate at all times, and were stellar in doing so post-COVID. Underground parking, pet friendly, and within walking distance of plenty of places to eat, drink, get massages or nails done, etc. It's also just an Uber away from many other great Indianapolis attractions. The management staff (Katy, Mark, and Souheir) are all highly effective communicators who care about the residents, plan endless events, and know you by name. If I could stay here forever, I would! If you're looking for a place where you get the bang for your buck, (at the end of the day, it's not cheap), you get what you pay for, and then some, here at Ironworks!

I can't say enough about how wonderful the team at Ironworks is! I toured many different complexes…read morewhen making a move from the east coast & this building was the nicest in the area (especially if you don't want to be downtown). It's a very easy place to live -- parking, nearby restaurants & gyms, office area, packages accepted when you are away, etc. The units themselves are modern & clean. Katy, Souheir, Mark & the entire team go out of their way to help & make you feel at home. Highly recommend!

I lived at 14925 Riverdale Drive East, and was there for…read moretwo years. Initially things were great and for the most part the office staff is outstanding and the manager Angie Gordeau is great. Angela however can be extremely rude and unsympathetic to any complaints. Once you move out it seems that she has managed far worse maintenance situations etc., etc. My water bill was consistent for the two years I was there, with the exception of the last three months. I provided maintenance with a list of items to repair, one of which was a running toilet. They left a note stating they had repaired the toilet and nothing was done to repair the other items. Not of a concern given I was living elsewhere until my lease was up. The problem however was my water bill jumped three times its normal rate. I paid the first one, assuming it was the toilet, however the next bill was even more. I called the company handling the utility and explained the situation and they referred me back to the office and maintenance. Again they returned and made another repair to the toilet (which I had not used for two months) and proceeded to explain the bill was my problem. I asked for a review of the last three months and explained that I had not been there to run any water and would they please adjust based on the inability of maintenance to address the issue. My final bill arrived and not only did they not make an adjustment, they charged me $39.00 to clean the carpets after 2 years of occupancy. I have lived in two apartments and vacated the first one for what appeared to be a very nice unit, well managed, with close proximity to everything you need. What I did not expect was poor maintenance, inability of management to deal properly with good tenants who pay their bills on time, and carpet cleaning for a 58 year old single man with no pets. One would expect with the cost of single units with a garage they would build in expected paint/carpet cleaning for tenants that are there over two years. I would look carefully at the recent posts here, until some changes are made and management takes a look at true customer service and the ramifications of individuals like me who feel slighted and unappreciated reaching out to give a review. If things would have been better, I would have given a positive review, however I paid the final bill and my retribution is this and any other format that I can find. I would certainly look elsewhere if I were you. Don T.

Only giving 1 star because it makes you. We were looking for an apartment and they gave a nursing…read morediscount so we went with them. Ashley quoted us x amount for rent and told us to apply and pay the fees and she would honor the price she said. So we did. Then we get our copy of the lease they want us to sign and the rent is the incorrect amount. We called and asked Ashley why the rent wasn't the correct price she quoted us and she said they are having system errors and can't honor it anymore. Even though we called several times to confirm the rent was truly going to be discounted. We also were told the trash was $25/month then come to find out that's not true either and can be upwards of $40/month. Luckily we didn't sign the lease and we're only out a few hundred but if they were already lying to us about rent and utilities then who knows what they would have tried to get away with.