Waiting times at least 1-2 hours for a standard appointment. No one answers the phone and they take…read moredays to call back when you leave a message. Main physician is checked out and prefers to chitchat about anything but my medical care. I need to find a new PCP...

Everybody is extremely nice and is working hard. I would recommend. It did take a little bit for my…read moreappointment, but the doctor is so friendly with everybody, I can understand that happening. I wouldn't change that for anything, though!

Referred here by my primary care but will never return…read more Doctor was not knowledgeable of anything as to why I was coming in. He was an hour and 20 minutes late to come into the room so I was sitting in this hot and humid room by myself. Very disappointing experience. Not much more to say, find a different urology location if you can.

Very diffucult to get through to anyone with questions about anything. Iam having a surgery done…read moreand tried to find out what meds I should stop and after 4 tries still noone has gotten back . George

All of the staff and PAs and Dr. Boone are so helpful and so friendly…read more I love that it's walk-in and they always provide efficient friendly care.

March 1, 2026 Dr. Noor Bunney can do absolutely everything!…read more He has never failed to aid in my diagnoses and treatments and I never have to wait. Dr. Alan Bunney has provided me with equally excellent health care. Troy Medical is the only office that is open six days per week. The staff is superb. There is nothing more to say other than Troy Medical is the absolute best!

I was having a good experience coming in here for Dermatology or Family Medicine, but recently'…read moreI've hit the "final straw". Booking an appointment with any Dr. here is close to impossible. Recently I had an appointment that I was no longer able to make and needed to re-schedule it. There was NO availability with any of the doctor's in that department for the next three months, and they only get schedules three months at a time, so I was told I couldn't reschedule. It's ridiculous in my opinion because any time I need a follow up after an appointment, I am able to get an appointment the follow month with plenty of times to choose from. I went around and around on the phone trying to understand why the system is set up like that but kept getting reverted back to "that's just how it is and there are no appointments available". The cost here for routine appointments is really high with insurance too here, so maybe this is a blessing for me to take my business elsewhere. Other places I'm not nickled and dimed for just sitting in the waiting room. This location needs to step it up and either 1. high more Dr.'s for the different department or 2. Stop accepting new patients for a while because it's clogging the system for pre-existing people that have emergencies pop up and need appointments or re-schedules.

Cannot say enough good things about Henry Ford and the Troy location. I have only come to Troy for…read moreprimary care, but every visit has been five star. Booking is easy through MyChart, the doctors are fabulous (Dr. Tumbarella is AMAZING), and I couldn't be happier with the care I am receiving. I know that health care is personal and the degree to which we are satisfied depends on our response to care (a kind way of saying some people aren't happy no matter what), but I've never gotten less than 100% from every member of the Henry Ford Troy team. Highly Recommended.

I went here today due to the illness that is going around. Heavy congestion in chest, short of…read morebreath, worst cold ever. Within 5 minutes of arriving, I was in a bed with a nurse given me medication to help me breathe again. Ran all sorts of tests quickly. Any other ER, I would still be there. In and out in under 4 hours. Everyone was very kind. Love this place. Got me feeling 50% better in under 4 hours. I would like to thank everyone there. So thank you !!! The negative reviews are not even for this place.

My mother was left waiting in front of the receptionist for 30 minutes while she was in severe pain…read moreand suffering from heavy bleeding after losing her pregnancy. The receptionist showed no urgency or compassion. Instead, she was rude and even asked why we brought my mother here instead of another hospital. Her behavior was completely unacceptable, especially during such a serious emergency she was wight old lady in the afternoon shift.

Decent selection of doctors. If you're going for labs, get there at 8 am! Long wait otherwise!read more

My husband and I went to the lab to get my husbands blood drawn…read more The older man at the counter had us wait while a young woman helped him on the computer. After he was done, he asked me what i wanted. I told him my husband need his blood drawn. He asked for my husbands date of birth and name and then told him to go sit and wait. I tried to explain to him that my husband was hard of hearing and he got nasty with me. I asked that he explain to the lab tech to speak loudly when she came out to call him. This old man told me "Oh he will hear her all right. She got a loud voice" He was really rude.

Came at 10:30pm on a Saturday for my daughter's possible broken ankle. Was just over 2 hrs sitting…read morein the ER before before we were even seen for triage assessment! Then back to the chairs for going on another 2hrs as of now The place is mostly full of people with kids who have basic colds who could have just taken some Motrin and stayed home. Seriously my kids had way worse colds and walking pneumonia a few weeks ago were coughing non stop, we used the Urgent Care. I'd think what appears to be a broken ankle would take priority over kids who only cough once every 50 min from my observations.

I recently went in with my two year old daughter for a eye surgery. Right when we walked in we were…read morewelcomed and directed on where to go with no hesitation. The lady at check in was also super sweet and very helpful getting my daughter checked in . Tiana was the nurse taking care of us before surgery and she was so good to my daughter and very generous. Sheila took care of us post surgery and the amount of knowledge and information she gave to prepare me for what to expect when going home was great and on point . I truly appreciated all the little tips she gave it helped smoothen out what can be a very hectic process. Overall from start to finish we felt welcomed and attended to with such ease. This made our experience very comfortable. Highly recommend.

I'm not sure why some folks are complaining about the Office Staff, they've always done good by me…read more They're efficient and flexible when I need to reschedule. They processed a refund for me (I'd reached deductible and didn't know it yet) and I got it just fine. The therapist I'm seeing is the best I've ever had and has helped me through some long-standing issues. I had no prior knowledge of this practice and selected them on a whim, but they've done a great job and I have no complaints. Prescription refills are a breeze to get as well.

This is a churn and burn psychiatric patient mill. The front office is efficient. You'll be in and…read moreout quickly. Unfortunately, once you're in back the quality problems are big. These seem to be people who can't get a better job. Practitioners are flaky, have terrible bedside manner and obvious personal problems affecting their work. They're very focused on the schedule, inflexible in their thinking, and aren't even familiar with the patient file and comorbidities - or previous conversations about them - when writing scripts. It's clear they are being managed to maximize profit. If you want the McDonalds of mental healthcare, this isn't even that. it's Burger King.

Expensive and very hard to cancel service. If you do not cancel 10 days prior to the next billing…read moreperiod they will charge you for the next entire month. I had to send over 20 emails to attempt cancellation of service.

From the owner: GuardianMD provides nationwide physician collaboration, medical direction, medical oversight, and…read morehealthcare compliance infrastructure for nurse practitioners, physician assistants, clinic owners, franchises, and multi-location healthcare organizations. We connect practices with licensed, vetted collaborating physicians and medical directors, often within 7 days, and support agreements, protocols, chart reviews, documentation, and clinical compliance workflows. Our physician network spans all 50 states and supports IV therapy, med spas, weight loss, functional medicine, telehealth, primary care, urgent care, mobile healthcare, and other healthcare businesses.