Someone compared it to a motel, which in my opinion is very unfair. The only thing "motel-like"…read moreabout it is that all the single rooms are on the ground level. When I hear "motel", I think cheap. This place is anything but! The rooms are extremely clean, wonderfully appointed, and the patios outside the rooms are beautifully landscaped with walls separating each patio from the one next to it. The rooms are comfortable with updated furniture, a Keurig, small refrigerator and microwave, a very large TV, a beautiful large walk-in shower, and an electric fireplace. We could not be more pleased!!

Bad service bad room for 400 a night a rude owner that told…read moreus it was our problem that she had a bad day! worst ever... travelled all over Ontario and Canada. Avoid this place at all costs!!

Great down to earth place. The owner Mark is such a sweetheart and so friendly. The inn is spacious…read moreand has seperate rooms for dinning, there's also a breakfast buffet. If your looking for a 5star stay this is not it. It's more of a family/friend environment and nothing flashy. Literally you would be sitting in a room that's very similar to a kitchen at home talking over breakfast with pancakes and maple syrup. Something that feels like your at home away from home.

Beautiful hotel with a wonderful Irish pub attached to the hotel. Yes, it's old, hello...it's…read morehoused in an old building, but to me, that just adds to the charm! It is right downtown, so within walking distance to a lot of restaurants and other businesses. Maybe the girl at the front desk wouldn't win Miss Congeniality, but we had no problems with her. She just obviously is not into her job. This is a beautiful, historic building, and frankly much less expensive than the motel we first checked into. Even though we had already paid at the Maple Leaf Motel, this hotel was much, much better, and the Irish pub attached is a definite plus! Pros: - pretty views of the square - comfortable beds! - close to everything downtown - beautiful, historic building (rooms very basic, but spacious) - Irish pub attached Cons: - no coffee maker in the room and continental breakfast is not available until 8:30 am. No coffee offered in the lobby either. - needs soundproofing! We could hear a child running back and forth across the floor above us for about a half hour after we went to bed. - the rooms/furniture really need updating. - front desk staff not welcoming.

Issues with this hotel: The front desk for the most part is…read morenot staffed, so you have to check in through the attached pub and have no way to resolve issues.   We booked and paid for two rooms at Hotel Bedford on HotelsOne in January.  When we checked in to our rooms in early June, an additional fee was added to our credit card which we assumed was a security deposit.  After the charge was not removed prior to posting to our card we contacted the hotel and were told they had no record of being paid by HotelsOne so therefore would not refund us. Since then we contacted HotelsOne and they said that they had in fact paid Hotel Bedford and that they would contact them on our behalf which they did.  They called us back and told us to email the general manager of Hotel Bedford with a copy of our credit card statement showing that we had paid for the rooms through HotelsOne and an additional amount at check in.  They have never responded to this.  We have emailed and called and left messages several times since, but have never been able to reach the GM and no one has called us back.   The hotel itself is very dated and in bad condition (mould in the shower, electrical outlets are so old that when you plug into them the cord falls out again). Would definitely not recommend this hotel.  If I could give negative stars I would.

Front desk tried to keep my change pretending to not know how to count money. Fridge in room…read moredidn't work water everywhere called in the owner said fridge was unplugged which it wasn't said it'll be cold in a couple hours, never did lost all food and the owner says "SORRY WERE NOT RESPONSIBLE YOU ONLY STAYED ONE NIGHT" Then asks me to take to spoiled food out of the lobby. 146.00 for the night 85.00 for food and a big sorry. If I were you I would not go here. Too expensive for a dirty room used sugar packets and no coffee or working fridge and ignorant owners. Go somewhere else

Garbage motel and garbage owners. Rooms are run down, awful colour schemes, spiders everywhere,…read morehalf of the advertised features were missing or not working in our first room which also had a door leading into the office through which we could hear their loud tv shows and the owner yelling at his kids!! The owners attitude is beyond horrible. Toilet stopped working on our second night around 11pm. Called down to front desk to tell the owner, he paused for a long moment and said "....I guess Ill see what I can do." Okay? 15 minutes later he shows up at our door and when we open it he literally tries to hand my mother a plunger and walk away.... I dont think so! So I call him out, telling him we are paying to stay here and we will not be plunging his toilets for him. He gives me the dirtiest look and walks in to plunge the toilet. Works on it for a few minutes, then stomps out of our room, ignoring our questions and slammed our door!! I honestly could not believe it. If you dont want to serve your customers then DONT BUY A MOTEL you moron! Not mine or my familys fault that you hate your job. I hope this place tanks and he ends up homeless. Such an asshole.